Institutional Quality Management Based on Strengthening Accreditation of Study Programs at Islamic State University of North Sumatera

In general, Islamic Religious Higher Education Institutions in Indonesia obtain Accreditation status of Higher Education Institutions which are still B and the accumulation of all Study Program Accreditation statuses that have achieved A is still less than 50%. The Accreditation Rating for Study Programs and Institution Accreditation is a result that cannot be changed directly, meaning that these changes can only be achieved through the processes and stages in the Quality Management System. The level of customer satisfaction with the quality of service provided by educational institutions to customers, namely on the other hand, if the process goes well, it will not be enough to produce good service, because a good service also depends on good input. That input then becomes a requirement whether a good process can be carried out to produce a good service. Based on this assumption, a quality management system was born, institutions need to clearly define the provision and service standards they will provide. Improving the quality of education is carried out through implementing a Quality Management System for; (1) carrying out an accountable higher education system through efforts to achieve its vision, (2) carrying out best practices in carrying out daily work, and (3) efforts to always carry out sustainable development so that it is always in accordance with the demands of the times and evolving needs and expectations in society

Adapting Library Workflows to Accommodate Transferred Journals

Effective electronic resources management is comprised of ever evolving complex processes. One especially challenging component is to seamlessly ensure continuity of access and service to transferred journals, or journals that have changed publishers. The aspect that is particularly problematic throughout this process is the tracking of these changes. In the past at Rowan University Library, this process had not been monitored proactively. The concern today is to ensure that these changes are tracked so as to not interrupt the user’s research. The library has addressed this challenge by implementing workflows that use the National Information Standards Organization (NISO) Enhanced Transfer Alerting Service, which is a feed notifying subscribers of journals transferred from one publisher to another. In addition to the Enhanced Transfer feed, the Journal Transfer Notification Database has made it easier than ever for libraries to track transferred journals. This presentation will illustrate Rowan University Library’s transferred journal management procedures and how these have evolved over time to improve the user experience, our eresources and collection management workflows, and to incorporate institutional best practices

Process Implementation in Post-editing to Ensure Quality in Translation

The translation profession is constantly evolving and becoming more technological to meet the needs of the increasing demand for translation and localization services. The focus should not be on when human linguists will become obsolete, but rather on the competences needed to face this challenge. Thus, the improvement in the quality of Artificial Intelligence-enabled Translation and Machine Translation (MT) are taking over the forefront of technological advances and have compelled translators to adapt to new environments and to learn and adjust their own processes and requirements. To that purpose, it is imperative for Translation Service Providers (TSP) and linguists in general to learn and apply quality processes stipulated by ISO standards on Translation, Post-Editing, Terminography and Information Security Management System (ISMS)

A standards-based ICT framework to enable a service-oriented approach to clinical decision support

This research provides evidence that standards based Clinical Decision Support (CDS) at the point of care is an essential ingredient of electronic healthcare service delivery. A Service Oriented Architecture (SOA) based solution is explored, that serves as a task management system to coordinate complex distributed and disparate IT systems, processes and resources (human and computer) to provide standards based CDS. This research offers a solution to the challenges in implementing computerised CDS such as integration with heterogeneous legacy systems. Reuse of components and services to reduce costs and save time. The benefits of a sharable CDS service that can be reused by different healthcare practitioners to provide collaborative patient care is demonstrated. This solution provides orchestration among different services by extracting data from sources like patient databases, clinical knowledge bases and evidence-based clinical guidelines (CGs) in order to facilitate multiple CDS requests coming from different healthcare settings. This architecture aims to aid users at different levels of Healthcare Delivery Organizations (HCOs) to maintain a CDS repository, along with monitoring and managing services, thus enabling transparency. The research employs the Design Science research methodology (DSRM) combined with The Open Group Architecture Framework (TOGAF), an open source group initiative for Enterprise Architecture Framework (EAF). DSRM’s iterative capability addresses the rapidly evolving nature of workflows in healthcare. This SOA based solution uses standards-based open source technologies and platforms, the latest healthcare standards by HL7 and OMG, Decision Support Service (DSS) and Retrieve, Update Locate Service (RLUS) standard. Combining business process management (BPM) technologies, business rules with SOA ensures the HCO’s capability to manage its processes. This architectural solution is evaluated by successfully implementing evidence based CGs at the point of care in areas such as; a) Diagnostics (Chronic Obstructive Disease), b) Urgent Referral (Lung Cancer), c) Genome testing and integration with CDS in screening (Lynch’s syndrome). In addition to medical care, the CDS solution can benefit organizational processes for collaborative care delivery by connecting patients, physicians and other associated members. This framework facilitates integration of different types of CDS ideal for the different healthcare processes, enabling sharable CDS capabilities within and across organizations

