Web-Based Question Answering: A Decision-Making Perspective

We describe an investigation of the use of probabilistic models and cost-benefit analyses to guide resource-intensive procedures used by a Web-based question answering system. We first provide an overview of research on question-answering systems. Then, we present details on AskMSR, a prototype web-based question answering system. We discuss Bayesian analyses of the quality of answers generated by the system and show how we can endow the system with the ability to make decisions about the number of queries issued to a search engine, given the cost of queries and the expected value of query results in refining an ultimate answer. Finally, we review the results of a set of experiments.Comment: Appears in Proceedings of the Nineteenth Conference on Uncertainty in Artificial Intelligence (UAI2003

Open-Retrieval Conversational Question Answering

Conversational search is one of the ultimate goals of information retrieval. Recent research approaches conversational search by simplified settings of response ranking and conversational question answering, where an answer is either selected from a given candidate set or extracted from a given passage. These simplifications neglect the fundamental role of retrieval in conversational search. To address this limitation, we introduce an open-retrieval conversational question answering (ORConvQA) setting, where we learn to retrieve evidence from a large collection before extracting answers, as a further step towards building functional conversational search systems. We create a dataset, OR-QuAC, to facilitate research on ORConvQA. We build an end-to-end system for ORConvQA, featuring a retriever, a reranker, and a reader that are all based on Transformers. Our extensive experiments on OR-QuAC demonstrate that a learnable retriever is crucial for ORConvQA. We further show that our system can make a substantial improvement when we enable history modeling in all system components. Moreover, we show that the reranker component contributes to the model performance by providing a regularization effect. Finally, further in-depth analyses are performed to provide new insights into ORConvQA.Comment: Accepted to SIGIR'2

Exploiting Structured Knowledge in Text via Graph-Guided Representation Learning

In this work, we aim at equipping pre-trained language models with structured knowledge. We present two self-supervised tasks learning over raw text with the guidance from knowledge graphs. Building upon entity-level masked language models, our first contribution is an entity masking scheme that exploits relational knowledge underlying the text. This is fulfilled by using a linked knowledge graph to select informative entities and then masking their mentions. In addition we use knowledge graphs to obtain distractors for the masked entities, and propose a novel distractor-suppressed ranking objective which is optimized jointly with masked language model. In contrast to existing paradigms, our approach uses knowledge graphs implicitly, only during pre-training, to inject language models with structured knowledge via learning from raw text. It is more efficient than retrieval-based methods that perform entity linking and integration during finetuning and inference, and generalizes more effectively than the methods that directly learn from concatenated graph triples. Experiments show that our proposed model achieves improved performance on five benchmark datasets, including question answering and knowledge base completion tasks

Multi-task Learning for Target-dependent Sentiment Classification

Detecting and aggregating sentiments toward people, organizations, and events expressed in unstructured social media have become critical text mining operations. Early systems detected sentiments over whole passages, whereas more recently, target-specific sentiments have been of greater interest. In this paper, we present MTTDSC, a multi-task target-dependent sentiment classification system that is informed by feature representation learnt for the related auxiliary task of passage-level sentiment classification. The auxiliary task uses a gated recurrent unit (GRU) and pools GRU states, followed by an auxiliary fully-connected layer that outputs passage-level predictions. In the main task, these GRUs contribute auxiliary per-token representations over and above word embeddings. The main task has its own, separate GRUs. The auxiliary and main GRUs send their states to a different fully connected layer, trained for the main task. Extensive experiments using two auxiliary datasets and three benchmark datasets (of which one is new, introduced by us) for the main task demonstrate that MTTDSC outperforms state-of-the-art baselines. Using word-level sensitivity analysis, we present anecdotal evidence that prior systems can make incorrect target-specific predictions because they miss sentiments expressed by words independent of target.Comment: PAKDD 201

A Survey of Document Grounded Dialogue Systems (DGDS)

Dialogue system (DS) attracts great attention from industry and academia because of its wide application prospects. Researchers usually divide the DS according to the function. However, many conversations require the DS to switch between different functions. For example, movie discussion can change from chit-chat to QA, the conversational recommendation can transform from chit-chat to recommendation, etc. Therefore, classification according to functions may not be enough to help us appreciate the current development trend. We classify the DS based on background knowledge. Specifically, study the latest DS based on the unstructured document(s). We define Document Grounded Dialogue System (DGDS) as the DS that the dialogues are centering on the given document(s). The DGDS can be used in scenarios such as talking over merchandise against product Manual, commenting on news reports, etc. We believe that extracting unstructured document(s) information is the future trend of the DS because a great amount of human knowledge lies in these document(s). The research of the DGDS not only possesses a broad application prospect but also facilitates AI to better understand human knowledge and natural language. We analyze the classification, architecture, datasets, models, and future development trends of the DGDS, hoping to help researchers in this field.Comment: 30 pages, 4 figures, 13 table

Scene Text Visual Question Answering

Current visual question answering datasets do not consider the rich semantic information conveyed by text within an image. In this work, we present a new dataset, ST-VQA, that aims to highlight the importance of exploiting high-level semantic information present in images as textual cues in the VQA process. We use this dataset to define a series of tasks of increasing difficulty for which reading the scene text in the context provided by the visual information is necessary to reason and generate an appropriate answer. We propose a new evaluation metric for these tasks to account both for reasoning errors as well as shortcomings of the text recognition module. In addition we put forward a series of baseline methods, which provide further insight to the newly released dataset, and set the scene for further research.Comment: International Conference on Computer Vision (ICCV 2019

