Uncovering the practices of continuous improvement in local government

Continuous improvement (CI) is an important methodology adopted by the public sector, including local government, to drive process efficiencies and outcome effectiveness, often in response to financial pressures and increased customer demands driven by both state and federal governments (Burgess & Radnor 2012; Pedersen 2011; Radnor, Z. 2010; Rashman & Radnor 2005; Suarez Barraza et al. 2009). Moreover, the adoption of neoliberal policies to drive such imperatives has resulted in CI being enacted in ways that are often removed from the practice traditions presented by the early quality theorists of Crosby, Juran, Deming and Imai. The decontextualised approach to CI has seen the implementation of a range of quality frameworks, such as Australian Business Excellence or Lean Thinking, being implemented. The introduction and adoption of such frameworks has often been met with cynicism and caution by both CI practitioners and staff, as organisations have not always achieved the sought after gains frequently promised. For local government, CI practices have come to mean the application of a narrow range of tools. Most recently, the traditions, practices and frameworks which have been the foci on improvement have shifted to see the implementation of yet a new framework, which in the context of NSW local government has come to be known as service reviews (see for example: Pepper et al. 2021; University of Technology 2020, 2021) as the gold standard that has worked to reconfigure how CI is enacted within the NSW local government. This research explores ways in which, for NSW local government contexts, the fundamental activity and CI practice of problem definition could be reconfigured in ways which bring it closer to practice traditions of seminal theorists such as Deming and Imai. In this thesis the literatures of action learning sets (Anderson and Thorpe 2004; Bird and Duffy 2021; Norman 2016) and CI are brought together to foreground problem definition statements, action and critical reflection and the essential nature of these in the day-to-day enactment of CI practice within NSW local government (see for example Crosby 1989; Deming 1986; Ghobadian and Speller 1994; Imai 1986; Juran 1995). Through the introduction of action learning set practices at a number of NSW local government sites, this research has foregrounded the relational complexity of CI that enacted neoliberalist policies have ignored. In bringing workers together to enact practices of problem definition, action and reflection, the Action Learning Sets (ALS) have emerged as sites where it is possible to reinstate or indeed reinvigorate the lost practice traditions of CI

The effects of petroleum hydrocarbon contamination on selected intertidal macrophytes and meiofauna.

