Value Chain: From iDMU to Shopfloor Documentation of Aeronautical Assemblies

Competition in the aerospace manufacturing companies has led them to continuously improve the efficiency of their processes from the conceptual phase to the start of production and during operation phase, providing services to clients. PLM (Product Lifecycle Management) is an end-to-end business solution which aims to provide an environment of information about the product and related processes available to the whole enterprise throughout the product’s lifecycle. Airbus designs and industrializes aircrafts using Concurrent Engineering methods since decades. The introduction of new PLM methods, procedures and tools, and the need to improve processes efficiency and reduce time-to-market, led Airbus to pursue the Collaborative Engineering method. Processes efficiency is also impacted by the variety of systems existing within Airbus. Interoperability rises as a solution to eliminate inefficiencies due to information exchange and transformations and it also provides a way to discover and reuse existing information. The ARIADNE project (Value chain: from iDMU to shopfloor documentation of aeronautical assemblies) was launched to support the industrialization process of an aerostructure by implementing the industrial Digital Mock-Up (iDMU) concept in a Collaborative Engineering framework. Interoperability becomes an important research workpackage in ARIADNE to exploit and reuse the information contained in the iDMU and to create the shop floor documentation. This paper presents the context, the conceptual approach, the methodology adopted and preliminary results of the project

Process-Oriented Information Logistics: Aligning Process Information with Business Processes

During the last decade, research in the field of business process management (BPM) has focused on the design, modeling, execution, monitoring, and optimization of business processes. What has been neglected, however, is the provision of knowledge workers and decision makers with needed information when performing knowledge-intensive business processes such as product engineering, customer support, or strategic management. Today, knowledge workers and decision makers are confronted with a massive load of data, making it difficult for them to discover the information relevant for performing their tasks. Particularly challenging in this context is the alignment of process-related information (process information for short), such as e-mails, office files, forms, checklists, guidelines, and best practices, with business processes and their tasks. In practice, process information is not only stored in large, distributed and heterogeneous sources, but usually managed separately from business processes. For example, shared drives, databases, enterprise portals, and enterprise information systems are used to store process information. In turn, business processes are managed using advanced process management technology. As a consequence, process information and business processes often need to be manually linked; i.e., process information is hard-wired to business processes, e.g., in enterprise portals associating specific process information with process tasks. This approach often fails due to high maintenance efforts and missing support for the individual demands of knowledge workers and decision makers. In response to this problem, this thesis introduces process-oriented information logistics(POIL) as new paradigm for delivering the right process information, in the right format and quality, at the right place and the right point in time, to the right people. In particular, POIL allows for the process-oriented, context-aware (i.e., personalized) delivery of process information to process participants. The goal is to no longer manually hard-wire process information to business processes, but to automatically identify and deliver relevant process information to knowledge workers and decision makers. The core component of POIL is a semantic information network (SIN), which comprises homogeneous information objects (e.g., e-mails, offce files, guidelines), process objects (e.g., tasks, events, roles), and relationships between them. In particular, a SIN allows discovering objects linked with each other in different ways, e.g., objects addressing the same topic or needed when performing a particular process task. The SIN not only enables an integrated formal representation of process information and business processes, but also allows determining the relevance of process information for a given work context based on novel techniques and algorithms. Note that this becomes crucial in order to achieve the aforementioned overall goal of this thesis

Discovering Business Models for Software Process Management - An Approach for Integrating Time and Resource Perspectives from Legacy Information Systems

Business Process Management (BPM) is becoming the modern core to support business in all type of organizations and software business is not an exception. Software companies are often involved in important and complex collaborative projects carried out by many stakeholders. Each actor (customers, suppliers or government instances, among others) works with individual and shared processes. Everyone needs dynamic and evolving approaches for managing their software projects lifecycle. Nevertheless, many companies still use systems that are out of the scope of BPM for planning and control projects and managing enterprise content (Enterprise Content Management, ECM) as well as all kinds of resources (ERP). Somehow systems include scattered artifacts that are related to BPM perspectives: control and data flow, time, resource and case, for example. It is aimed to get interoperable BPM models from these classical Legacy Information Systems (LIS). Model-Driven Engineering (MDE) allows going from application code to higher-level of abstraction models. Particularly, there are standards and proposals for reverse engineering LIS. This paper illustrates LIS cases for software project planning and ECM, looking at time and resource perspectives. To conclude, we will propose a MDE-based approach for taking out business models in the context of software process management.Ministerio de Economía y Competitividad TIN2013-46928-C3-3-

