Identifying critical success factors of ERP systems at the higher education sector

In response to a range of contextual drivers, the worldwide adoption of ERP Systems in Higher Education Institutions (HEIs) has increased substantially over the past decade. Though the difficulties and high failure rate in implementing ERP systems at university environments have been cited in the literature, research on critical success factors (CSFs) for ERP implementations in this context is rare and fragmented. This paper is part of a larger research effort that aims to contribute to understanding the phenomenon of ERP implementations and evaluations in HEIs in the Australasian region; it identifies, previously reported, critical success factors (CSFs) in relation to ERP system implementations and discusses the importance of these factors

Unleashing the Effectiveness of Process-oriented Information Systems: Problem Analysis, Critical Success Factors, Implications

Process-oriented information systems (IS) aim at the computerized support of business processes. So far, contemporary IS have often fail to meet this goal. To better understand this drawback, to systematically identify its rationales, and to derive critical success factors for business process support, we conducted three empirical studies: an exploratory case study in the automotive domain, an online survey among 79 IT professionals, and another online survey among 70 business process management (BPM) experts. This paper summarizes the findings of these studies, puts them in relation with each other, and uses them to show that "process-orientation" is scarce and "process-awareness" is needed in IS engineering

About Hierarchical XML Structures, Replacement of Relational Data Structures in Construction and Implementation of ERP Systems

The projects essential objective is to develop a new ERP system, of homogeneous nature, based on XML structures, as a possible replacement for classic ERP systems. The criteria that guide the objective definition are modularity, portability and Web connectivity. This objective is connected to a series of secondary objectives, considering that the technological approach will be filtered through the economic, social and legislative environment for a validation-by-context study. Statistics and cybernetics are to be used for simulation purposes. The homogeneous approach is meant to provide strong modularity and portability, in relation with the n-tier principles, but the main advantage of the model is its opening to the semantic Web, based on a Small enterprise ontology defined with XML-driven languages. Shockwave solutions will be used for implementing client-oriented hypermedia elements and an XML Gate will be de-fined between black box modules, for a clear separation with obvious advantages. Security and the XMLTP project will be an important issue for XML transfers due to the conflict between the open architecture of the Web, the readability of XML data and the privacy elements which have to be preserved within a business environment. The projects finality is oriented on small business but the semantic Web perspective and the surprising new conflict between hierarchical/network data structures and relational ones will certainly widen its scope. The proposed model is meant to fulfill the IT compatibility requirements of the European environment, defined as a knowledge society. The paper is a brief of the contributions of the team re-search at the project type A applied to CNCSIS "Research on the Role of XML in Building Extensible and Homogeneous ERP Systems".XML structures, database management system

Increasing the value of research: a comparison of the literature on critical success factors for projects, IT projects and enterprise resource planning projects

Since the beginning of modern project management in the 1960s, academic researchers have sought to identify a definitive list of Critical Success Factors (CSFs), the key things that project managers must get right in order to deliver a successful product. With the advent of Information Technology (IT) projects and, more recently, projects to deliver Enterprise Resource Planning (ERP) systems, attention has turned to identifying definitive lists of CSFs for these more specific project types. The purpose of this paper is to take stock of this research effort by examining how thinking about each type of project has evolved over time, before producing a consolidated list of CSFs for each as a basis for comparison. This process reveals a high degree of similarity, leading to the conclusion that the goal of identifying a generic list of CSFs for project management has been achieved. Therefore, rather than continuing to describe lists of CSFs, researchers could increase the value of their contribution by taking a step forward and focusing on why, despite this apparent knowledge of how to ensure their success, ERP projects continue to fai