M-commerce perceptual quality of service

Copyright @ 2003 CAiS

A user perspective of quality of service in m-commerce

This is the post-print version of the Article. The official published version can be accessed from the link below - Copyright @ 2004 Springer VerlagIn an m-commerce setting, the underlying communication system will have to provide a Quality of Service (QoS) in the presence of two competing factors—network bandwidth and, as the pressure to add value to the business-to-consumer (B2C) shopping experience by integrating multimedia applications grows, increasing data sizes. In this paper, developments in the area of QoS-dependent multimedia perceptual quality are reviewed and are integrated with recent work focusing on QoS for e-commerce. Based on previously identified user perceptual tolerance to varying multimedia QoS, we show that enhancing the m-commerce B2C user experience with multimedia, far from being an idealised scenario, is in fact feasible if perceptual considerations are employed

Towards Autonomic Service Provisioning Systems

This paper discusses our experience in building SPIRE, an autonomic system for service provision. The architecture consists of a set of hosted Web Services subject to QoS constraints, and a certain number of servers used to run session-based traffic. Customers pay for having their jobs run, but require in turn certain quality guarantees: there are different SLAs specifying charges for running jobs and penalties for failing to meet promised performance metrics. The system is driven by an utility function, aiming at optimizing the average earned revenue per unit time. Demand and performance statistics are collected, while traffic parameters are estimated in order to make dynamic decisions concerning server allocation and admission control. Different utility functions are introduced and a number of experiments aiming at testing their performance are discussed. Results show that revenues can be dramatically improved by imposing suitable conditions for accepting incoming traffic; the proposed system performs well under different traffic settings, and it successfully adapts to changes in the operating environment.Comment: 11 pages, 9 Figures, http://www.wipo.int/pctdb/en/wo.jsp?WO=201002636

A Case for Cooperative and Incentive-Based Coupling of Distributed Clusters

Research interest in Grid computing has grown significantly over the past five years. Management of distributed resources is one of the key issues in Grid computing. Central to management of resources is the effectiveness of resource allocation as it determines the overall utility of the system. The current approaches to superscheduling in a grid environment are non-coordinated since application level schedulers or brokers make scheduling decisions independently of the others in the system. Clearly, this can exacerbate the load sharing and utilization problems of distributed resources due to suboptimal schedules that are likely to occur. To overcome these limitations, we propose a mechanism for coordinated sharing of distributed clusters based on computational economy. The resulting environment, called \emph{Grid-Federation}, allows the transparent use of resources from the federation when local resources are insufficient to meet its users' requirements. The use of computational economy methodology in coordinating resource allocation not only facilitates the QoS based scheduling, but also enhances utility delivered by resources.Comment: 22 pages, extended version of the conference paper published at IEEE Cluster'05, Boston, M

A Direct Reputation Model for VO Formation

We show that reputation is a basic ingredient in the Virtual Organisation (VO) formation process. Agents can use their experiences gained in direct past interactions to model other’s reputation and deciding on either join a VO or determining who is the most suitable set of partners. Reputation values are computed using a reinforcement learning algorithm, so agents can learn and adapt their reputation models of their partners according to their recent behaviour. Our approach is especially powerful if the agent participates in a VO in which the members can change their behaviour to exploit their partners. The reputation model presented in this paper deals with the questions of deception and fraud that have been ignored in current models of VO formation

Web Service Discovery Based on Past User Experience

Web service technology provides a way for simplifying interoperability among different organizations. A piece of functionality available as a web service can be involved in a new business process. Given the steadily growing number of available web services, it is hard for developers to find services appropriate for their needs. The main research efforts in this area are oriented on developing a mechanism for semantic web service description and matching. In this paper, we present an alternative approach for supporting users in web service discovery. Our system implements the implicit culture approach for recommending web services to developers based on the history of decisions made by other developers with similar needs. We explain the main ideas underlying our approach and report on experimental results