Doctor of Philosophy in Biology. University of KwaZulu-Natal, Durban 2015.The effects of bunker fuel oil on the growth of A. marina, B. gymnorrhiza and R. mucronata were investigated in glasshouse and field experiments. The effects of oil on community structure in micro-organisms were also investigated in microcosm glasshouse experiments. The differences in oil tolerance of the three mangroves were compared in propagule and sediment oiled treatments and growth monitored for 13 months under glasshouse conditions. In propagule oiled treatments, various portions of the propagule were coated with oil. In the sediment oiled treatments, 50ml oil were added to the sediment in each pot. In oiled treatments, plant height, number of leaves and chlorophyll content were significantly reduced in all species compared to the control. In A. marina and R. mucronata, oiling resulted in growth malformations such as abnormal phyllotaxy and deformity of leaves and stems. The effects of oil on root growth were investigated in rhizotrons for 245 and 409 days respectively. In oiled treatments, root growth rate, length and volume were significantly reduced in all species. In A. marina and B. gymnorrhiza oil increased root diameter. In another series of experiments, PAH accumulation in roots and leaves of the three species were determined in one year old seedlings subjected to oiling for 21 days. The concentrations of 15 PAHs in roots and leaves were determined by gas chromatography / mass spectrometry. The highest total concentration of PAHs was accumulated in oiled roots of A. marina (44,045.9μg/kg), followed by B. gymnorrhiza (10,280.4μg/kg) and R. mucronata (6,979.1μg/kg). In oiled treatments, the most common PAHs in roots of all species were fluorene and acenaphthene (two rings), phenanthrene and anthracene (three rings), pyrene and chrysene (four rings) and benzo[a]pyrene (five rings). In the leaves of all species in oiled treatments, the common PAHs were naphthalene and acenapthene (two rings) and phenanthrene (three rings). To test for living and dead root tip cells and to compare the effects of oil on cell ultrastructure in roots and leaves of the three species, one year old seedlings were subjected to a control and sediment oiled treatments for seven days. Control root tips, stained with fluorescein diacetate, exhibited green fluorescence in living cells of the meristematic and conducting tissue in all species. Oiled root tips, stained with propidium iodide, exhibited red fluorescence, indicating cell death or dead cells. Transmission electron micrographs revealed that oil damaged cell ultrastructure in root tips and leaves in all species. Anatomical changes induced by oil included, disorganization of cells in the root cap, epidermis and meristem. Oil also induced loss of cell contents and destruction of organelles in root tissue. Oil damaged chloroplasts and cell organelles in spongy mesophyll and palisade cells of leaves. To compare the effects of oil on the ability of the three species to tolerate salinity, healthy one year old seedlings were subjected to 10% and 50% seawater in control and sediment oiled treatments for 12 months. In the oiled treatments, 200ml oil were added to the soil in each pot. Oil significantly reduced growth in the 50% seawater treatment in all species. Results suggested that oil reduces salt tolerance in the three species. The effects of oil on salt secretion in A. marina were investigated by subjecting one year old seedlings to sediment oiling treatments at 0%, 10% and 50% seawater for three weeks. Sodium accumulated in the leaves of oiled seedlings at 10% and 50% seawater. The effects of oil on salt secretion in A. marina in the light and dark were compared in one year old seedlings subjected to oiling treatments for seven days. Sodium accumulated in the leaves of oiled seedlings in the light and dark within 11 hours. Oil reduced secretion rates of Na⁺, K⁺, Ca²⁺ and Mg²⁺ in all treatments. The effects of oil on species abundance, richness and community structure of soil micro-organisms were determined by subjecting microcosms to oiling treatments with or without fertiliser for four weeks. In the oiled treatments, 15ml oil and 5ml/L fertiliser were added to 200g soil. Fertiliser consisted of 4% N, 2% P and 5% K. Nematodes were extracted after the experimental period and identified to genus or species level. Oil significantly reduced species abundance and richness. Oil also eliminated sensitive species and altered the abundance of dominant species thereby altering the free living nematode community structure. Addition of fertiliser increased richness and dominant species in oiled treatments. The effects of oil coating on leaves and internodes on growth of the three mangroves were investigated in field experiments for 48 weeks. Oiling of the leaves resulted in leaf abscission and decreased leaf production in all species. The effects of sediment oiling (at a dose of 5Lmˉ²) on the three species were also investigated in a field study for 53 weeks. In A. marina, oil caused adventitious roots to develop on the stem, about 10-15 cm above the soil surface after 38 weeks of treatment. In oiled treatments, plant mortality occurred after 53 weeks in all three species. The ability of B. gymnorrhiza and R. mucronata to exclude PAHs from sensitive root tissues probably accounted for the higher oil tolerance than A. marina. The capacity of the species to adapt to residual oil contamination by increasing root diameter (A. marina and B. gymnorrhiza), producing adventitious roots (A. marina), increasing root/shoot ratio (R. mucronata) and abscising oiled leaves (all species) probably contributed to oil tolerance

Commons in Design

The scarcity of resources, climate change, and the digitalization of everyday life are fuelling the economy of swapping, sharing, and lending—all of which are in some way linked to a culture of commoning. In this context, we understand commons as community-based processes that use, collectively manage, and organize generally accessible resources—referring to both goods and knowledge. Commons in Design explores the meaning and impact of commons—especially knowledge-based peer commons—and acts of commoning in design. It discusses networked, participatory, and open procedures based on the commons and commoning, testing models that negotiate the use of commons within design processes. In doing so, it critically engages with questions regarding designers’ positionings, everyday practices, self-understandings, ways of working, and approaches to education

The process of the new inter-organizational format of social franchising from a social network theory approach: Institutions, social entrepeneurship povile, innovation and the argument of embeddedness

