2,070 research outputs found

    Systemic capabilities: the source of IT business value

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    Purpose – The purpose of this paper is to develop, and explicate the significance of the need for a systemic conceptual framework for understanding IT business value. Design/methodology/approach – Embracing a systems perspective, this paper examines the interrelationship between IT and other organisational factors at the organisational level and its impact on the business value of IT. As a result, a systemic conceptual framework for understanding IT business value is developed. An example of enhancing IT business value through developing systemic capabilities is then used to test and demonstrate the value of this framework. Findings – The findings suggest that IT business value would be significantly enhanced when systemic capabilities are generated from the synergistic interrelations among IT and other organisational factors at the systems level, while the system’s human agents play a critical role in developing systemic capabilities by purposely configuring and reconfiguring organisational factors. Practical implications – The conceptual framework advanced provides the means to recognise the significance of the need for understanding IT business value systemically and dynamically. It encourages an organisation to focus on developing systemic capabilities by ensuring that IT and other organisational factors work together as a synergistic whole, better managing the role its human agents play in shaping the systems interrelations, and developing and redeveloping systemic capabilities by configuring its subsystems purposely with the changing business environment. Originality/value – This paper reveals the nature of systemic capabilities underpinned by a systems perspective. The resultant systemic conceptual framework for understanding IT business value can help us move away from pairwise resource complementarity to focusing on the whole system and its interrelations while responding to the changing business environment. It is hoped that the framework can help organisations delineate important IT investment considerations and the priorities that they must adopt to create superior IT business value

    Adolescent Triangulation into Parental Conflicts: Longitudinal Implications for Appraisals and Adolescent-Parent Relations

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    Although triangulation into parental conflict is a risk factor for child and adolescent maladjustment, little is known about how triangulation affects adolescents’ functioning or the factors that lead children to be drawn into parental disagreements. This prospective study examined the relations between triangulation, appraisals of conflict, and parent-child relations in a sample of 171 adolescents, ages 14 to 19 years, at 2 time points. Cross-lagged path analyses revealed that youths who experienced greater threat in response to conflict reported increases in triangulation over time, and triangulation was associated with increased self-blame and diminished parent-adolescent relations. This study highlights links between intrapersonal, dyadic, and triadic processes and suggests a mechanism by which interparental discord spills over into parent-adolescent relations

    Everett's "Many-Worlds" Proposal

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    Hugh Everett III proposed that a quantum measurement can be treated as an interaction that correlates microscopic and macroscopic systems—particularly when the experimenter herself is included among those macroscopic systems. It has been difficult, however, to determine precisely what this proposal amounts to. Almost without exception, commentators have held that there are ambiguities in Everett’s theory of measurement that result from significant—even embarrassing—omissions. In the present paper, we resist the conclusion that Everett’s proposal is incomplete, and we develop a close reading that accounts for apparent oversights. We begin by taking a look at how Everett set up his project—his method and his criterion of success. Illuminating parallels are found between Everett’s method and then-contemporary thought regarding inter-theoretic reduction. Also, from unpublished papers and correspondence, we are able to piece together how Everett judged the success of his theory of measurement, which completes our account of his intended contribution to the resolution of the quantum measurement problem

    Systems approach to model smart tourism ecosystems

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    The tourism industry is inherently complex and a key player in sustainable development. This paper intends to discuss the path towards building a sustainable smart tourism ecosystem model by delving deep into the pivotal topics with interesting speculations on smart cities' perspectives that lay a broader foundation of smart tourism destinations. First, it discusses the interconnections and foundation of smart tourism ecosystems by proposing a general conceptual model describing traditional tourism transformation through ICTs. Second, by explicating each building block of smart tourism ecosystems and using systems methodology (systems thinking method and qualitative modeling in a frame of system dynamics) to break down the complex system of smart tourism's roles and components. Such methods are widely utilized in different fields of study to facilitate the decisionmaking process by furnishing a holistic view of the problem. For that matter, Causal Loop Diagramming (CLDs) was used as one of the powerful tools of systems thinking to depict smart tourism ecosystems. The proposed causal loop diagram considers sustainability as one of the main concerns and trying to shed some light on intricate networks of businesses, socioeconomic, and environmental subsystems in smart tourism destinations that are performing distinctively yet interdependent. This study is an ongoing process employing System Dynamics (SD) methodology for model testing and validation.info:eu-repo/semantics/publishedVersio