Supporting Virtual Enterprise Systems Using Agent Coordination

International audienceOpen environments like the Internet or corporate intranets enable a large number of interested enterprises to access, filter, process, and present information on an as-needed basis. These environments support modern applications, such as virtual enterprises and inter-organizational workflow management systems, which involve a number of heterogeneous resources, services, and processes. However, any execution of a virtual enterprise system would yield to disjoining and error-prone behavior without appropriate techniques to coordinate the various business processes. This paper reports on the design and implementation of a flexible agent-based framework for supporting the coordination of virtual enterprises and workflow management systems. The paper also shows how an agent coordination infrastructure, which is explained by social constraints, can impact on the engineering of highly dynamic virtual enterprises and workflow management systems by presenting a simple case study

An enterprise engineering approach for the alignment of business and information technology strategy

Information systems and information technology (IS/IT, hereafter just IT) strategies usually depend on a business strategy. The alignment of both strategies improves their strategic plans. From an external perspective, business and IT alignment is the extent to which the IT strategy enables and drives the business strategy. This article reviews strategic alignment between business and IT, and proposes the use of enterprise engineering (EE) to achieve this alignment. The EE approach facilitates the definition of a formal dialog in the alignment design. In relation to this, new building blocks and life-cycle phases have been defined for their use in an enterprise architecture context. This proposal has been adopted in a critical process of a ceramic tile company for the purpose of aligning a strategic business plan and IT strategy, which are essential to support this process. © 2011 Taylor & Francis.Cuenca, L.; Boza, A.; Ortiz, A. (2011). 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Standards on enterprise integration and engineering—state of the art. International Journal of Computer Integrated Manufacturing, 17(3), 235-253. doi:10.1080/09511920310001607087Chen, D., Doumeingts, G., & Vernadat, F. (2008). Architectures for enterprise integration and interoperability: Past, present and future. Computers in Industry, 59(7), 647-659. doi:10.1016/j.compind.2007.12.016Chen, H.-M., Kazman, R., & Garg, A. (2005). BITAM: An engineering-principled method for managing misalignments between business and IT architectures. Science of Computer Programming, 57(1), 5-26. doi:10.1016/j.scico.2004.10.002Cuenca, L., Ortiz, A., & Vernadat, F. (2006). From UML or DFD models to CIMOSA partial models and enterprise components. International Journal of Computer Integrated Manufacturing, 19(3), 248-263. doi:10.1080/03081070500065841Davis, G. B. (2000). Information Systems Conceptual Foundations: Looking Backward and Forward. IFIP Advances in Information and Communication Technology, 61-82. doi:10.1007/978-0-387-35505-4_5Gindy, N., Morcos, M., Cerit, B., & Hodgson, A. (2008). Strategic technology alignment roadmapping STAR® aligning R&D investments with business needs. International Journal of Computer Integrated Manufacturing, 21(8), 957-970. doi:10.1080/09511920801927148Goethals, F. G., Lemahieu, W., Snoeck, M., & Vandenbulcke, J. A. (2007). The data building blocks of the enterprise architect. Future Generation Computer Systems, 23(2), 269-274. doi:10.1016/j.future.2006.05.004Greefhorst, D., Koning, H., & Vliet, H. van. (2006). The many faces of architectural descriptions. Information Systems Frontiers, 8(2), 103-113. doi:10.1007/s10796-006-7975-xGregor, S., Hart, D., & Martin, N. (2007). Enterprise architectures: enablers of business strategy and IS/IT alignment in government. Information Technology & People, 20(2), 96-120. doi:10.1108/09593840710758031Hartono, E., Lederer, A. L., Sethi, V., & Zhuang, Y. (2003). Key predictors of the implementation of strategic information systems plans. ACM SIGMIS Database, 34(3), 41-53. doi:10.1145/937742.937747Henderson, J. C., & Venkatraman, H. (1993). Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal, 32(1), 472-484. doi:10.1147/sj.382.0472Hirschheim, R., & Sabherwal, R. (2001). Detours in the Path toward Strategic Information Systems Alignment. California Management Review, 44(1), 87-108. doi:10.2307/41166112Hoogervorst, J. A. P. (2009). Enterprise Governance and Enterprise Engineering. doi:10.1007/978-3-540-92671-9Johnson, A. M., & Lederer, A. L. (2010). CEO/CIO mutual understanding, strategic alignment, and the contribution of IS to the organization. Information & Management, 47(3), 138-149. doi:10.1016/j.im.2010.01.002JONKERS, H., LANKHORST, M., VAN BUUREN, R., HOPPENBROUWERS, S., BONSANGUE, M., & VAN DER TORRE, L. (2004). 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TOWARDS A PROCESS-ORIENTED APPROACH TO ASSESSING, CLASSIFYING AND VISUALIZING ENTERPRISE CONTENT WITH DOCUMENT MAPS

