2,365 research outputs found
Collaborative-demographic hybrid for financial: product recommendation
Internship Report presented as the partial requirement for obtaining a Master's degree in Data Science and Advanced AnalyticsDue to the increased availability of mature data mining and analysis technologies supporting CRM
processes, several financial institutions are striving to leverage customer data and integrate insights
regarding customer behaviour, needs, and preferences into their marketing approach. As decision
support systems assisting marketing and commercial efforts, Recommender Systems applied to the
financial domain have been gaining increased attention. This thesis studies a Collaborative-
Demographic Hybrid Recommendation System, applied to the financial services sector, based on real
data provided by a Portuguese private commercial bank. This work establishes a framework to support
account managers’ advice on which financial product is most suitable for each of the bank’s corporate
clients. The recommendation problem is further developed by conducting a performance comparison
for both multi-output regression and multiclass classification prediction approaches. Experimental
results indicate that multiclass architectures are better suited for the prediction task, outperforming
alternative multi-output regression models on the evaluation metrics considered. Withal, multiclass
Feed-Forward Neural Networks, combined with Recursive Feature Elimination, is identified as the topperforming
algorithm, yielding a 10-fold cross-validated F1 Measure of 83.16%, and achieving
corresponding values of Precision and Recall of 84.34%, and 85.29%, respectively. Overall, this study
provides important contributions for positioning the bank’s commercial efforts around customers’
future requirements. By allowing for a better understanding of customers’ needs and preferences, the
proposed Recommender allows for more personalized and targeted marketing contacts, leading to
higher conversion rates, corporate profitability, and customer satisfaction and loyalty
Layered evaluation of interactive adaptive systems : framework and formative methods
Peer reviewedPostprin
FATREC Workshop on Responsible Recommendation Proceedings
We sought with this workshop, to foster a discussion of various topics that fall under the general umbrella of responsible recommendation: ethical considerations in recommendation, bias and discrimination in recommender systems, transparency and accountability, social impact of recommenders, user privacy, and other related concerns. Our goal was to encourage the community to think about how we build and study recommender systems in a socially-responsible manner.
Recommendation systems are increasingly impacting people\u27s decisions in different walks of life including commerce, employment, dating, health, education and governance. As the impact and scope of recommendations increase, developing systems that tackle issues of fairness, transparency and accountability becomes important. This workshop was held in the spirit of FATML (Fairness, Accountability, and Transparency in Machine Learning), DAT (Data and Algorithmic Transparency), and similar workshops in related communities. With Responsible Recommendation , we brought that conversation to RecSys
Fairness in Recommendation: Foundations, Methods and Applications
As one of the most pervasive applications of machine learning, recommender
systems are playing an important role on assisting human decision making. The
satisfaction of users and the interests of platforms are closely related to the
quality of the generated recommendation results. However, as a highly
data-driven system, recommender system could be affected by data or algorithmic
bias and thus generate unfair results, which could weaken the reliance of the
systems. As a result, it is crucial to address the potential unfairness
problems in recommendation settings. Recently, there has been growing attention
on fairness considerations in recommender systems with more and more literature
on approaches to promote fairness in recommendation. However, the studies are
rather fragmented and lack a systematic organization, thus making it difficult
to penetrate for new researchers to the domain. This motivates us to provide a
systematic survey of existing works on fairness in recommendation. This survey
focuses on the foundations for fairness in recommendation literature. It first
presents a brief introduction about fairness in basic machine learning tasks
such as classification and ranking in order to provide a general overview of
fairness research, as well as introduce the more complex situations and
challenges that need to be considered when studying fairness in recommender
systems. After that, the survey will introduce fairness in recommendation with
a focus on the taxonomies of current fairness definitions, the typical
techniques for improving fairness, as well as the datasets for fairness studies
in recommendation. The survey also talks about the challenges and opportunities
in fairness research with the hope of promoting the fair recommendation
research area and beyond.Comment: Accepted by ACM Transactions on Intelligent Systems and Technology
(TIST
ICE: Enabling Non-Experts to Build Models Interactively for Large-Scale Lopsided Problems
Quick interaction between a human teacher and a learning machine presents
numerous benefits and challenges when working with web-scale data. The human
teacher guides the machine towards accomplishing the task of interest. The
learning machine leverages big data to find examples that maximize the training
value of its interaction with the teacher. When the teacher is restricted to
labeling examples selected by the machine, this problem is an instance of
active learning. When the teacher can provide additional information to the
machine (e.g., suggestions on what examples or predictive features should be
used) as the learning task progresses, then the problem becomes one of
interactive learning.
To accommodate the two-way communication channel needed for efficient
interactive learning, the teacher and the machine need an environment that
supports an interaction language. The machine can access, process, and
summarize more examples than the teacher can see in a lifetime. Based on the
machine's output, the teacher can revise the definition of the task or make it
more precise. Both the teacher and the machine continuously learn and benefit
from the interaction.
We have built a platform to (1) produce valuable and deployable models and
(2) support research on both the machine learning and user interface challenges
of the interactive learning problem. The platform relies on a dedicated,
low-latency, distributed, in-memory architecture that allows us to construct
web-scale learning machines with quick interaction speed. The purpose of this
paper is to describe this architecture and demonstrate how it supports our
research efforts. Preliminary results are presented as illustrations of the
architecture but are not the primary focus of the paper
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