13,173 research outputs found

    PERCEPTIONS AND EXPECTATIONS ABOUT THE USE OF SOCIAL MEDIA TO RAISE SITUATIONAL AWARENESS IN EMERGENCY EVENTS

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    Social media transformed the process of crisis communication. This technology enables the user to communicate with emergency officials as well as the whole virtual world in a click of a button. The emergence of social media in emergency management and its role in raising situational awareness is growing tremendously, making it important for emergency officials to better understand the users\u27 needs and perceptions. This study\u27s goal is to gain a better understanding of the expectations and perceptions that Purdue associates have regarding the use of social media as it relates to emergencies. The set of interviews conducted in this study provided several insights into the research question as well as direct implications for Purdue emergency officials who seek to utilize social media during emergencies. The findings of this study indicated that there are three main factors that influence the user\u27s decision to resort to social media, which are proximity, severity, and the number of people affected by the emergency. The research findings also demonstrated that people resort to social media during times of need to cope, reach a large crowd, to gain information from unfiltered points of view, and for guidance and direction. Moreover, depending on the type of emergency, users pull or push information, as well as cross check information with other sources

    Organizational characteristics and perceptions of clinical event notification services in healthcare settings: a study of health information exchange

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    Objective: Event notification systems are an approach to health information exchange (HIE) that notifies end-users of patient interactions with the healthcare system through real-time automated alerts. We examined associations between organizational capabilities and perceptions of event notification system use. Materials and methods: We surveyed representatives (n = 196) from healthcare organizations (n = 96) that subscribed to 1 of 3 Health Information Organizations' event notification services in New York City (response rate = 27%). The survey was conducted in Fall 2017 and Winter 2018. Surveys measured respondent characteristics, perceived organizational capabilities, event notification use, care coordination, and care quality. Exploratory factor analysis was used to identify relevant independent and dependent variables. We examined the relationship between organizational capabilities, care coordination, and care quality using multilevel linear regression models with random effects. Results: Respondents indicated that the majority of their organizations provided follow-up care for emergency department visits (66%) and hospital admissions (73%). Perceptions of care coordination were an estimated 57.5% (β = 0.575; P < 0.001) higher among respondents who reported event notifications fit within their organization's existing workflows. Perceptions of care quality were 46.5% (β = 0.465; P < 0.001) higher among respondents who indicated event notifications fit within existing workflows and 23.8% (β = 0.238; P < 0.01) higher where respondents reported having supportive policies and procedures for timely response and coordination of event notifications. Discussion and conclusion: Healthcare organizations with specific workflow processes and positive perceptions of fit are more likely to use event notification services to improve care coordination and care quality. In addition, event notification capacity and patient consent procedures influence how end-users perceive event notification services

    Flattening the Curve While Protecting Our Right to Privacy: How the United States Can Implement the Digital Contract Tracing Efforts Used in East Asia

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    This paper looks at the digital contact tracing efforts implemented by other nations and assesses how similar measures could operate under enacted and proposed United States laws. Part I overviews the history of contact tracing and its effectiveness in prior disease outbreaks. Part II delves into the digital contact tracing efforts implemented by South Korea and Singapore. These summaries include: the digital contact tracing efforts taken, the laws that authorize these efforts, the public’s reception, and the overall effectiveness of the efforts. Part III overviews the digital contact tracing efforts in the United States, including proposed legislation aimed at user privacy. This part focuses on two proposed legislations: the Exposure Notification Privacy Act and the Public Health Emergency Privacy Act. Part IV analyzes which provisions of the ENPA and the PHEPA would best restrain the digital contact tracing efforts used in South Korea and Singapore if they were to be implemented in United States. Part V concludes with a final recommendation and recap of the following analysis

    2019 May 13 – University Council Agenda and Minutes

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    Factors Impacting Older Adults\u27 Adoption of Mobile Technology in Emergency Communications

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    An increasing number of older adults must continue working, which requires that they maintain their competencies and work skills, including use of mobile technology (MT). However, little is known about older adult adoption of MT in relation to work. This study used Rogers\u27s diffusion of innovation theory and Davis\u27s technology acceptance model as a framework. The purpose of this exploratory sequential mixed methods study was to examine the experiences of older adults\u27 who adopted MT in the emergency communications (EC) field. Participants came from an emergency services LinkedIn group. Data sources included surveys completed by 85 respondents and interviews of a subset of 10 of the respondents. Phase 1 included survey analysis to develop descriptive statistics on the participants\u27 placement in Rogers\u27s stages of adoption, their perceptions of the usefulness, and the ease of use. Phase 2 included analysis of in-depth interviews, coding for themes and patterns. Survey results indicated that both perceived usefulness and ease of use affect the adoption of MT by older adult users in the EC field. The results of the interviews identified the usefulness and ease of use as factors for the participants. The social implications for employers include a deeper understanding of the specific factors that impact the adoption of MT by older adults. This study provides employers with a deeper understanding of the adoption of MT by older adults so they can develop stronger plans to help their older adults adopt mobile technology