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel UniversityThe inability of the public sector to satisfy social needs- like poverty alleviation, social inclusion of disadvantaged groups, unemployment, health and education - are redefining the relationship between the governments and their citizens by making the latter play an active role as the provider of the welfare state. Citizens through their entrepreneurial activity have been pulled to the third sector leading to the emergence of new organizational forms like social enterprises and social franchises. The main focus of this research study is the investigation of the new interorganizational format of social franchising which has received ‘scunt’ research attention up to now. The behaviour of actors and organizations in the social economy sector are influenced by the properties and dynamics of elements coming from the political, social, organizational and individual level. We have adopted a systems approach of social network theory. A grounded theory named Social Franchise Model (SoFraM) has been induced from an exploratory empirical mixed method study conducted at various stages and from different sources during a time frame of thirty months. Primary data were raised through six case studies in the UK and Greece, more than 143 interviews with social entrepreneurs and various stakeholders and three action research projects which were the subject of analytic induction supported by archival analysis of secondary data coming from governmental, European Commission, local authority and other sources. Our findings indicate that the formation, growth and success of social franchises is heavily shaped through: firstly, law, regulations, and incentives introduced by centralized or formal institutions- both supranational and national- as well as their driving logics; secondly, the relational and structural embeddedness of actors in networks and the social norms that subsequently emerge; thirdly, the characteristics of the individual social entrepreneurship profile; and finally elements of the social innovation model adopted. The properties of the system of informal or decentralised institutions of networks have been further explored through a pilot quantitative study on mainstream franchises in the UK and Greece. An online self-administered questionnaire has been created based on our conceptual framework of the Franchise Network Model (FNM) drawn from existing scales from literature. The findings indicate that relational and structural embeddedness of actors and organizations in networks determine choices of formation, partner selection, governance mode and the subsequent performance of franchise systems

2006-2007, University of Memphis bulletin

University of Memphis bulletin containing the graduate catalog for 2006-2007.https://digitalcommons.memphis.edu/speccoll-ua-pub-bulletins/1426/thumbnail.jp

2007-2008, University of Memphis bulletin

University of Memphis bulletin containing the graduate catalog for 2007-2008.https://digitalcommons.memphis.edu/speccoll-ua-pub-bulletins/1427/thumbnail.jp

NASA Tech Briefs, September 2007

Topics covered include; Rapid Fabrication of Carbide Matrix/Carbon Fiber Composites; Coating Thermoelectric Devices To Suppress Sublimation; Ultrahigh-Temperature Ceramics; Improved C/SiC Ceramic Composites Made Using PIP; Coating Carbon Fibers With Platinum; Two-Band, Low-Loss Microwave Window; MCM Polarimetric Radiometers for Planar Arrays; Aperture-Coupled Thin-Membrane L-Band Antenna; WGM-Based Photonic Local Oscillators and Modulators; Focal-Plane Arrays of Quantum-Dot Infrared Photodetectors; Laser Range and Bearing Finder With No Moving Parts; Microrectenna: A Terahertz Antenna and Rectifier on a Chip; Miniature L-Band Radar Transceiver; Robotic Vision-Based Localization in an Urban Environment; Programs for Testing an SSME-Monitoring System; Cathodoluminescent Source of Intense White Light; Displaying and Analyzing Antenna Radiation Patterns; Payload Operations Support Team Tools; Space-Shuttle Emulator Software; Soft Real-Time PID Control on a VME Computer; Analyzing Radio-Frequency Coverage for the ISS; Nanorod-Based Fast-Response Pressure-Sensitive Paints; Capacitors Would Help Protect Against Hypervelocity Impacts; Diaphragm Pump With Resonant Piezoelectric Drive; Improved Quick-Release Pin Mechanism; Designing Rolling-Element Bearings; Reverse-Tangent Injection in a Centrifugal Compressor; Inertial Measurements for Aero-assisted Navigation (IMAN); Analysis of Complex Valve and Feed Systems; Improved Path Planning Onboard the Mars Exploration Rovers; Robust, Flexible Motion Control for the Mars Explorer Rovers; Solar Sail Spaceflight Simulation; Fluorine-Based DRIE of Fused Silica; Mechanical Alloying for Making Thermoelectric Compounds; Process for High-Rate Fabrication of Alumina Nanotemplates; Electroform/Plasma-Spray Laminates for X-Ray Optics; An Automated Flying-Insect Detection System; Calligraphic Poling of Ferroelectric Material; Blackbody Cavity for Calibrations at 200 to 273 K; KML Super Overlay to WMS Translator; High-Performance Tiled WMS and KML Web Server; Modeling of Radiative Transfer in Protostellar Disks; Composite Pulse Tube; Photometric Calibration of Consumer Video Cameras; Criterion for Identifying Vortices in High- Pressure Flows; Amplified Thermionic Cooling Using Arrays of Nanowires; Delamination-Indicating Thermal Barrier Coatings; Preventing Raman Lasing in High-Q WGM Resonators; Procedures for Tuning a Multiresonator Photonic Filter; Robust Mapping of Incoherent Fiber-Optic Bundles; Extended-Range Ultrarefractive 1D Photonic Crystal Prisms; Rapid Analysis of Mass Distribution of Radiation Shielding; Modeling Magnetic Properties in EZTB; Deep Space Network Antenna Logic Controller; Modeling Carbon and Hydrocarbon Molecular Structures in EZTB; BigView Image Viewing on Tiled Displays; and Imaging Sensor Flight and Test Equipment Software

