Survey of the State of the Art in Natural Language Generation: Core tasks, applications and evaluation

This paper surveys the current state of the art in Natural Language Generation (NLG), defined as the task of generating text or speech from non-linguistic input. A survey of NLG is timely in view of the changes that the field has undergone over the past decade or so, especially in relation to new (usually data-driven) methods, as well as new applications of NLG technology. This survey therefore aims to (a) give an up-to-date synthesis of research on the core tasks in NLG and the architectures adopted in which such tasks are organised; (b) highlight a number of relatively recent research topics that have arisen partly as a result of growing synergies between NLG and other areas of artificial intelligence; (c) draw attention to the challenges in NLG evaluation, relating them to similar challenges faced in other areas of Natural Language Processing, with an emphasis on different evaluation methods and the relationships between them.Comment: Published in Journal of AI Research (JAIR), volume 61, pp 75-170. 118 pages, 8 figures, 1 tabl

Augmenting Situated Spoken Language Interaction with Listener Gaze

Collaborative task solving in a shared environment requires referential success. Human speakers follow the listener’s behavior in order to monitor language comprehension (Clark, 1996). Furthermore, a natural language generation (NLG) system can exploit listener gaze to realize an effective interaction strategy by responding to it with verbal feedback in virtual environments (Garoufi, Staudte, Koller, & Crocker, 2016). We augment situated spoken language interaction with listener gaze and investigate its role in human-human and human-machine interactions. Firstly, we evaluate its impact on prediction of reference resolution using a mulitimodal corpus collection from virtual environments. Secondly, we explore if and how a human speaker uses listener gaze in an indoor guidance task, while spontaneously referring to real-world objects in a real environment. Thirdly, we consider an object identification task for assembly under system instruction. We developed a multimodal interactive system and two NLG systems that integrate listener gaze in the generation mechanisms. The NLG system “Feedback” reacts to gaze with verbal feedback, either underspecified or contrastive. The NLG system “Installments” uses gaze to incrementally refer to an object in the form of installments. Our results showed that gaze features improved the accuracy of automatic prediction of reference resolution. Further, we found that human speakers are very good at producing referring expressions, and showing listener gaze did not improve performance, but elicited more negative feedback. In contrast, we showed that an NLG system that exploits listener gaze benefits the listener’s understanding. Specifically, combining a short, ambiguous instruction with con- trastive feedback resulted in faster interactions compared to underspecified feedback, and even outperformed following long, unambiguous instructions. Moreover, alternating the underspecified and contrastive responses in an interleaved manner led to better engagement with the system and an effcient information uptake, and resulted in equally good performance. Somewhat surprisingly, when gaze was incorporated more indirectly in the generation procedure and used to trigger installments, the non-interactive approach that outputs an instruction all at once was more effective. However, if the spatial expression was mentioned first, referring in gaze-driven installments was as efficient as following an exhaustive instruction. In sum, we provide a proof of concept that listener gaze can effectively be used in situated human-machine interaction. An assistance system using gaze cues is more attentive and adapts to listener behavior to ensure communicative success

Towards a balanced corpus of multimodal referring expressions in dialogue

This paper describes an experiment in which dialogues are elicited through an identification task. Currently we are transcribing the collected data. The primary purpose of the experiment is to test a number of hypotheses regarding both the production and perception of multimodal referring expressions. To achieve this, the experiment was designed such that a number of factors (prior reference, focus of attention, visual attributes and cardinality) were systematically manipulated. We anticipate that the results of the experiment will yield information that can inform the construction of algorithms for the automatic generation of natural and easy-to-understand referring expressions. Moreover, the balanced corpus of multimodal referring expressions that was collected will hopefully become a resource for answering further, as yet unanticipated, questions on the nature of multimodal referring expressions.peer-reviewe

Adaptive Natural Language Generation for Task-oriented Dialogue via Reinforcement Learning

When a natural language generation (NLG) component is implemented in a real-world task-oriented dialogue system, it is necessary to generate not only natural utterances as learned on training data but also utterances adapted to the dialogue environment (e.g., noise from environmental sounds) and the user (e.g., users with low levels of understanding ability). Inspired by recent advances in reinforcement learning (RL) for language generation tasks, we propose ANTOR, a method for Adaptive Natural language generation for Task-Oriented dialogue via Reinforcement learning. In ANTOR, a natural language understanding (NLU) module, which corresponds to the user's understanding of system utterances, is incorporated into the objective function of RL. If the NLG's intentions are correctly conveyed to the NLU, which understands a system's utterances, the NLG is given a positive reward. We conducted experiments on the MultiWOZ dataset, and we confirmed that ANTOR could generate adaptive utterances against speech recognition errors and the different vocabulary levels of users.Comment: Accepted by COLING 202

Neural Natural Language Generation: A Survey on Multilinguality, Multimodality, Controllability and Learning

Developing artificial learning systems that can understand and generate natural language has been one of the long-standing goals of artificial intelligence. Recent decades have witnessed an impressive progress on both of these problems, giving rise to a new family of approaches. Especially, the advances in deep learning over the past couple of years have led to neural approaches to natural language generation (NLG). These methods combine generative language learning techniques with neural-networks based frameworks. With a wide range of applications in natural language processing, neural NLG (NNLG) is a new and fast growing field of research. In this state-of-the-art report, we investigate the recent developments and applications of NNLG in its full extent from a multidimensional view, covering critical perspectives such as multimodality, multilinguality, controllability and learning strategies. We summarize the fundamental building blocks of NNLG approaches from these aspects and provide detailed reviews of commonly used preprocessing steps and basic neural architectures. This report also focuses on the seminal applications of these NNLG models such as machine translation, description generation, automatic speech recognition, abstractive summarization, text simplification, question answering and generation, and dialogue generation. Finally, we conclude with a thorough discussion of the described frameworks by pointing out some open research directions.This work has been partially supported by the European Commission ICT COST Action “Multi-task, Multilingual, Multi-modal Language Generation” (CA18231). AE was supported by BAGEP 2021 Award of the Science Academy. EE was supported in part by TUBA GEBIP 2018 Award. BP is in in part funded by Independent Research Fund Denmark (DFF) grant 9063-00077B. IC has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Sklodowska-Curie grant agreement No 838188. EL is partly funded by Generalitat Valenciana and the Spanish Government throught projects PROMETEU/2018/089 and RTI2018-094649-B-I00, respectively. SMI is partly funded by UNIRI project uniri-drustv-18-20. GB is partly supported by the Ministry of Innovation and the National Research, Development and Innovation Office within the framework of the Hungarian Artificial Intelligence National Laboratory Programme. COT is partially funded by the Romanian Ministry of European Investments and Projects through the Competitiveness Operational Program (POC) project “HOLOTRAIN” (grant no. 29/221 ap2/07.04.2020, SMIS code: 129077) and by the German Academic Exchange Service (DAAD) through the project “AWAKEN: content-Aware and netWork-Aware faKE News mitigation” (grant no. 91809005). ESA is partially funded by the German Academic Exchange Service (DAAD) through the project “Deep-Learning Anomaly Detection for Human and Automated Users Behavior” (grant no. 91809358)