Managing evolution and change in web-based teaching and learning environments

The state of the art in information technology and educational technologies is evolving constantly. Courses taught are subject to constant change from organisational and subject-specific reasons. Evolution and change affect educators and developers of computer-based teaching and learning environments alike – both often being unprepared to respond effectively. A large number of educational systems are designed and developed without change and evolution in mind. We will present our approach to the design and maintenance of these systems in rapidly evolving environments and illustrate the consequences of evolution and change for these systems and for the educators and developers responsible for their implementation and deployment. We discuss various factors of change, illustrated by a Web-based virtual course, with the objective of raising an awareness of this issue of evolution and change in computer-supported teaching and learning environments. This discussion leads towards the establishment of a development and management framework for teaching and learning systems

Practice, Skill Mix, and Education: The Evolving Role of Pharmacy Technicians in Great Britain

Pharmacy technicians’ roles are rapidly evolving in Great Britain (GB) as they undertake more extended activities with increased autonomy across the different pharmacy sectors. This paper compares the GB pharmacy regulator initial education and training standards recently introduced (2017) with the qualifications currently used in practice and discusses whether future qualifications will be ‘fit for purpose’. In this context, knowledge, skills, and competence are reviewed to assess whether they will meet the expectations and underpin the evolving pharmacy technician role as integral to healthcare provision. Based on drivers, policy change, and the changing GB healthcare landscape, effectiveness of skill mix is analysed to establish whether this is being optimised to support person-centred pharmacy in response to the challenges and pressures faced within the NHS. On this basis and given there is a limited evidence base, this review has highlighted a need for larger scale research to reassure the pharmacy and wider healthcare professions, and the public, that the evolving pharmacy technician role presents no increased risk to patient safety and contributes significantly to releasing pharmacists time for person-centred clinical activities

The role of use cases in development of a reference framework for interoperability of data exchange in agriculture

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The Knowledge Life Cycle for e-learning

In this paper, we examine the semantic aspects of e-learning from both pedagogical and technological points of view. We suggest that if semantics are to fulfil their potential in the learning domain then a paradigm shift in perspective is necessary, from information-based content delivery to knowledge-based collaborative learning services. We propose a semantics driven Knowledge Life Cycle that characterises the key phases in managing semantics and knowledge, show how this can be applied to the learning domain and demonstrate the value of semantics via an example of knowledge reuse in learning assessment management

Towards an interoperable healthcare information infrastructure - working from the bottom up

Historically, the healthcare system has not made effective use of information technology. On the face of things, it would seem to provide a natural and richly varied domain in which to target benefit from IT solutions. But history shows that it is one of the most difficult domains in which to bring them to fruition. This paper provides an overview of the changing context and information requirements of healthcare that help to explain these characteristics.First and foremost, the disciplines and professions that healthcare encompasses have immense complexity and diversity to deal with, in structuring knowledge about what medicine and healthcare are, how they function, and what differentiates good practice and good performance. The need to maintain macro-economic stability of the health service, faced with this and many other uncertainties, means that management bottom lines predominate over choices and decisions that have to be made within everyday individual patient services. Individual practice and care, the bedrock of healthcare, is, for this and other reasons, more and more subject to professional and managerial control and regulation.One characteristic of organisations shown to be good at making effective use of IT is their capacity to devolve decisions within the organisation to where they can be best made, for the purpose of meeting their customers' needs. IT should, in this context, contribute as an enabler and not as an enforcer of good information services. The information infrastructure must work effectively, both top down and bottom up, to accommodate these countervailing pressures. This issue is explored in the context of infrastructure to support electronic health records.Because of the diverse and changing requirements of the huge healthcare sector, and the need to sustain health records over many decades, standardised systems must concentrate on doing the easier things well and as simply as possible, while accommodating immense diversity of requirements and practice. The manner in which the healthcare information infrastructure can be formulated and implemented to meet useful practical goals is explored, in the context of two case studies of research in CHIME at UCL and their user communities.Healthcare has severe problems both as a provider of information and as a purchaser of information systems. This has an impact on both its customer and its supplier relationships. Healthcare needs to become a better purchaser, more aware and realistic about what technology can and cannot do and where research is needed. Industry needs a greater awareness of the complexity of the healthcare domain, and the subtle ways in which information is part of the basic contract between healthcare professionals and patients, and the trust and understanding that must exist between them. It is an ideal domain for deeper collaboration between academic institutions and industry