41,932 research outputs found
Experiential Role of Artefacts in Cooperative Design
The role of material artefacts in supporting distributed and co-located work practices has been well acknowledged within the HCI and CSCW research. In this paper, we show that in addition to their ecological, coordinative and organizational support, artefacts also play an ‘experiential’ role. In this case, artefacts not only improve efficiency or have a purely functional role (e.g. allowing people to complete tasks quickly), but the presence and manifestations of these artefacts bring quality and richness to people’s performance and help in making better sense of their everyday lives. In a domain like industrial design, such artefacts play an important role for supporting creativity and innovation. Based on our prolonged ethnographic fieldwork on understanding cooperative design practices of industrial design students and researchers, we describe several experiential practices that are supported by mundane artefacts like sketches, drawings, physical models and explorative prototypes – used and developed in designers’ everyday work. Our main intention to carry out this kind of research is to develop technologies to support designers’ everyday practices. We believe that with the emergence of ubiquitous computing, there is a growing need to focus on personal, emotional and social side of people’s everyday experiences. By focusing on the experiential practices of designers, we can provide a holistic view in the design of new interactive technologies
Seamful interweaving: heterogeneity in the theory and design of interactive systems
Design experience and theoretical discussion suggest that a narrow design focus on one tool or medium as primary may clash with the way that everyday activity involves the interweaving and combination of many heterogeneous media. Interaction may become seamless and unproblematic, even if the differences, boundaries and 'seams' in media are objectively perceivable. People accommodate and take advantage of seams and heterogeneity, in and through the process of interaction. We use an experiment with a mixed reality system to ground and detail our discussion of seamful design, which takes account of this process, and theory that reflects and informs such design. We critique the 'disappearance' mentioned by Weiser as a goal for ubicomp, and Dourish's 'embodied interaction' approach to HCI, suggesting that these design ideals may be unachievable or incomplete because they underemphasise the interdependence of 'invisible' non-rationalising interaction and focused rationalising interaction within ongoing activity
Privacy, security, and trust issues in smart environments
Recent advances in networking, handheld computing and sensor technologies have driven forward research towards the realisation of Mark Weiser's dream of calm and ubiquitous computing (variously called pervasive computing, ambient computing, active spaces, the disappearing computer or context-aware computing). In turn, this has led to the emergence of smart environments as one significant facet of research in this domain. A smart environment, or space, is a region of the real world that is extensively equipped with sensors, actuators and computing components [1]. In effect the smart space becomes a part of a larger information system: with all actions within the space potentially affecting the underlying computer applications, which may themselves affect the space through the actuators. Such smart environments have tremendous potential within many application areas to improve the utility of a space. Consider the potential offered by a smart environment that prolongs the time an elderly or infirm person can live an independent life or the potential offered by a smart environment that supports vicarious learning
Grand Challenges of Traceability: The Next Ten Years
In 2007, the software and systems traceability community met at the first
Natural Bridge symposium on the Grand Challenges of Traceability to establish
and address research goals for achieving effective, trustworthy, and ubiquitous
traceability. Ten years later, in 2017, the community came together to evaluate
a decade of progress towards achieving these goals. These proceedings document
some of that progress. They include a series of short position papers,
representing current work in the community organized across four process axes
of traceability practice. The sessions covered topics from Trace Strategizing,
Trace Link Creation and Evolution, Trace Link Usage, real-world applications of
Traceability, and Traceability Datasets and benchmarks. Two breakout groups
focused on the importance of creating and sharing traceability datasets within
the research community, and discussed challenges related to the adoption of
tracing techniques in industrial practice. Members of the research community
are engaged in many active, ongoing, and impactful research projects. Our hope
is that ten years from now we will be able to look back at a productive decade
of research and claim that we have achieved the overarching Grand Challenge of
Traceability, which seeks for traceability to be always present, built into the
engineering process, and for it to have "effectively disappeared without a
trace". We hope that others will see the potential that traceability has for
empowering software and systems engineers to develop higher-quality products at
increasing levels of complexity and scale, and that they will join the active
community of Software and Systems traceability researchers as we move forward
into the next decade of research
Grand Challenges of Traceability: The Next Ten Years
In 2007, the software and systems traceability community met at the first
Natural Bridge symposium on the Grand Challenges of Traceability to establish
and address research goals for achieving effective, trustworthy, and ubiquitous
