Examining reward mechanisms for effective usage of application lifecycle management tools

Application lifecycle management (ALM) highlights the rules of the road for the entire software ecosystems’ lifecycle. Successful ALM enables clarity around the entire delivery effort, from defining requirements to deploying the software product. One of the challenges in software engineering today is to orchestrate ALM tools to a set of software projects effectively. In particular, it is challenging for software practitioners to continuously fully engage with the tasks that are assigned to them. The goal of this study is to address such situations using a game theoretic approach by utilizing a reward mechanism, which we intent to test in a medium-sized software development organization. Based on a set of game elements, this study proposes an auction mechanism to address human resource allocation and task optimization issues, and consequently tackle the potential problem of software practitioners’ engagement

An auction-based serious game for bug tracking

Today, one of the challenges in software engineering is utilizing application lifecycle management (ALM) tools effectively in software development. In particular, it is hard for software developers to engage with the work items that are appointed to themselves in these ALM tools. In this study, we have focused on bug tracking in ALM where one of the most important metrics is mean time to resolution that is the average time to fix a reported bug. To improve this metric, we developed a serious game application based on an auction-based reward mechanism. The ultimate aim of this approach is to create an incentive structure for software practitioners to find and resolved bugs that are auctioned where participants are encouraged to solve and test more bugs in less time and improve quality of software development in a competitive environment. We conduct hypothesis tests by performing a Monte Carlo simulation. The preliminary results of this research support the idea that using a gamification approach for an issue tracking system enhances the productivity and decreases mean time to resolution

Summary of the First Workshop on Sustainable Software for Science: Practice and Experiences (WSSSPE1)

Challenges related to development, deployment, and maintenance of reusable software for science are becoming a growing concern. Many scientists’ research increasingly depends on the quality and availability of software upon which their works are built. To highlight some of these issues and share experiences, the First Workshop on Sustainable Software for Science: Practice and Experiences (WSSSPE1) was held in November 2013 in conjunction with the SC13 Conference. The workshop featured keynote presentations and a large number (54) of solicited extended abstracts that were grouped into three themes and presented via panels. A set of collaborative notes of the presentations and discussion was taken during the workshop. Unique perspectives were captured about issues such as comprehensive documentation, development and deployment practices, software licenses and career paths for developers. Attribution systems that account for evidence of software contribution and impact were also discussed. These include mechanisms such as Digital Object Identifiers, publication of “software papers”, and the use of online systems, for example source code repositories like GitHub. This paper summarizes the issues and shared experiences that were discussed, including cross-cutting issues and use cases. It joins a nascent literature seeking to understand what drives software work in science, and how it is impacted by the reward systems of science. These incentives can determine the extent to which developers are motivated to build software for the long-term, for the use of others, and whether to work collaboratively or separately. It also explores community building, leadership, and dynamics in relation to successful scientific software

Ignorance Management - an alternative perspective on Knowledge Management

Managing organisational knowledge is crucial to increase business performance and competitiveness. However, given the complexity and dynamic nature of knowledge management practices, multinational organisations experience difficulties in identifying business opportunities and often fail to make necessary investments. This thesis develops an alternative perspective on knowledge management through the creation of a model based on socio-technical characteristics and organisational ignorance, and argues that managing nescience, i.e. knowing what needs to be known and also acknowledging the power of understanding the unknown, could facilitate employees' knowledge sharing behaviour and could improve both short-term opportunistic value capture and longer term business sustainability. It also creates a novel technique for managing dysfunctional knowledge management scenarios and improving knowledge management practices in the workplace by definition of the concept of KM anti-patterns, while discussing practices that reduce the risk of making the wrong decision when using uncertain information. The philosophy of this study is based on an interpretative approach with inductive reasoning. Both qualitative and quantitative methods, based mainly on workshop style discussions, questionnaires and semi-structured interview data, were implemented using various departments of one multinational organisation within the Aerospace and Defence industry as units of the analysis. Managing organisational ignorance is seldom and insufficiently discussed by the current KM literature and no previous attempt has been made to detect, analyse and categorise KM dysfunctional situations using a systematic KM anti-pattern template. It is argued that the issues addressed in this study could lead to inefficient or otherwise inappropriate KM practices; therefore it is important, particularly for managers and senior executives, to acknowledge, verify and act upon such matters in order to increase performance within their business, and optimise the level of knowledge for an individual employee or group in knowledge intensive settings