    The design of collaborative projects : Language, metaphor, conversation and the systems approach

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    This thesis uses a systems approach to develop a model for Collaborative Project Design (CPD). Failure of the software process is the area of concern. The focus of the argument is, however, on the organizational environment of the software process. A central argument is that the analytic tools of standard software development methodologies are inappropriate for systems synthesis. They provide little assistance in coping with the loose complexity that is inherent in the organizational environment in which the software process is embedded. These analytic tools and the engineering language and metaphor which dominate the software process undermine collaboration and disempower business users. CPD was developed to enable viable collaboration that is necessary for the software process to succeed. The purpose of CPD is to provide a systemic model of causal influences and social process in order to guide a project designer when intervening in projects which call for acts of shared creation and/or discovery. CPD was developed through a combination of action research (in projects involving software development and organisational transformation) and theoretical readings focused on the philosophy of meaning, systems thinking, social process and the software process. CPD emphasises that a collaborative project requires careful design of its underlying languages, metaphors and conversations. It identifies three distinct types of conversation, namely communication, dialogue and collaboration. The thesis describes how these conversation types are utilised in transforming a project's network of commitments from loose complexity via shared meaning to cohesive simplicity. Associated with each conversation type is a set of project influences which are developed into a causal influence model in order to depict a collaborative project as a dynamic system of mutually interdependent influences. This causal influence model was used to synthesise the learning from action research and the theoretical readings. An appreciative systems framework was then derived in order to justify a collaborative project as a self-regulating social system and was overlaid onto the causal influence model in order to derive CPD in its final form. CPD proved beneficial when tested in practical projects as a framework to organise a project designer's mind when designing project interventions

    Exploring microfoundations and multilevel mechanisms of absorptive capacity in an emerging economy: empirical evidence from a leading car manufacturer

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    Purpose Despite the importance of knowledge processes in building absorptive capacity, we are less clear about the micro-processes of absorptive capacity development and particularly about the role of individuals’ knowledge processes. Design/methodology/approach This study empirically examined, via an in-depth case study, the microfoundations of absorptive capacity and their influence on building absorptive capacity in an automaker across the course of four product innovation projects. Findings Findings suggested that dynamics in a knowledge environment informed individual-level tacit and explicit knowledge processes. In return, knowledge processes at the individual level informed organizational learning processes and the emergence of knowledge processes at organization level for acquisition, assimilation, transformation, and exploitation of new knowledge. Originality This study contributes to the literature by revealing individuals’ knowledge processes from which absorptive capacity emerges. Practically, managers can use the findings of this study to promote certain knowledge processes to develop intended aspects of absorptive capacity at an individual level

    Mapping wisdom as a complex adaptive system

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    This is the second of two papers concerning wisdom as an ecosystem appearing in sequential editions of Management & Marketing journal. The notion of wisdom as an ecosystem, or "the wisdom ecology", builds on work by Hays (2007) who first identified wisdom as an organisational construct and proposed a dynamic model of it. The centrepiece of this and its former companion paper is a relationship map of the Wisdom Ecosystem (the Causal Loop Diagram at Figure 1). The first paper, "The Ecology of Wisdom", introduced readers to the topics of wisdom and complex adaptive systems, and presented a dynamic model of the Wisdom Ecosystem. This second paper discusses systems dynamics modelling (mapping systems) and covers the Wisdom Ecosystem model in detail. It describes the four domains, or subsystems, of the Wisdom Ecosystem, Dialogue, Communal Mind, Collective Intelligence, and Wisdom, and walks readers through the model, exploring each of its 25 elements in turn. It examines the relationships amongst system elements and illuminates important aspects of systems function, providing a rare tutorial on developing and using Causal Loop Diagrams.Causal Loop Diagramming, Complexity, Dialogue, Organisational Learning, Systems Dynamics, Wisdom.
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