Optimal Pricing Strategies and Customers’ Equilibrium Behavior in an Unobservable M/M/1 Queueing System with Negative Customers and Repair

This work investigates the optimal pricing strategies of a server and the equilibrium behavior of customers in an unobservable M/M/1 queueing system with negative customers and repair. In this work, we consider two pricing schemes. The first is termed the ex-post payment scheme, where the server charges a price that is proportional to the time spent by a customer in the system. The second scheme is the ex-ante payment scheme, where the server charges a flat rate for all services. Based on the reward-cost structure, the server (or system manager) should make optimal pricing decisions in order to maximize its expected profit per time unit in each payment scheme. This study also investigates equilibrium joining/balking behavior under the server’s optimal pricing strategies in the two pricing schemes. We show, given a customer’s equilibrium, that the two pricing schemes are perfectly identical from an economic point of view. Finally, we illustrate the effect of several system parameters on the optimal joining probabilities, the optimal price, and the equilibrium behavior via numerical examples

Stochastic approximation of symmetric Nash equilibria in queueing games

We suggest a novel stochastic-approximation algorithm to compute a symmetric Nash-equilibrium strategy in a general queueing game with a finite action space. The algorithm involves a single simulation of the queueing process with dynamic updating of the strategy at regeneration times. Under mild assumptions on the utility function and on the regenerative structure of the queueing process, the algorithm converges to a symmetric equilibrium strategy almost surely. This yields a powerful tool that can be used to approximate equilibrium strategies in a broad range of strategic queueing models in which direct analysis is impracticable

Entropy Maximisation and Queues With or Without Balking. An investigation into the impact of generalised maximum entropy solutions on the study of queues with or without arrival balking and their applications to congestion management in communication networks.

An investigation into the impact of generalised maximum entropy solutions on the study of queues with or without arrival balking and their applications to congestion management in communication networks Keywords: Queues, Balking, Maximum Entropy (ME) Principle, Global Balance (GB), Queue Length Distribution (QLD), Generalised Geometric (GGeo), Generalised Exponential (GE), Generalised Discrete Half Normal (GdHN), Congestion Management, Packet Dropping Policy (PDP) Generalisations to links between discrete least biased (i.e. maximum entropy (ME)) distribution inferences and Markov chains are conjectured towards the performance modelling, analysis and prediction of general, single server queues with or without arrival balking. New ME solutions, namely the generalised discrete Half Normal (GdHN) and truncated GdHN (GdHNT) distributions are characterised, subject to appropriate mean value constraints, for inferences of stationary discrete state probability distributions. Moreover, a closed form global balance (GB) solution is derived for the queue length distribution (QLD) of the M/GE/1/K queue subject to extended Morse balking, characterised by a Poisson prospective arrival process, i.i.d. generalised exponential (GE) service times and finite capacity, K. In this context, based on comprehensive numerical experimentation, the latter GB solution is conjectured to be a special case of the GdHNT ME distribution. ii Owing to the appropriate operational properties of the M/GE/1/K queue subject to extended Morse balking, this queueing system is applied as an ME performance model of Internet Protocol (IP)-based communication network nodes featuring static or dynamic packet dropping congestion management schemes. A performance evaluation study in terms of the model’s delay is carried out. Subsequently, the QLD’s of the GE/GE/1/K censored queue subject to extended Morse balking under three different composite batch balking and batch blocking policies are solved via the technique of GB. Following comprehensive numerical experimentation, the latter QLD’s are also conjectured to be special cases of the GdHNT. Limitations of this work and open problems which have arisen are included after the conclusion