Learning Representations and Agents for Information Retrieval

A goal shared by artificial intelligence and information retrieval is to create an oracle, that is, a machine that can answer our questions, no matter how difficult they are. A more limited, but still instrumental, version of this oracle is a question-answering system, in which an open-ended question is given to the machine, and an answer is produced based on the knowledge it has access to. Such systems already exist and are increasingly capable of answering complicated questions. This progress can be partially attributed to the recent success of machine learning and to the efficient methods for storing and retrieving information, most notably through web search engines. One can imagine that this general-purpose question-answering system can be built as a billion-parameters neural network trained end-to-end with a large number of pairs of questions and answers. We argue, however, that although this approach has been very successful for tasks such as machine translation, storing the world's knowledge as parameters of a learning machine can be very hard. A more efficient way is to train an artificial agent on how to use an external retrieval system to collect relevant information. This agent can leverage the effort that has been put into designing and running efficient storage and retrieval systems by learning how to best utilize them to accomplish a task. ..

Training Datasets for Machine Reading Comprehension and Their Limitations

Neural networks are a powerful model class to learn machine Reading Comprehen- sion (RC), yet they crucially depend on the availability of suitable training datasets. In this thesis we describe methods for data collection, evaluate the performance of established models, and examine a number of model behaviours and dataset limita- tions. We first describe the creation of a data resource for the science exam QA do- main, and compare existing models on the resulting dataset. The collected ques- tions are plausible – non-experts can distinguish them from real exam questions with 55% accuracy – and using them as additional training data leads to improved model scores on real science exam questions. Second, we describe and apply a distant supervision dataset construction method for multi-hop RC across documents. We identify and mitigate several dataset assembly pitfalls – a lack of unanswerable candidates, label imbalance, and spurious correlations between documents and particular candidates – which often leave shallow predictive cues for the answer. Furthermore we demonstrate that se- lecting relevant document combinations is a critical performance bottleneck on the datasets created. We thus investigate Pseudo-Relevance Feedback, which leads to improvements compared to TF-IDF-based document combination selection both in retrieval metrics and answer accuracy. Third, we investigate model undersensitivity: model predictions do not change when given adversarially altered questions in SQUAD2.0 and NEWSQA, even though they should. We characterise affected samples, and show that the phe- nomenon is related to a lack of structurally similar but unanswerable samples during training: data augmentation reduces the adversarial error rate, e.g. from 51.7% to 20.7% for a BERT model on SQUAD2.0, and improves robustness also in other settings. Finally we explore efficient formal model verification via Interval Bound Propagation (IBP) to measure and address model undersensitivity, and show that using an IBP-derived auxiliary loss can improve verification rates, e.g. from 2.8% to 18.4% on the SNLI test set

How Optimal is Greedy Decoding for Extractive Question Answering?

Fine-tuned language models use greedy decoding to answer reading comprehension questions with relative success. However, this approach does not ensure that the answer is a span in the given passage, nor does it guarantee that it is the most probable one. Does greedy decoding actually perform worse than an algorithm that does adhere to these properties? To study the performance and optimality of greedy decoding, we present exact-extract, a decoding algorithm that efficiently finds the most probable answer span in the context. We compare the performance of T5 with both decoding algorithms on zero-shot and few-shot extractive question answering. When no training examples are available, exact-extract significantly outperforms greedy decoding. However, greedy decoding quickly converges towards the performance of exact-extract with the introduction of a few training examples, becoming more extractive and increasingly likelier to generate the most probable span as the training set grows. We also show that self-supervised training can bias the model towards extractive behavior, increasing performance in the zero-shot setting without resorting to annotated examples. Overall, our results suggest that pretrained language models are so good at adapting to extractive question answering, that it is often enough to fine-tune on a small training set for the greedy algorithm to emulate the optimal decoding strategy.Comment: AKBC 2022 12 pages, 3 figure

A Survey on Multi-hop Question Answering and Generation

The problem of Question Answering (QA) has attracted significant research interest for long. Its relevance to language understanding and knowledge retrieval tasks, along with the simple setting makes the task of QA crucial for strong AI systems. Recent success on simple QA tasks has shifted the focus to more complex settings. Among these, Multi-Hop QA (MHQA) is one of the most researched tasks over the recent years. The ability to answer multi-hop questions and perform multi step reasoning can significantly improve the utility of NLP systems. Consequently, the field has seen a sudden surge with high quality datasets, models and evaluation strategies. The notion of `multiple hops' is somewhat abstract which results in a large variety of tasks that require multi-hop reasoning. This implies that different datasets and models differ significantly which makes the field challenging to generalize and survey. This work aims to provide a general and formal definition of MHQA task, and organize and summarize existing MHQA frameworks. We also outline the best methods to create MHQA datasets. The paper provides a systematic and thorough introduction as well as the structuring of the existing attempts to this highly interesting, yet quite challenging task.Comment: 45 pages, 4 figures, 3 table