Sustainable innovation: key conclusions from Sustainable Innovation Conferences 2003–2006 organised by The Centre for Sustainable Design

The following is taken directly from the introduction. This booklet summarises the key conclusions from the 2003–2006 conferences on Sustainable Innovation organised by The Centre for Sustainable Design (www.cfsd.org.uk). The conclusions are drawn from the respective conference presentations, papers and discussions. The publication has been sponsored as part of a ‘Centre of Excellence in Sustainable Innovation & Design’ project awarded to The Centre for Sustainable Design by the South-East England Development Agency (SEEDA)

Meeting the challenge of zero carbon homes : a multi-disciplinary review of the literature and assessment of key barriers and enablers

Within the built environment sector, there is an increasing pressure on professionals to consider the impact of development upon the environment. These pressures are rooted in sustainability, and particularly climate change. But what is meant by sustainability? It is a term whose meaning is often discussed, the most common definition taken from the Bruntland report as “sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs” (World Commission on Environment and Development, 1987). In the built environment, the sustainability issues within the environment, social and economic spheres are often expressed through design considerations of energy, water and waste. Given the Stern Report’s economic and political case for action with respect to climate change (Stern, 2006) and the IPCC’s Fourth Assessment Report’s confirmation of the urgency of the climate change issue and it’s root causes (IPCC, 2007), the need for action to mitigate the effects of climate change is currently high on the political agenda. Excess in carbon dioxide concentrations over the natural level have been attributed to anthropogenic sources, most particularly the burning of carbon-based fossil fuels. Over 40% of Europe’s energy and 40% of Europe’s carbon dioxide emissions arise from use of energy in buildings. Energy use in buildings is primarily for space heating, water heating, lighting and appliance use. Professionals in the built environment can therefore play a significant role in meeting targets for mitigating the effects of climate change. The UK Government recently published the Code for Sustainable Homes (DCLG, 2006). Within this is the objective of development of zero carbon domestic new build dwellings by 2016. It is the domestic zero carbon homes agenda which is the focus of this report. The report is the culmination of a research project, funded by Northumbria University, and conducted from February 2008 to July 2008, involving researchers from the Sustainable Cities Research Institute (within the School of the Built Environment) and academics, also from within the School. The aim of the project was to examine, in a systematic and holistic way, the critical issues, drivers and barriers to building and adapting houses to meet zero carbon targets. The project involved a wide range of subject specialisms within the built environment and took a multi-disciplinary approach. Practitioner contribution was enabled through a workshop. The focus of this work was to review the academic literature on the built environment sector and its capabilities to meet zero carbon housing targets. It was not possible to undertake a detailed review of energy efficiency or micro-generation technologies, the focus of the research was instead in four focussed areas: policy, behaviour, supply chain and technology.What follows is the key findings of the review work undertaken. Chapter One presents the findings of the policy and regulation review. In Chapter Two the review of behavioural aspects of energy use in buildings is presented. Chapter Three presents the findings of the review of supply chain issues. Chapter Four presents the findings of the technology review, which focuses on phase change materials. A summary of the key barriers and enablers, and areas for future research work, concludes this report in Chapter Five. Research is always a work in progress, and therefore comments on this document are most welcome, as are offers of collaboration towards solutions. The School of the Built Environment at Northumbria University strives to embed its research in practical applications and solutions to the need for a low carbon economy

Technical Debt: An empirical investigation of its harmfulness and on management strategies in industry

