Evaluation of e-Government information systems Agility: a Method and Case study

Development of e-government evaluation frameworks began around 2000s. Most of the developed approaches are technologically driven in which they focus on the “E” rather than the “Government”. Moreover, they tend to evaluate tangible measures (such as costs, benefits, etc.) and neglects important intangible measures (such as agility, sustainability, etc.). The state of the art tells that the evaluation of agility within e-government has been proved to be important but complex. However, the importance is due to the increasing need for governments to justify investments, assess impacts and monitor progress in the ever-changing environment. On the other side, the complexity comes with the concept’s multi-disciplinary, the inherited difficulty when quantifying its –intangible dimensions, and developing appropriate evaluative parameters and metrics. Based on that, our paper addresses all these considerations through a practical method for agility evaluation. This method is originally applied to a real case study of e-Algeria project as part of the review of 10 years since its launch in 2013. The objective is to evaluate the agility of TAWASSOL framework that is designed to be one-stop-shop for government services. As far as results of valuation showed low degrees of agility -in both FO (Front Office) side and BO (Back office) side, improvements are recommended for the government heads to improve the overall agility of the framework

A Conceptual Framework of Reverse Logistics Impact on Firm Performance

This study aims to examine the reverse logistics factors that impact upon firm performance. We review reverse logistics factors under three research streams: (a) resource-based view of the firm, including: Firm strategy, Operations management, and Customer loyalty (b) relational theory, including: Supply chain efficiency, Supply chain collaboration, and institutional theory, including: Government support and Cultural alignment. We measured firm performance with 5 measures: profitability, cost, innovativeness, perceived competitive advantage, and perceived customer satisfaction. We discuss implications for research, policy and practice

Sustainable supply chain management towards disruption and organizational ambidexterity:A data driven analysis

Balancing sustainability and disruption of supply chains requires organizational ambidexterity. Sustainable supply chains prioritize efficiency and economies of scale and may not have sufficient redundancy to withstand disruptive events. There is a developing body of literature that attempts to reconcile these two aspects. This study gives a data-driven literature review of sustainable supply chain management trends toward ambidexterity and disruption. The critical review reveals temporal trends and geographic distribution of literature. A hybrid of data-driven analysis approach based on content and bibliometric analyses, fuzzy Delphi method, entropy weight method, and fuzzy decision-making trial and evaluation laboratory is used on 273 keywords and 22 indicators obtained based on the experts’ evaluation. The most important indicators are identified as supply chain agility, supply chain coordination, supply chain finance, supply chain flexibility, supply chain resilience, and sustainability. The regions show different tendencies compared with others. Asia and Oceania, Latin America and the Caribbean, and Africa are the regions needs improvement, while Europe and North America show distinct apprehensions on supply chain network design. The main contribution of this review is the identification of the knowledge frontier, which then leads to a discussion of prospects for future studies and practical industry implementation

Investigating the Impact of Supply Chain Agility, Government Regulations and Supply Chain Efficiency on Business Performance: Mediating Role of Cost Leadership

This study focuses on the effect of supply chain agility, efficiency and government regulations on the business performance of firms. It also focuses on the adaptation abilities of firms because of changing environment effecting their supply chain performance through its cost leadership strategy. Survey approach in the form of questionnaires have been adopted to collect data from the manufacturing firms in Thailand. Purposive sampling technique is used to select sample. The constructs were sent through mails and direct contact with firms. Incomplete items were removed leaving the sample size of 272. The collected information is then analyzed by adopting SPSS and AMOS. This study clearly depicts that there exist a significant progressive association between SC agility and SC efficiency on the performance of firms in Thailand. It also generates that strict government regulations decreases the supply chain and business performance. Moreover, cost leadership strategy also played an imperative role and showed significance mediation relation between this emerging collaboration and relationship. This research provides theoretical and managerial implications. It is an additional count in the literature related to supply chain practices and regulations or guidelines affecting such performance. It also provide strategic techniques to align firms supply chain management practices with rapidly changing industrial policies. It is considered to be a new study as it helps firms integrated in supply chain practices to focus on their strategies and policies in order to attain competitive edge globally

From big data to big performance – exploring the potential of big data for enhancing public organizations’ performance : a systematic literature review

This article examines the possibilities for increasing organizational performance in the public sector using Big Data by conducting a systematic literature review. It includes the results of 36 scientific articles published between January 2012 and July 2019. The results show a tendency to explain the relationship between big data and organizational performance through the Resource-Based View of the Firm or the Dynamic Capabilities View, arguing that perfor-mance improvement in an organization stems from unique capabilities. In addition, the results show that Big Data performance improvement is influenced by better organizational decision making. Finally, it identifies three dimensions that seem to play a role in this process: the human dimension, the organizational dimension, and the data dimension. From these findings, implications for both practice and theory are derived

HRM and Performance: What’s Next?

