A personal data framework for exchanging knowledge about users in new financial services

Personal data is a key asset for many companies, since this is the essence in providing personalized services. Not all companies, and specifically new entrants to the markets, have the opportunity to access the data they need to run their business. In this paper, we describe a comprehensive personal data framework that allows service providers to share and exchange personal data and knowledge about users, while facilitating users to decide who can access which data and why. We analyze the challenges related to personal data collection, integration, retrieval, and identity and privacy management, and present the framework architecture that addresses them. We also include the validation of the framework in a banking scenario, where social and financial data is collected and properly combined to generate new socio-economic knowledge about users that is then used by a personal lending service

ECHO Information sharing models

As part of the ECHO project, the Early Warning System (EWS) is one of four technologies under development. The E-EWS will provide the capability to share information to provide up to date information to all constituents involved in the E-EWS. The development of the E-EWS will be rooted in a comprehensive review of information sharing and trust models from within the cyber domain as well as models from other domains

Linked Data Quality Assessment and its Application to Societal Progress Measurement

In recent years, the Linked Data (LD) paradigm has emerged as a simple mechanism for employing the Web as a medium for data and knowledge integration where both documents and data are linked. Moreover, the semantics and structure of the underlying data are kept intact, making this the Semantic Web. LD essentially entails a set of best practices for publishing and connecting structure data on the Web, which allows publish- ing and exchanging information in an interoperable and reusable fashion. Many different communities on the Internet such as geographic, media, life sciences and government have already adopted these LD principles. This is confirmed by the dramatically growing Linked Data Web, where currently more than 50 billion facts are represented. With the emergence of Web of Linked Data, there are several use cases, which are possible due to the rich and disparate data integrated into one global information space. Linked Data, in these cases, not only assists in building mashups by interlinking heterogeneous and dispersed data from multiple sources but also empowers the uncovering of meaningful and impactful relationships. These discoveries have paved the way for scientists to explore the existing data and uncover meaningful outcomes that they might not have been aware of previously. In all these use cases utilizing LD, one crippling problem is the underlying data quality. Incomplete, inconsistent or inaccurate data affects the end results gravely, thus making them unreliable. Data quality is commonly conceived as fitness for use, be it for a certain application or use case. There are cases when datasets that contain quality problems, are useful for certain applications, thus depending on the use case at hand. Thus, LD consumption has to deal with the problem of getting the data into a state in which it can be exploited for real use cases. The insufficient data quality can be caused either by the LD publication process or is intrinsic to the data source itself. A key challenge is to assess the quality of datasets published on the Web and make this quality information explicit. Assessing data quality is particularly a challenge in LD as the underlying data stems from a set of multiple, autonomous and evolving data sources. Moreover, the dynamic nature of LD makes assessing the quality crucial to measure the accuracy of representing the real-world data. On the document Web, data quality can only be indirectly or vaguely defined, but there is a requirement for more concrete and measurable data quality metrics for LD. Such data quality metrics include correctness of facts wrt. the real-world, adequacy of semantic representation, quality of interlinks, interoperability, timeliness or consistency with regard to implicit information. Even though data quality is an important concept in LD, there are few methodologies proposed to assess the quality of these datasets. Thus, in this thesis, we first unify 18 data quality dimensions and provide a total of 69 metrics for assessment of LD. The first methodology includes the employment of LD experts for the assessment. This assessment is performed with the help of the TripleCheckMate tool, which was developed specifically to assist LD experts for assessing the quality of a dataset, in this case DBpedia. The second methodology is a semi-automatic process, in which the first phase involves the detection of common quality problems by the automatic creation of an extended schema for DBpedia. The second phase involves the manual verification of the generated schema axioms. Thereafter, we employ the wisdom of the crowds i.e. workers for online crowdsourcing platforms such as Amazon Mechanical Turk (MTurk) to assess the quality of DBpedia. We then compare the two approaches (previous assessment by LD experts and assessment by MTurk workers in this study) in order to measure the feasibility of each type of the user-driven data quality assessment methodology. Additionally, we evaluate another semi-automated methodology for LD quality assessment, which also involves human judgement. In this semi-automated methodology, selected metrics are formally defined and implemented as part of a tool, namely R2RLint. The user is not only provided the results of the assessment but also specific entities that cause the errors, which help users understand the quality issues and thus can fix them. Finally, we take into account a domain-specific use case that consumes LD and leverages on data quality. In particular, we identify four LD sources, assess their quality using the R2RLint tool and then utilize them in building the Health Economic Research (HER) Observatory. We show the advantages of this semi-automated assessment over the other types of quality assessment methodologies discussed earlier. The Observatory aims at evaluating the impact of research development on the economic and healthcare performance of each country per year. We illustrate the usefulness of LD in this use case and the importance of quality assessment for any data analysis

