Sustainable Mobility for Island Destinations

This open access book presents the findings of the CIVITAS DESTINATIONS project regarding the link between mobility and tourism in urban areas and the complications tourist destinations face in becoming more sustainable. It integrates the tourist mobility needs and the associated fluctuation impacts in the design of mobility solutions in order to enforce the accessibility, attractiveness, efficiency and sustainability of transport services and infrastructure for both residents and tourists in island cities such as Rethymno, Crete, and Valetta, Malta. Sustainable Mobility for Island Destinations contains contributions from highly experienced academics, engineers, and planners in the area of sustainable tourism, mobility services, and smart solutions design companies assisting: the change of the mind set in insular and tourism areas; the adoption of green mobility systems and services; and monitoring the environmental benefits to assist towards the Climate Change. It explores the challenges tourist islands face, such as the seasonal fluxes in transport usage, the pressures of tourism to provide aesthetic green spaces, and the space issues of being an island in relation to economic potential and infrastructure construction. The book suggests areas for future research, and implementation of innovative systems and policies. It will be of interest to academics, planners, decision makers, and environmentalists

ICT and gamified learning in tourism education: a case of South African secondary schools

Tourism is often introduced as a subject in formal education curricula because of the increasing and significant economic contribution of the tourism industry to the private and public sector. This is especially the case in emerging economies in Asia and Africa (Hsu, 2015; Mayaka & Akama, 2015; Cuffy et al., 2012). Tourism in South Africa – which is the geographical setting of this research – is recognised as a key economic sector. At secondary level, tourism has been widely introduced at schools throughout South Africa since 2000 and has experienced significant growth (Umalusi, 2014). Furthermore, information and communication technology (ICT) has rapidly penetrated public and private sectors of the country. ICT affords novel opportunities for social and economic development, and this has especially been observed in the fields of both tourism and education (Anwar et al., 2014; Vandeyar, 2015). Yet, the many uses and implications of ICT for tourism education in South Africa are unclear and under-theorised as a research area (Adukaite, Van Zyl, & Cantoni, 2016). Moreover, engagement has been identified as a significant indicator of student success in South Africa (Council for Higher Education, 2010). Lack of engagement contributes to poor graduation rates at secondary and tertiary institutions in South Africa (Strydom et al., 2010; Titus & Ng’ambi, 2014). A common strategy to address lack of student engagement is introducing game elements into the learning process: the so-called gamification of learning (Kapp, 2012). The majority of research in this field has been conducted in more economically advanced and developed regions, and there is a paucity of research in emerging country contexts. It is argued that gamification can be effectively utilised also in these contexts to address learner engagement and motivation. This study aims to contribute in this respect: firstly, by investigating the extent to which ICT supports tourism education in South African high schools through the lenses of Technology Domestication Theory (Habib, 2005; Haddon, 2006) and Social Cognitive Theory (Bandura, 1977). Secondly, the study aims to examine gamified learning acceptance within tourism education in a developing country context. The research assimilates three separate studies. Study 1. The Role of Digital Technology in Tourism Education: A Case Study of South African Secondary Schools The study was designed as an exploratory analysis, based on 24 in-depth interviews (n=24) with high school tourism teachers and government officials. An analysis reveals that teachers recognize ICT as essential in exposing students to the tourism industry. This is especially the case in under-resourced schools, where learners do not have the financial means to participate in tourism activities. However, ICT is still limited in its integration as a pedagogical support tool. The major obstacles toward integration include: technology anxiety, lack of training, availability of resources, and learner resistance to use their personal mobile devices. Study 2. Raising Awareness and Promoting Informal Learning on World Heritage in Southern Africa. The Case of WHACY, a Gamified ICT-enhanced Tool The goal of the study was to present the World Heritage Awareness Campaign for Youth (WHACY) in Southern Africa. A campaign was dedicated to raise awareness and foster informal learning among Southern African youth about the heritage and sustainable tourism. The campaign employed an online and offline gamified learning platform, which was supported by a dedicated website, Facebook page, wiki and offline materials. In one year of operation the campaign reached more than 100K audience. For the evaluation of the campaign, a mixed methods approach was used: focus groups with students (n=9), interviews (n=19) and a survey with teachers (n=209). The study attempted to assess user experience in terms of engagement and conduciveness to learning and explored the possibility of a gamified application to be integrated into the existing high school tourism curriculum. The perspectives of South African tourism students and teachers were here considered. Study 3. Teacher perceptions on the use of digital gamified learning in tourism education: The case of South African secondary schools. The study is quantitative in nature and investigated the behavioural intention of South African tourism teachers to integrate a gamified application within secondary tourism education. Data collected from 209 teachers were tested against the research model using a structural equation modelling approach. The study investigated the extent to which six determined predictors (perceptions about playfulness, curriculum relatedness, learning opportunities, challenge, self-efficacy and computer anxiety) influence the acceptance of a gamified application by South African tourism teachers. The study may prove useful to educators and practitioners in understanding which determinants may influence gamification introduction into formal secondary education

Sustainable Mobility for Island Destinations

This open access book presents the findings of the CIVITAS DESTINATIONS project regarding the link between mobility and tourism in urban areas and the complications tourist destinations face in becoming more sustainable. It integrates the tourist mobility needs and the associated fluctuation impacts in the design of mobility solutions in order to enforce the accessibility, attractiveness, efficiency and sustainability of transport services and infrastructure for both residents and tourists in island cities such as Rethymno, Crete, and Valetta, Malta. Sustainable Mobility for Island Destinations contains contributions from highly experienced academics, engineers, and planners in the area of sustainable tourism, mobility services, and smart solutions design companies assisting: the change of the mind set in insular and tourism areas; the adoption of green mobility systems and services; and monitoring the environmental benefits to assist towards the Climate Change. It explores the challenges tourist islands face, such as the seasonal fluxes in transport usage, the pressures of tourism to provide aesthetic green spaces, and the space issues of being an island in relation to economic potential and infrastructure construction. The book suggests areas for future research, and implementation of innovative systems and policies. It will be of interest to academics, planners, decision makers, and environmentalists

