Best software test & quality assurance practices in the project life-cycle. An approach to the creation of a process for improved test & quality assurance practices in the project life-cycle of an SME

The cost of software problems or errors is a significant problem to global industry, not only to the producers of the software but also to their customers and end users of the software. There is a cost associated with the lack of quality of software to companies who purchase a software product and also to the companies who produce the same piece of software. The task of improving quality on a limited cost base is a difficult one. The foundation of this thesis lies with the difficult task of evaluating software from its inception through its development until its testing and subsequent release. The focus of this thesis is on the improvement of the testing & quality assurance task in an Irish SME company with software quality problems but with a limited budget. Testing practices and quality assurance methods are outlined in the thesis explaining what was used during the software quality improvement process in the company. Projects conducted in the company are used for the research in the thesis. Following the quality improvement process in the company a framework for improving software quality was produced and subsequently used and evaluated in another company

Cost-benefit analysis for software process improvement

Justification of investments to improve software development processes and technol- ogy continues to be a significant challenge for software management. Managers interested in improving quality, cost, and cycle-time of their products have a large set of methods, tools, and techniques from which to choose. The implementation of one or more of these potential improvements can require considerable time and cost. Decision makers must be able to understand the benefits from each proposed improvement and decide which improvements to implement. While a variety of approaches exist for evaluating the costs and benefits of a few specific improvements such as inspections or systematic reuse, there is no general model for evaluating software process improvements. The result of this research is a practical, useful framework to assist practitioners in evaluating potential process improvements. This general framework can accommodate a variety of methods for estimating the cost-benefit effects of a process change. To illustrate this framework a set of cost-benefit templates for Emerald and Cleanroom technologies were developed and validated. Methods for evaluating effects range from constants and simple equations to bayesian decision models and dynamic process simulations. A prototype tool was developed to assist in performing cost-benefit analysis of software process improvements

Fuzzy Inference System for Software Product Family Process Evaluation

When developing multiple products within a common application domain, systematic use of a software product family process can yield increased productivity in cost, quality, effort and schedule. Such a process provides the means for the reuse of software assets which can considerably reduce the development time and the cost of software products. A comprehensive strategy for the evaluating the maturity of a software product family process is needed due to growing popularity of this concept in the software industry. In this paper, we propose a five-level maturity scale for software product family process. We also present a fuzzy inference system for evaluating maturity of software product family process using the proposed maturity scale. This research is aimed at establishing a comprehensive and unified strategy for process evaluation of a software product family. Such a process evaluation strategy will enable an organization to discover and monitor the strengths and weaknesses of the various activities performed during development of multiple products within a common application domain

Software quality evaluation models applicable in health information and communications technologies: a review of the literature

Information and Communications Technologies in healthcare has increased the need to consider quality criteria through standardised processes. The aim of this study was to analyse the software quality evaluation models applicable to healthcare from the perspective of ICT-purchasers. Through a systematic literature review with the keywords software, product, quality, evaluation and health, we selected and analysed 20 original research papers published from 2005-2016 in health science and technology databases. The results showed four main topics: non- ISO models, software quality evaluation models based on ISO/IEC standards, studies analysing software quality evaluation models, and studies analysing ISO standards for software quality evaluation. The models provide cost-efficiency criteria for specific software, and improve use outcomes. The ISO/IEC25000 standard is shown as the most suitable for evaluating the quality of ICTs for healthcare use from the perspective of institutional acquisition

A reuse-based economic model for software reference architectures

The growing size and complexity of software systems, together with critical time-to-market needs, demand new software engineering approaches for software development. To remain competitive, organizations are challenged to make informed and feasible value-driven design decisions in order to ensure the quality of the systems. However, there is a lack of support for evaluating the economic impact of these decisions with regard to software reference architectures. This damages the communication among architects and management, which can result in poor decisions. This paper aims at opening a path in this direction by presenting a pragmatic preliminary economic model to perform cost-benefit analysis on the adoption of software reference architectures as key asset for optimizing architectural decision-making. A preliminary validation based on a retrospective study showed the ability of the model to support a cost-benefit analysis presented to the management of an IT consulting company.Preprin

A model introducing SOAs quality attributes decomposition

International audienceRecently, service oriented architecture (SOA) has been popularized with the emergence of standards like Web services. Nevertheless, the shift to this architectural paradigm could potentially involve significant risks including projects abandonments. With this in mind, the question of evaluating SOA quality arose. The appearance of methods like ATAM or SAAM propelled software architecture evaluation to a standard stage for any paradigm. However, there still are a number of concerns that have been raised with these methods; in particular their cost in terms of time and money, essentially because of the hand-operated nature of the evaluations conducted. The model proposed in this paper for evaluating SOAs takes as a starting point the McCall model; it allows the whole architecture to be decomposed in three types of quality attributes (factor, criterion and metric

A Cost Benefit Model for Systematic Software Reuse

Information systems development is typically acknowledged as an expensive and lengthy process, often producing code that is of uneven quality and difficult to maintain. Software reuse has been advocated as a means of revolutionizing this process. The claimed benefits from software reuse are reduction in development cost and time, improvement in software quality, increase in programmer productivity, and improvement in maintainability. Software reuse does incur undeniable costs of creating, populating, and maintaining a library of reusable components. There is anecdotal evidence to suggest that some organizations benefit from reuse. However, many software developers practicing reuse claim these benefits without formal demonstration thereof. There is little research to suggest when the benefits are expected and to what extent they will be realized. For example, does a larger library of reusable components lead to increased savings? What is the impact of search effectiveness when evaluating reuse? This research seeks to address these questions. It represents the first step in a series wherein the effects of software reuse on overall development effort and costs are modeled with a view to understanding when it is most effective

Taguchi approach for performance evaluation of service-oriented software systems.

Service-oriented software systems are becoming increasingly common in the world today as big companies such as Microsoft and IBM advocate approaches focusing on assembly of system from distributed services. Although performance of such systems is a big problem, there is surprisingly an obvious lack of attention for evaluating the performance of enterprise-scale, service-oriented software systems. This thesis investigates the application of statistical tools in performance engineering domain for total quality management. In particular, the Taguchi approach is used as an efficient and systematic way to optimize designs for performance, quality, and cost. The aim is to improve the performance of software systems and to reduce application development cost by assembling services from known vendors or intranet services. The focus of this thesis is on the response time of service-oriented systems. Nevertheless, the developed methodology also applies to other performance issues, such as memory management and caching. The interaction problems of those issues are preserved for future work.Dept. of Computer Science. Paper copy at Leddy Library: Theses & Major Papers - Basement, West Bldg. / Call Number: Thesis2004 .L585. Source: Masters Abstracts International, Volume: 43-01, page: 0240. Adviser: Xiaobu Yuan. Thesis (M.Sc.)--University of Windsor (Canada), 2004

On the Selection of Simulation Software for Manufacturing Application

The growing complexity of manufacturing along with the need for higher efficiency, greater flexibility, better product quality and lower cost urged the use of simulation in manufacturing systems. The number and variety of simulation software packages on the market increased as well. Consequently, the varieties of these packages led to some bewilderment on the part of potential users when faced the selection process. The present article addresses an overview of material addressed in journals, conferences, and textbooks on the selection of appropriate simulation software. It also suggests a classification of main criteria to be considered in evaluating simulation software packages. Moreover, a checklist of simulation software features with five levels of indication will be included. A proposed methodology has been employed in interpreting the checklist. Finally, future trends towards the provision of more effective selection tools will be discussed