Enhancing Automation and Interoperability in Enterprise Crowdsourcing Environments

The last couple of years have seen a fascinating evolution. While the early Web predominantly focused on human consumption of Web content, the widespread dissemination of social software and Web 2.0 technologies enabled new forms of collaborative content creation and problem solving. These new forms often utilize the principles of collective intelligence, a phenomenon that emerges from a group of people who either cooperate or compete with each other to create a result that is better or more intelligent than any individual result (Leimeister, 2010; Malone, Laubacher, & Dellarocas, 2010). Crowdsourcing has recently gained attention as one of the mechanisms that taps into the power of web-enabled collective intelligence (Howe, 2008). Brabham (2013) defines it as “an online, distributed problem-solving and production model that leverages the collective intelligence of online communities to serve specific organizational goals” (p. xix). Well-known examples of crowdsourcing platforms are Wikipedia, Amazon Mechanical Turk, or InnoCentive. Since the emergence of the term crowdsourcing in 2006, one popular misconception is that crowdsourcing relies largely on an amateur crowd rather than a pool of professional skilled workers (Brabham, 2013). As this might be true for low cognitive tasks, such as tagging a picture or rating a product, it is often not true for complex problem-solving and creative tasks, such as developing a new computer algorithm or creating an impressive product design. This raises the question of how to efficiently allocate an enterprise crowdsourcing task to appropriate members of the crowd. The sheer number of crowdsourcing tasks available at crowdsourcing intermediaries makes it especially challenging for workers to identify a task that matches their skills, experiences, and knowledge (Schall, 2012, p. 2). An explanation why the identification of appropriate expert knowledge plays a major role in crowdsourcing is partly given in Condorcet’s jury theorem (Sunstein, 2008, p. 25). The theorem states that if the average participant in a binary decision process is more likely to be correct than incorrect, then as the number of participants increases, the higher the probability is that the aggregate arrives at the right answer. When assuming that a suitable participant for a task is more likely to give a correct answer or solution than an improper one, efficient task recommendation becomes crucial to improve the aggregated results in crowdsourcing processes. Although some assumptions of the theorem, such as independent votes, binary decisions, and homogenous groups, are often unrealistic in practice, it illustrates the importance of an optimized task allocation and group formation that consider the task requirements and workers’ characteristics. Ontologies are widely applied to support semantic search and recommendation mechanisms (Middleton, De Roure, & Shadbolt, 2009). However, little research has investigated the potentials and the design of an ontology for the domain of enterprise crowdsourcing. The author of this thesis argues in favor of enhancing the automation and interoperability of an enterprise crowdsourcing environment with the introduction of a semantic vocabulary in form of an expressive but easy-to-use ontology. The deployment of a semantic vocabulary for enterprise crowdsourcing is likely to provide several technical and economic benefits for an enterprise. These benefits were the main drivers in efforts made during the research project of this thesis: 1. Task allocation: With the utilization of the semantics, requesters are able to form smaller task-specific crowds that perform tasks at lower costs and in less time than larger crowds. A standardized and controlled vocabulary allows requesters to communicate specific details about a crowdsourcing activity within a web page along with other existing displayed information. This has advantages for both contributors and requesters. On the one hand, contributors can easily and precisely search for tasks that correspond to their interests, experiences, skills, knowledge, and availability. On the other hand, crowdsourcing systems and intermediaries can proactively recommend crowdsourcing tasks to potential contributors (e.g., based on their social network profiles). 2. Quality control: Capturing and storing crowdsourcing data increases the overall transparency of the entire crowdsourcing activity and thus allows for a more sophisticated quality control. Requesters are able to check the consistency and receive appropriate support to verify and validate crowdsourcing data according to defined data types and value ranges. Before involving potential workers in a crowdsourcing task, requesters can also judge their trustworthiness based on previous accomplished tasks and hence improve the recruitment process. 3. Task definition: A standardized set of semantic entities supports the configuration of a crowdsourcing task. Requesters can evaluate historical crowdsourcing data to get suggestions for equal or similar crowdsourcing tasks, for example, which incentive or evaluation mechanism to use. They may also decrease their time to configure a crowdsourcing task by reusing well-established task specifications of a particular type. 4. Data integration and exchange: Applying a semantic vocabulary as a standard format for describing enterprise crowdsourcing activities allows not only crowdsourcing systems inside but also crowdsourcing intermediaries outside the company to extract crowdsourcing data from other business applications, such as project management, enterprise resource planning, or social software, and use it for further processing without retyping and copying the data. Additionally, enterprise or web search engines may exploit the structured data and provide enhanced search, browsing, and navigation capabilities, for example, clustering similar crowdsourcing tasks according to the required qualifications or the offered incentives.:Summary: Hetmank, L. (2014). Enhancing Automation and Interoperability in Enterprise Crowdsourcing Environments (Summary). Article 1: Hetmank, L. (2013). Components and Functions of Crowdsourcing Systems – A Systematic Literature Review. In 11th International Conference on Wirtschaftsinformatik (WI). Leipzig. Article 2: Hetmank, L. (2014). A Synopsis of Enterprise Crowdsourcing Literature. In 22nd European Conference on Information Systems (ECIS). Tel Aviv. Article 3: Hetmank, L. (2013). Towards a Semantic Standard for Enterprise Crowdsourcing – A Scenario-based Evaluation of a Conceptual Prototype. In 21st European Conference on Information Systems (ECIS). Utrecht. Article 4: Hetmank, L. (2014). Developing an Ontology for Enterprise Crowdsourcing. In Multikonferenz Wirtschaftsinformatik (MKWI). Paderborn. Article 5: Hetmank, L. (2014). An Ontology for Enhancing Automation and Interoperability in Enterprise Crowdsourcing Environments (Technical Report). Retrieved from http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-155187