Revisiting the city augmented by digital technologies – SeeARch tool

This paper presents a digital tool that enables the city inhabitants or visitors to acquire in real time, relevant information about several aspects of a given city, augmenting their real experience of the place. We used digital technologies, particularly an in-house developed Augmented Reality (AR) tool referred to as SeeARch,that augments in situ the city explo-ration experience. This tablet-based AR tool, enables mobile users to recognize the facade of specific buildings and, in real-time, superimpose relevant associated 3D and multimedia information, while visiting the city. The aim of this app is to provide customized infor-mation to visitors suiting their own interests and time to visit the city. User satisfaction evaluation tests were performed with a sample of the potential users. The outcomes of such user studies, showed that participants considered that our approach delivers a more detailed knowledge about the city, and is more informative, when compared with the nor-mal sight-seeing visits in the city, performed by the same participants.info:eu-repo/semantics/acceptedVersio

Revisiting the city, augmented with digital technologies: The SeeARch tool

This paper presents a digital tool that enables the city inhabitants or visitors to acquire in real time, relevant information about several aspects of a given city, augmenting their real experience of the place. We used digital technologies, particularly an in-house developed Augmented Reality (AR) tool referred to as SeeARch,that augments in situ the city explo-ration experience. This tablet-based AR tool, enables mobile users to recognize the facade of specific buildings and, in real-time, superimpose relevant associated 3D and multimedia information, while visiting the city. The aim of this app is to provide customized infor-mation to visitors suiting their own interests and time to visit the city. User satisfaction evaluation tests were performed with a sample of the potential users. The outcomes of such user studies, showed that participants considered that our approach delivers a more detailed knowledge about the city, and is more informative, when compared with the nor-mal sight-seeing visits in the city, performed by the same participants.info:eu-repo/semantics/acceptedVersio

Recreation, tourism and nature in a changing world : proceedings of the fifth international conference on monitoring and management of visitor flows in recreational and protected areas : Wageningen, the Netherlands, May 30-June 3, 2010

Proceedings of the fifth international conference on monitoring and management of visitor flows in recreational and protected areas : Wageningen, the Netherlands, May 30-June 3, 201

An Investigation of the Applicability of the Uses and Gratifications Theory for Providing Insight into e-Tourists’ Use of Smartphones

Despite the previous smartphone research in the context of travel and tourism, there is limited research based on a strong theoretical background that seeks to understand how tourists are motivated and satisfied via smartphone use. This study extended previous studies by systematically investigating and quantitatively measuring how and to what extent tourists are gratified (satisfied) by the use of smartphones during their trips based on the Uses and Gratifications Theory. According to this theory, individuals choose a media platform with the anticipation that it will aid them in realizing a specific intention, the satisfaction of this need being referred to as gratification (Green 2014; Logan, 2017; Stacks & Salwen, 2009). This study investigated four constructs in terms of antecedents (i.e., motivations of using smartphones by tourists) and consequences (i.e., satisfaction with smartphones use by tourists, satisfaction referred to as gratifications). This study adopted the Uses and Gratifications Theory as a theoretical framework to explore the use of smartphones by tourists and to measure quantitatively their touristic satisfaction. U&G motivations (Social Interaction, Entertainment, Convenience, and Information) and hypotheses were developed. The respondents of the main study were tourists traveling in downtown Greenville, South Carolina, who have experiences using smartphones at the destination. To test the model for the study, a multilevel analysis (multilevel SEM) was employed to avoid statistical biases caused by common traits within group tourists and to measure potential group effects. This study also analyzed multilevel mediation in the structural equation model. It was hypothesized that the attitude construct mediates the relationship between motivations of using smartphones by tourists (independent variable or predictors) and satisfactions with smartphones use by tourists (dependent variable) in the structural model. Moreover, the relationships among constructs were tested and examined based on the theoretical background developed through a review of the literature. This study provides a classification of motivations of using smartphone use by tourists (U&G motivations) and a newly developed scale to measure satisfaction with smartphone use by tourists and their experiences, and thus it may enhance deeper our understanding of motivations of using smartphone by tourists, attitude toward the smartphone use by tourists and satisfactions with smartphone use by tourists. This study addressed specific aspects of tourism experiences. The results suggest that U&G motivations have a significant effect on tourists’ attitude toward smartphone use, which, in turn, significantly affects e-tourist satisfaction at the individual level. However, there was no group effect among U&G motivations, the attitude toward smartphone use and e-tourist satisfaction. Based on the results from this study, the most important reason that tourists used their smartphones was to obtain information during their trips to Greenville, SC. The results of this study provide practical and theoretical implications for e- tourism communication and tourism marketing

Certification of automated transport systems

International audienceThe CityMobil project "Towards advanced transport for the urban environment" aims at achieving a more effective organisation of urban transport, resulting in a more rational use of motorised traffic with less congestion and pollution, safer driving, a higher quality of living and an enhanced integration with spatial development. This paper describes a certification procedure for automated transport systems, developed in various European research projects and completed in the CityMobil project. The paper also describes the first experiences with the procedure. Furthermore the paper describes experiences with certification processes of automated systems in various countries where systems have been introduced