Background: In order to survive in today\u27s fast-growing and ever fast-changing business environment, software companies need to continuously deliver customer value, both from a short- and long-term perspective. However, the consequences of potential long-term and far-reaching negative effects of shortcuts and quick fixes made during the software development lifecycle, described as Technical Debt (TD), can impede the software development process.Objective: The overarching goal of this Ph.D. thesis is twofold. The first goal is to empirically study and understand in what way and to what extent, TD influences today’s software development work, specifically with the intention to provide more quantitative insight into the field. Second, to understand which different initiatives can reduce the negative effects of TD and also which factors are important to consider when implementing such initiatives.Method: To achieve the objectives, a combination of both quantitative and qualitative research methodologies are used, including interviews, surveys, a systematic literature review, a longitudinal study, analysis of documents, correlation analysis, and statistical tests. In seven of the eleven studies included in this Ph.D. thesis, a combination of multiple research methods are used to achieve high validity.Results: We present results showing that software suffering from TD will cause various negative effects on both the software and the developing process. These negative effects are illustrated from a technical, financial, and a developer’s working situational perspective. These studies also identify several initiatives that can be undertaken in order to reduce the negative effects of TD.Conclusion: The results show that software developers report that they waste 23% of their working time due to experiencing TD and that TD required them to perform additional time-consuming work activities. This study also shows that, compared to all types of TD, architectural TD has the greatest negative impact on daily software development work and that TD has negative effects on several different software quality attributes. Further, the results show that TD reduces developer morale. Moreover, the findings show that intentionally introducing TD in startup companies can allow the startups to cut development time, enabling faster feedback and increased revenue, preserve resources, and decrease risk and thereby contribute to beneficial\ua0effects. This study also identifies several initiatives that can be undertaken in order to reduce the negative effects of TD, such as the introduction of a tracking process where the TD items are introduced in an official backlog. The finding also indicates that there is an unfulfilled potential regarding how managers can influence the manner in which software practitioners address TD

DevOps for Digital Leaders

DevOps; continuous delivery; software lifecycle; concurrent parallel testing; service management; ITIL; GRC; PaaS; containerization; API management; lean principles; technical debt; end-to-end automation; automatio

Incentives for Quality over Time – The Case of Facebook Applications

We study the market for applications on Facebook, the dominant platform for social networking and make use of a rule change by Facebook by which high-quality applications were rewarded with further opportunities to engage users. We find that the change led to quality being a more important driver of usage while sheer network size became less important. Further, we find that update frequency helps applications maintain higher usage, while generally usage of Facebook applications declines less rapidly with age

Of Incentive, Bias, and Behaviour: An Empirical Economic Investigation into Project Delivery Constructs Influencing the Adoption of Building Information Modelling

Building Information Modelling (BIM) is a collaborative construction platform allowing for digital databases, real-time change management, and a high degree of information reuse catalysing increased quality of work, enhanced productivity, and lower costs. Yet, overall adoption rates within industry remain vexingly low. Integrated Project Delivery (IPD) is currently the only contractual incentive vehicle available for BIM, and indeed the full potential of both are only realised when employed together; even so, uptake rates of IPD exist even lower. In response, this research evaluates hitherto ill-explored factors influencing the adoption of BIM by empirically testing hypotheses related to the impacts of three compounding theories upon the BIM decision calculus. Specifically, the incentive theory, the theory of acceptance and use of technology (UTAUT), and the status quo bias model. The research approaches BIM adoption holistically at the organizational, individual, transactional, and behavioural levels through a mixed design combining five quantitative, cross-sectional, questionnaire-based studies and one interview-based pre-test/post-test case study with sample populations including a Fortune 100 contractor, internationally renowned trade groups, and arguably the most progressive municipal construction client in the world. Data was collected using purposive sampling and analysed quantitatively through Structural Equation Modelling (SEM) and qualitatively with Directed Content Analysis (DCA). Primary conclusions are that BIM decisions are hierarchical; BIM adoption involves a general higher-level decision-making requiring stakeholders’ consensus; BIM utilization involves a specific lower-level decision-making with managerial discretion; economic incentives and competitive pressure influence higher-level decisions; non-economic factors influence lower-level decisions but are moderated by organizations’ type and size; organizations’ size and the degree of managerial discretion are inversely related; strength of the effects vary across and within the three theory-based factors that influence BIM adoption; and the effects of leadership and organizational culture remain unaccounted for and require investigation