Cybersecurity issues in software architectures for innovative services

The recent advances in data center development have been at the basis of the widespread success of the cloud computing paradigm, which is at the basis of models for software based applications and services, which is the "Everything as a Service" (XaaS) model. According to the XaaS model, service of any kind are deployed on demand as cloud based applications, with a great degree of flexibility and a limited need for investments in dedicated hardware and or software components. This approach opens up a lot of opportunities, for instance providing access to complex and widely distributed applications, whose cost and complexity represented in the past a significant entry barrier, also to small or emerging businesses. Unfortunately, networking is now embedded in every service and application, raising several cybersecurity issues related to corruption and leakage of data, unauthorized access, etc. However, new service-oriented architectures are emerging in this context, the so-called services enabler architecture. The aim of these architectures is not only to expose and give the resources to these types of services, but it is also to validate them. The validation includes numerous aspects, from the legal to the infrastructural ones e.g., but above all the cybersecurity threats. A solid threat analysis of the aforementioned architecture is therefore necessary, and this is the main goal of this thesis. This work investigate the security threats of the emerging service enabler architectures, providing proof of concepts for these issues and the solutions too, based on several use-cases implemented in real world scenarios

Trusted Artificial Intelligence in Manufacturing; Trusted Artificial Intelligence in Manufacturing

The successful deployment of AI solutions in manufacturing environments hinges on their security, safety and reliability which becomes more challenging in settings where multiple AI systems (e.g., industrial robots, robotic cells, Deep Neural Networks (DNNs)) interact as atomic systems and with humans. To guarantee the safe and reliable operation of AI systems in the shopfloor, there is a need to address many challenges in the scope of complex, heterogeneous, dynamic and unpredictable environments. Specifically, data reliability, human machine interaction, security, transparency and explainability challenges need to be addressed at the same time. Recent advances in AI research (e.g., in deep neural networks security and explainable AI (XAI) systems), coupled with novel research outcomes in the formal specification and verification of AI systems provide a sound basis for safe and reliable AI deployments in production lines. Moreover, the legal and regulatory dimension of safe and reliable AI solutions in production lines must be considered as well. To address some of the above listed challenges, fifteen European Organizations collaborate in the scope of the STAR project, a research initiative funded by the European Commission in the scope of its H2020 program (Grant Agreement Number: 956573). STAR researches, develops, and validates novel technologies that enable AI systems to acquire knowledge in order to take timely and safe decisions in dynamic and unpredictable environments. Moreover, the project researches and delivers approaches that enable AI systems to confront sophisticated adversaries and to remain robust against security attacks. This book is co-authored by the STAR consortium members and provides a review of technologies, techniques and systems for trusted, ethical, and secure AI in manufacturing. The different chapters of the book cover systems and technologies for industrial data reliability, responsible and transparent artificial intelligence systems, human centered manufacturing systems such as human-centred digital twins, cyber-defence in AI systems, simulated reality systems, human robot collaboration systems, as well as automated mobile robots for manufacturing environments. A variety of cutting-edge AI technologies are employed by these systems including deep neural networks, reinforcement learning systems, and explainable artificial intelligence systems. Furthermore, relevant standards and applicable regulations are discussed. Beyond reviewing state of the art standards and technologies, the book illustrates how the STAR research goes beyond the state of the art, towards enabling and showcasing human-centred technologies in production lines. Emphasis is put on dynamic human in the loop scenarios, where ethical, transparent, and trusted AI systems co-exist with human workers. The book is made available as an open access publication, which could make it broadly and freely available to the AI and smart manufacturing communities

Cyber Peace

Cyberspace is increasingly vital to the future of humanity and managing it peacefully and sustainably is critical to both security and prosperity in the twenty-first century. These chapters and essays unpack the field of cyber peace by investigating historical and contemporary analogies, in a wide-ranging and accessible Open Access publication