2001-2003, University of Memphis bulletin

University of Memphis bulletin containing the graduate catalog for 2001-2003.https://digitalcommons.memphis.edu/speccoll-ua-pub-bulletins/1423/thumbnail.jp

Organizing the American domestic interior : 1978-2010

Over the past thirty years, organization has become one of the most popular ways to spend time and money on the home in the U.S. In part, this popularity and its attendant fixation on simplicity and stillness is a reaction to historical circumstances of the late twentieth century, in which consumption and time seem to have “sped up” as a result of the postindustrial economy. Situating home organization within the fields of American Studies, Design History, and Material Culture studies, this dissertation examines the contemporary preoccupation with organizing the domestic interior through five case studies: reality television shows about messy homes, the retail vendor The Container Store, Real Simple magazine, self-help books on de-cluttering, and interviews with professional organizers. Although its rhetoric and aesthetics seem to mimic the principles of design modernism, home organization is highly postmodern in its adoption of neoliberal values of self-improvement and its participation in an aestheticized landscape of consumer culture. Each case study in this dissertation exposes a number of tensions at the heart of the trend: home organization is a lucrative industry that relies on anxiety around overconsumption to sell products, often depending on corporate branding techniques that stress organization as an ongoing “lifestyle” of consumption; acknowledging gender inequity in domestic responsibility, home organization advice texts show women how to speed up, rather than delegate, housework, ultimately creating more work for women; de-cluttering manuals ask individuals to detach their sense of self-identity from their belongings, yet use the same principles to explain how editing objects results in the expression of one’s “true” self. Placing the discourse around clutter and order in the home within historical and cultural contexts, these case studies offer valuable insight into gender, middle-class culture, and the domestic interior at the turn of the twenty-first century.American Studie

The assessment of undergraduate final year projects : a study of academic professional judgment

Bibliography: leaves 213-218.The premise of this study is that the assessment of student performance is an interpretive process. This raises a fundamental validity question: on what basis do academic communities evaluate the soundness of their interpretations? The central problem which this study explores is how academic assessors validate their interpretations of student performance on complex tasks. I explore this problem by focusing specifically on the assessment of final year undergraduate projects through two case studies of disciplinary communities of practice, one in the Humanities faculty and the other in the Engineering faculty of a South African university. Drawing on Bourdieu's theory of social practice on the one hand, and the methods of critical discourse analysis and ethnography on the other, I construct a theory and method of inquiry which illumines aspects of assessment as an interpretive process, aspects which have been obscured by traditional approaches to assessment. This analysis privileges the context of assessment, the inevitability of difference in assessment interpretations and the equally inevitable effects of power. My methodological approach identifies four elements which constitute social practice- social structure, conjuncture. event and text. These constitutive elements operationalize into a series of analytical stages which expose different aspects of social practice. My approach is consistent with Fairclough's method of critical discourse analysis, although I also include ethnographic methods