ASR error management for improving spoken language understanding

This paper addresses the problem of automatic speech recognition (ASR) error detection and their use for improving spoken language understanding (SLU) systems. In this study, the SLU task consists in automatically extracting, from ASR transcriptions , semantic concepts and concept/values pairs in a e.g touristic information system. An approach is proposed for enriching the set of semantic labels with error specific labels and by using a recently proposed neural approach based on word embeddings to compute well calibrated ASR confidence measures. Experimental results are reported showing that it is possible to decrease significantly the Concept/Value Error Rate with a state of the art system, outperforming previously published results performance on the same experimental data. It also shown that combining an SLU approach based on conditional random fields with a neural encoder/decoder attention based architecture , it is possible to effectively identifying confidence islands and uncertain semantic output segments useful for deciding appropriate error handling actions by the dialogue manager strategy .Comment: Interspeech 2017, Aug 2017, Stockholm, Sweden. 201

DNN adaptation by automatic quality estimation of ASR hypotheses

In this paper we propose to exploit the automatic Quality Estimation (QE) of ASR hypotheses to perform the unsupervised adaptation of a deep neural network modeling acoustic probabilities. Our hypothesis is that significant improvements can be achieved by: i)automatically transcribing the evaluation data we are currently trying to recognise, and ii) selecting from it a subset of "good quality" instances based on the word error rate (WER) scores predicted by a QE component. To validate this hypothesis, we run several experiments on the evaluation data sets released for the CHiME-3 challenge. First, we operate in oracle conditions in which manual transcriptions of the evaluation data are available, thus allowing us to compute the "true" sentence WER. In this scenario, we perform the adaptation with variable amounts of data, which are characterised by different levels of quality. Then, we move to realistic conditions in which the manual transcriptions of the evaluation data are not available. In this case, the adaptation is performed on data selected according to the WER scores "predicted" by a QE component. Our results indicate that: i) QE predictions allow us to closely approximate the adaptation results obtained in oracle conditions, and ii) the overall ASR performance based on the proposed QE-driven adaptation method is significantly better than the strong, most recent, CHiME-3 baseline.Comment: Computer Speech & Language December 201

Confidence Estimation for Black Box Automatic Speech Recognition Systems Using Lattice Recurrent Neural Networks

Recently, there has been growth in providers of speech transcription services enabling others to leverage technology they would not normally be able to use. As a result, speech-enabled solutions have become commonplace. Their success critically relies on the quality, accuracy, and reliability of the underlying speech transcription systems. Those black box systems, however, offer limited means for quality control as only word sequences are typically available. This paper examines this limited resource scenario for confidence estimation, a measure commonly used to assess transcription reliability. In particular, it explores what other sources of word and sub-word level information available in the transcription process could be used to improve confidence scores. To encode all such information this paper extends lattice recurrent neural networks to handle sub-words. Experimental results using the IARPA OpenKWS 2016 evaluation system show that the use of additional information yields significant gains in confidence estimation accuracy. The implementation for this model can be found online.Comment: 5 pages, 8 figures, ICASSP submissio

Confidence Estimation and Deletion Prediction Using Bidirectional Recurrent Neural Networks

The standard approach to assess reliability of automatic speech transcriptions is through the use of confidence scores. If accurate, these scores provide a flexible mechanism to flag transcription errors for upstream and downstream applications. One challenging type of errors that recognisers make are deletions. These errors are not accounted for by the standard confidence estimation schemes and are hard to rectify in the upstream and downstream processing. High deletion rates are prominent in limited resource and highly mismatched training/testing conditions studied under IARPA Babel and Material programs. This paper looks at the use of bidirectional recurrent neural networks to yield confidence estimates in predicted as well as deleted words. Several simple schemes are examined for combination. To assess usefulness of this approach, the combined confidence score is examined for untranscribed data selection that favours transcriptions with lower deletion errors. Experiments are conducted using IARPA Babel/Material program languages.ALTA Institute, Cambridge University; The Office of the Director of National Intelligence (ODNI), Intelligence Advanced Research Projects Activity (IARPA) via Air Force Research Laboratory (AFRL