    Semantic discovery and reuse of business process patterns

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    Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

    Management Through Digital Collaboration: An Exploration of Microsoft SharePoint Usage at the USPTO

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    To recommend alterations to the inconsistently used USPTO executive SharePoint communication system, our team: researched communication strategies, explored the preferences of the USPTO executives, and became expert users of the SharePoint software. We formulated recommendations focused on improving the efficiency, usability, and functionality of the SharePoint sites. By successfully developing and promoting a universal template, naming protocol, and useful instructional tools, our team provided the USPTO executives with a foundation on which to build an effective, dynamic, shared electronic workspace

    Mobile information communication technology for crisis management : understanding user behavior, response and training

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    SMS text-messaging is an interoperable communication vehicle known to be dependable for mass media alert notifications in crisis management. SMS text-messaging also offers potential as one viable two-way communication alternative for field responders in crisis response. Both continuously changing mobile information communication technologies and the importance of precise information exchange constitute a need for communication protocol training and practice. This study introduces a technology-mediated training technique based on speech act and communicative action theories. These theories are used to inform the design of a baseline measure for task performance improvement and to suggest a model to predict communication readiness. Because this research bridges two fields - information systems and communication - it provides a model for full construct-representation of text-based interaction in a technology-mediated environment. The proposed model is validated through a web-based training application with 50 participants who have different crisis response backgrounds, including emergency management practitioners, first responders, public safety volunteers, community volunteers, community citizens, and students over the age of 18. Each group encompasses diverse technological skill and usage levels. The web-based training application developed in the present study features plain language training so that a clear understanding of user behavior, response, and training would emerge. The training and crisis scenario are rendered through multimedia recordings and designed to measure task response, based on the 160 character per SMS text-message exchange limit. The mixed-methods design begins with a crisis scenario, followed by pre-training measures, three repeated training measures, and concludes with post-training measures. A total of six tasks are introduced (3 pre-training and 3 post-training) in which each participant interfaces with the web-based training application through a high-speed Internet connection. Task response level results show promise for this exploratory research and contribute to a new discourse mode that extends to mobile technology penetration. Future research will focus on refinement of the model\u27s task performance measures and will seek to introduce additional situation-based scenarios and mixed-modes of communication. During this next research phase, the objective is to incorporate the model into mobile device usage and operationalize the model in authentic crisis management contexts. If successful in extended field simulation, the model may have the potential to ensure effective mobile information communication within the context of crisis

    The Municipal Cost of Foreclosure: A Chicago Case Study

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    The recent rise in nonprime mortgage foreclosures has opened a new and costly chapter in many of the nation's most distressed urban neighborhoods. Particularly problematic is the fact that today's foreclosures impose significant costs not only on borrowers and lenders, but also on municipal governments, neighboring homeowners and others with a financial interest in nearby properties. While there is an extensive literature on the impact that delinquency, default, and foreclosure have on lenders, borrowers, and other entities that are direct parties to the mortgage transaction in question, the costs that these mortgage failures impose on municipalities and other third parties are far less well understood. This is due to two factors. First, municipal and other third party costs are difficult to identify, and therefore often go undetected. Second, even where identified, the activities that generate costs often blend in with other governmental functions, or are otherwise difficult to quantify, reinforcing the tendency for them to remain invisible.This study attempts to fill that void. Using the City of Chicago as a case in point, this study presents a conceptual framework that makes explicit the various costs of foreclosure, especially as they relate to local governments and courts. By carefully reviewing the foreclosure process as it plays out in Chicago, the paper isolates 26 separate costs incurred for the provision of 'foreclosure related services.' These costs reflect actions undertaken by 15 separate governmental units that are part of the overall municipal infrastructure underlying the foreclosure process. While in some cases these municipal activities are limited to simple and relatively inexpensive ministerial duties of agencies like the Recorder of Deeds, in more complex foreclosure scenarios these municipal costs can reach tens of thousands of dollars. In extreme cases, the concentrated foreclosures can put downward pressure on area property values and indirectly rob area homeowners of hundreds of thousands of dollars of home equity
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