The last decade of empirical research on the added value of human resource management (HRM), also known as the HRM and Performance debate, demonstrates evidence that ‘HRM does matter’ (Huselid, 1995; Guest, Michie, Conway and Sheehan, 2003; Wright, Gardner and Moynihan, 2003). Unfortunately, the relationships are often (statistically) weak and the results ambiguous. This paper reviews and attempts to extend the theoretical and methodological issues in the HRM and performance debate. Our aim is to build an agenda for future research in this area. After a brief overview of achievements to date, we proceed with the theoretical and methodological issues related to what constitutes HRM, what is meant by the concept of performance and what is the nature of the link between these two. In the final section, we make a plea for research designs starting from a multidimensional concept of performance, including the perceptions of employees, and building on the premise of HRM systems as an enabling device for a whole range of strategic options. This implies a reversal of the Strategy-HRM linkage

Cloud computing for dummies? Identifying management assumptions of cloud computing adoption in organisations

Cloud computing (CC) is nowadays a fashionable term that embraces ideas, concepts and technologies which, together, could help organisations improve their information processing capabilities at reduced costs. CC offers distributed, flexible and scalable computing environments for organisations. In times of economic recession and spending cuts, efficiency makings or expansion these features could be very attractive. There are many flavours and configurations of CC term in practice in infrastructure, hosting services and specialised applications. There is a common trend to get into the CC bandwagon which is being advocated by many information technology providers and end customers and recently by mobile telecommunication providers. However, CC seems to be assessed from a short-term and cost-based perspective which could in the long term deliver other benefits. Part of the confusion is also seen as an opportunity, as CC could help companies become flexible whilst reducing their energy consumption costs and investments and thus implement green government policies. There is then a need to clarify existing confusion as to how cloud computing could generate both business value and medium-term benefits beyond capital gains. In this paper we aim to explore existing thinking about CC in order to identify and validate a number of assumptions from managers who are interested in it from different perspectives. We rank and test these assumptions to ascertain their importance and uncertainty, the latter in relation to how managers see their likelihood happening. Our insights indicate that the very same cost-related and short-term assumptions that could bring CC into further existence in organisations might hamper a wider understanding of its potential to address other business and environmental issues. In this regard, we see it as essential to translate government policy into specific action recommendations on how cloud computing can (and should) help companies meeting green targets

HRM and Performance: What’s Next?

The last decade of empirical research on the added value of human resource management (HRM), also known as the HRM and Performance debate, demonstrates evidence that ‘HRM does matter’ (Huselid, 1995; Guest, Michie, Conway and Sheehan, 2003; Wright, Gardner and Moynihan, 2003). Unfortunately, the relationships are often (statistically) weak and the results ambiguous. This paper reviews and attempts to extend the theoretical and methodological issues in the HRM and performance debate. Our aim is to build an agenda for future research in this area. After a brief overview of achievements to date, we proceed with the theoretical and methodological issues related to what constitutes HRM, what is meant by the concept of performance and what is the nature of the link between these two. In the final section, we make a plea for research designs starting from a multidimensional concept of performance, including the perceptions of employees, and building on the premise of HRM systems as an enabling device for a whole range of strategic options. This implies a reversal of the Strategy-HRM linkage

Sustainable and agile manufacturing outsourcing partner selection: a literature review

[EN] Outsourcing to third party to manage non-core activities helps the firm to focus on core activities. Manufacturing firms are outsourcing product development, manufacturing, logistics, customer care etc. to enhance production capacity and flexibility, and to reduce operational costs, which in turn can improve profitability and competitive advantage of the enterprise. Sustainability in operations and supply chain is gaining momentum due to increased global environmental concern, pressures from consumers and communities, and enforced regulations. Volatile and uncertain business environment necessitates the adoption of agility and flexibility to effectively manage manufacturing and supply chain. Globalisation has made the market very competitive and hence manufacturing firms are adopting manufacturing outsourcing to third parties. Selecting a sustainable and agile manufacturing outsourcing partner (MPS) is crucial as it will improve sustainability, efficiency, and effectiveness of the supply chain and competitive advantage to the firm. Detailed literature review on sustainable and agile manufacturing outsourcing partner selection has been carried out from EBSCO data base and Goggle scholar. Selection criteria used are classified into agile, operational, economic, environmental and social. The techniques use are mostly multi criteria decision making methods (MCDM) while few have adopted programming techniques. Discussion, implication and the scope of future work is also provided.Akhtar, M. (2022). Sustainable and agile manufacturing outsourcing partner selection: a literature review. International Journal of Production Management and Engineering. 10(2):143-158. https://doi.org/10.4995/ijpme.2022.1680714315810