Nowadays, documents can be scattered across a company in different versions, formats, and languages, and even on different systems. Not only is the resulting content chaos inefficient, it brings with it a number of risks. However, information that is contained in unstructured documents is increasingly becoming a key business resource. Enterprise content management (ECM) is used to manage unstructured content on an enterprise-wide scale. Despite the practical importance of ECM, research is still at an immature state and the process perspective is widely neglected. We suggest a process-oriented approach to identifying, assessing, documenting, classifying and visualizing enterprise content. Within a globally operating engineering company, we check to what extent the applicability of the designed research artifact can be assumed. We give process-oriented guidelines to identify and document enterprise content. Our 7W Framework (7WF) for content assessment contains a collection of metadata (attributes, typical attribute values) to create customized content surveys. Different visual representations of content are proposed, including a document map. Combining business processes and the content of an enterprise, the document map is able to integrate the ECM perspectives and provides decision support. Technical requirements can be derived from it and in-depth analysis of business-critical content is enabled

Modeling and Simulating Causal Dependencies on Process-aware Information Systems from a Cost Perspective

Providing effective IT support for business processes has become crucial for enterprises to stay competitive in their market. Business processes must be defined, implemented, enacted, monitored, and continuously adapted to changing situations. Process life cycle support and continuous process improvement become critical success factors in contemporary and future enterprise computing. In this context, process-aware information systems (PAISs) adopt a key role. Thereby, organization-specific and generic process support systems are distinguished. In the former case, the PAIS is build "from scratch" and incorporates organization-specific information about the structure and processes to be supported. In the latter case, the PAIS does not contain any information about the structure and processes of a particular organization. Instead, an organization needs to configure the PAIS by specifying processes, organizational entities, and business objects. To enable the realization of PAISs, numerous process support paradigms, process modeling standards, and business process management tools have been introduced. The application of these approaches in PAIS engineering projects is not only influenced by technological, but also by organizational and project-specific factors. Between these factors there exist numerous causal dependencies, which, in turn, often lead to complex and unexpected effects in PAIS engineering projects. In particular, the costs of PAIS engineering projects are significantly influenced by these causal dependencies. What is therefore needed is a comprehensive approach enabling PAIS engineers to systematically investigate these causal dependencies as well as their impact on the costs of PAIS engineering projects. Existing economic-driven IT evaluation and software cost estimation approaches, however, are unable to take into account causal dependencies and resulting effects. In response, this thesis introduces the EcoPOST framework. This framework utilizes evaluation models to describe the interplay of technological, organizational, and project-specific evaluation factors, and simulation concepts to unfold the dynamic behavior of PAIS engineering projects. In this context, the EcoPOST framework also supports the reuse of evaluation models based on a library of generic, predefined evaluation patterns and also provides governing guidelines (e.g., model design guidelines) which enhance the transfer of the EcoPOST framework into practice. Tool support is available as well. Finally, we present the results of two online surveys, three case studies, and one controlled software experiment. Based on these empirical and experimental research activities, we are able to validate evaluation concepts underlying the EcoPOST framework and additionally demonstrate its practical applicability

