Quality Issues in Machine Learning Software Systems

Context: An increasing demand is observed in various domains to employ Machine Learning (ML) for solving complex problems. ML models are implemented as software components and deployed in Machine Learning Software Systems (MLSSs). Problem: There is a strong need for ensuring the serving quality of MLSSs. False or poor decisions of such systems can lead to malfunction of other systems, significant financial losses, or even threats to human life. The quality assurance of MLSSs is considered a challenging task and currently is a hot research topic. Objective: This paper aims to investigate the characteristics of real quality issues in MLSSs from the viewpoint of practitioners. This empirical study aims to identify a catalog of quality issues in MLSSs. Method: We conduct a set of interviews with practitioners/experts, to gather insights about their experience and practices when dealing with quality issues. We validate the identified quality issues via a survey with ML practitioners. Results: Based on the content of 37 interviews, we identified 18 recurring quality issues and 24 strategies to mitigate them. For each identified issue, we describe the causes and consequences according to the practitioners' experience. Conclusion: We believe the catalog of issues developed in this study will allow the community to develop efficient quality assurance tools for ML models and MLSSs. A replication package of our study is available on our public GitHub repository

Studying Software Engineering Patterns for Designing Machine Learning Systems

Machine-learning (ML) techniques have become popular in the recent years. ML techniques rely on mathematics and on software engineering. Researchers and practitioners studying best practices for designing ML application systems and software to address the software complexity and quality of ML techniques. Such design practices are often formalized as architecture patterns and design patterns by encapsulating reusable solutions to commonly occurring problems within given contexts. However, to the best of our knowledge, there has been no work collecting, classifying, and discussing these software-engineering (SE) design patterns for ML techniques systematically. Thus, we set out to collect good/bad SE design patterns for ML techniques to provide developers with a comprehensive and ordered classification of such patterns. We report here preliminary results of a systematic-literature review (SLR) of good/bad design patterns for ML