traceability. Ten years later, in 2017, the community came together to evaluate
a decade of progress towards achieving these goals. These proceedings document
some of that progress. They include a series of short position papers,
representing current work in the community organized across four process axes
of traceability practice. The sessions covered topics from Trace Strategizing,
Trace Link Creation and Evolution, Trace Link Usage, real-world applications of
Traceability, and Traceability Datasets and benchmarks. Two breakout groups
focused on the importance of creating and sharing traceability datasets within
the research community, and discussed challenges related to the adoption of
tracing techniques in industrial practice. Members of the research community
are engaged in many active, ongoing, and impactful research projects. Our hope
is that ten years from now we will be able to look back at a productive decade
of research and claim that we have achieved the overarching Grand Challenge of
Traceability, which seeks for traceability to be always present, built into the
engineering process, and for it to have "effectively disappeared without a
trace". We hope that others will see the potential that traceability has for
empowering software and systems engineers to develop higher-quality products at
increasing levels of complexity and scale, and that they will join the active
community of Software and Systems traceability researchers as we move forward
into the next decade of research
Designing Chatbots for Crises: A Case Study Contrasting Potential and Reality
Chatbots are becoming ubiquitous technologies, and their popularity and adoption are rapidly spreading. The potential of chatbots in engaging people with digital services is fully recognised. However, the reputation of this technology with regards to usefulness and real impact remains rather questionable. Studies that evaluate how people perceive and utilise chatbots are generally lacking. During the last Kenyan elections, we deployed a chatbot on Facebook Messenger to help people submit reports of violence and misconduct experienced in the polling stations. Even though the chatbot was visited by more than 3,000 times, there was a clear mismatch between the users’ perception of the technology and its design. In this paper, we analyse the user interactions and content generated through this application and discuss the challenges and directions for designing more effective chatbots
M-health review: joining up healthcare in a wireless world
In recent years, there has been a huge increase in the use of information and communication technologies (ICT) to deliver health and social care. This trend is bound to continue as providers (whether public or private) strive to deliver better care to more people under conditions of severe budgetary constraint
The Mundane Computer: Non-Technical Design Challenges Facing Ubiquitous Computing and Ambient Intelligence
Interdisciplinary collaboration, to include those who are not natural scientists, engineers and computer scientists, is inherent in the idea of ubiquitous computing, as formulated by Mark Weiser in the late 1980s and early 1990s. However, ubiquitous computing has remained largely a computer science and engineering concept, and its non-technical side remains relatively underdeveloped.
The aim of the article is, first, to clarify the kind of interdisciplinary collaboration envisaged by Weiser. Second, the difficulties of understanding the everyday and weaving ubiquitous technologies into the fabric of everyday life until they are indistinguishable from it, as conceived by Weiser, are explored. The contributions of Anne Galloway, Paul Dourish and Philip Agre to creating an understanding of everyday life relevant to the development of ubiquitous computing are discussed, focusing on the notions of performative practice, embodied interaction and contextualisation. Third, it is argued that with the shift to the notion of ambient intelligence, the larger scale socio-economic and socio-political dimensions of context become more explicit, in contrast to the focus on the smaller scale anthropological study of social (mainly workplace) practices inherent in the concept of ubiquitous computing. This can be seen in the adoption of the concept of ambient intelligence within the European Union and in the focus on rebalancing (personal) privacy protection and (state) security in the wake of 11 September 2001. Fourth, the importance of adopting a futures-oriented approach to discussing the issues arising from the notions of ubiquitous computing and ambient intelligence is stressed, while the difficulty of trying to achieve societal foresight is acknowledged
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HMD versus PDA: A comparative study of the user out-of-box experience
The out-of-box experience (OOBE) has been identified as a significant factor contributing to user perception and acceptance of products and technologies. Whilst there has been considerable emphasis placed on formalising methodological procedures for evaluating the OOBE and on the creation of positive user experiences through appropriate interfaces and applications, relatively little work has been undertaken examining how the OOBE is impacted when the experience itself covers a range of (possibly interconnected) devices. In this paper we report the results of an empirical study which examined the OOBE when a Personal Digital Assistant (PDA) and Head Mounted Device (HMD) were configured and then connected for inter-operability purposes. Our findings show that type of device has a considerable impact on the OOBE, with the ask of interconnecting devices having a detrimental effect on the OOBE. The OOBE, however, is in main unaffected by user type and gender
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