Multi-level Autonomic Business Process Management

The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-642-38484-4_14Nowadays, business processes are becoming increasingly complex and heterogeneous. Autonomic Computing principles can reduce this complexity by autonomously managing the software systems and the running processes, their states and evolution. Business Processes that are able to be self-managed are referred to as Autonomic Business Processes (ABP). However, a key challenge is to keep the models of such ABP understandable and expressive in increasingly complex scenarios. This paper discusses the design aspects of an autonomic business process management system able to self-manage processes based on operational adaptation. The goal is to minimize human intervention during the process definition and execution phases. This novel approach, named MABUP, provides four well-defined levels of abstraction to express business and operational knowledge and to guide the management activity; namely, Organizational Level, Technological Level, Operational Level and Service Level. A real example is used to illustrate our proposal.Research supported by CAPES, CNPQ and Spanish Ministry of Science and Innovation.Oliveira, K.; Castro, J.; España Cubillo, S.; Pastor López, O. (2013). Multi-level Autonomic Business Process Management. En Enterprise, Business-Process and Information Systems Modeling. Springer. 184-198. doi:10.1007/978-3-642-38484-4_14S184198España, S., González, A., Pastor, Ó.: Communication Analysis: A Requirements Engineering Method for Information Systems. In: van Eck, P., Gordijn, J., Wieringa, R. (eds.) CAiSE 2009. LNCS, vol. 5565, pp. 530–545. Springer, Heidelberg (2009)Ganek, A.G., Corbi, T.A.: The dawning of the autonomic computing era. IBM Systems Journal 42(1), 5–18 (2003)Gonzalez, A., et al.: Unity criteria for Business Process Modelling. In: Third International Conference on Research Challenges in Information Science, RCIS 2009, pp. 155–164 (2009)Greenwood, D., Rimassa, G.: Autonomic Goal-Oriented Business Process Management. Management, 43 (2007)Haupt, T., et al.: Autonomic execution of computational workflows. In: 2011 Federated Conference on Computer Science and Information Systems, FedCSIS, pp. 965–972 (2011)Kephart, J.O., Chess, D.M.: The vision of autonomic computing. IEEE (2003)Lee, K., et al.: Workflow adaptation as an autonomic computing problem. In: Proceedings of the 2nd Workshop on Workflows in Support of Large-Scale Science, New York, NY, USA, pp. 29–34 (2007)Mosincat, A., Binder, W.: Transparent Runtime Adaptability for BPEL Processes. In: Bouguettaya, A., Krueger, I., Margaria, T. (eds.) ICSOC 2008. LNCS, vol. 5364, pp. 241–255. Springer, Heidelberg (2008)Oliveira, K., et al.: Towards Autonomic Business Process Models. In: International Conference on Software Engineering and Knowledge, SEKE 2012, San Francisco, California, USA (2012)Rahman, M., et al.: A taxonomy and survey on autonomic management of applications in grid computing environments. Concurr. Comput.: Pract. Exper. 23(16), 1990–2019 (2011)Reijers, H.A., Mendling, J.: Modularity in process models: Review and effects. In: Dumas, M., Reichert, M., Shan, M.-C. (eds.) BPM 2008. LNCS, vol. 5240, pp. 20–35. Springer, Heidelberg (2008)Rodrigues Nt., J.A., Monteiro Jr., P.C.L., de O. Sampaio, J., de Souza, J.M., Zimbrão, G.: Autonomic Business Processes Scalable Architecture. In: ter Hofstede, A.H.M., Benatallah, B., Paik, H.-Y. (eds.) BPM Workshops 2007. LNCS, vol. 4928, pp. 78–83. Springer, Heidelberg (2008)Strohmaier, M., Yu, E.: Towards autonomic workflow management systems. ACM Press (2006)Terres, L.D., et al.: Selection of Business Process for Autonomic Automation. In: 2010 14th IEEE International Enterprise Distributed Object Computing Conference, pp. 237–246 (October 2010)Tretola, G., Zimeo, E.: Autonomic internet-scale workflows. In: Proceedings of the 3rd International Workshop on Monitoring, Adaptation and Beyond, New York, NY, USA, pp. 48–56 (2010)Vedam, H., Venkatasubramanian, V.: A wavelet theory-based adaptive trend analysis system for process monitoring and diagnosis. In: Proceedings of the 1997 American Control Conference, vol. 1, pp. 309–313 (June 1997)Wang, Y., Mylopoulos, J.: Self-Repair through Reconfiguration: A Requirements Engineering Approach. In: 2009 IEEE/ACM International Conference on Automated Software Engineering, pp. 257–268 (November 2009)Yu, T., Lin, K.: Adaptive algorithms for finding replacement services in autonomic distributed business processes. In: Proceedings Autonomous Decentralized Systems, ISADS 2005, pp. 427–434 (2005