9,706 research outputs found
Dimensions of Organisational Culture in Quantity Surveying Firms in Nigeria
The functionalist paradigm of organisational culture (OC) views culture as a variable subject to conscious manipulation and control in order to solve organisational challenges. Therefore, this paper provides information on how OC is a solution to the challenges in Quantity Surveying firms (QSFs). This was achieved by eliciting the dimensions of OC in forty two QSFs in Lagos, Nigeria, which are the business, people and external environment dimensions. The paper concludes that OC is a relevant solution to the identity and management related challenges in QSFs. Specifically, the paper informs on the implications of business and people dimensions of OC as a solution to the identity challenges, as well as on the implication of the external environment dimension of OC to the management challenges. Based on the findings, practical implications and recommendations were directed at the management and employees QSs in QSFs and Quantity Surveying researchers
INTEGRATION OF INFORMATION SYSTEMS TECHNOLOGIES TO SUPPORT CONSULTATION IN AN INFORMATION CENTER
This paper presents an approach for integrating different types of information systems technologies to support the functions of an Information Center (IC). A knowledge based system, Information Center Expert/Help Service (ICE/H), has been developed to provide support for the help services of an IC. A general process model to represent the consultation process in an IC is described. Based on this model, an architecture to support the consultation process has been developed. The architecture depicts the use of a knowledge management system, a data management system and a communication (E-mail) system to emulate the consultation process. The ICE/H system has been implemented using this architecture to support an IC with 5000 users
The affective roots of resource heterogeneity: How founders' emotion regulation helps create social resources in startups
Where do firms' heterogeneous resources come from? Our qualitative, inductive study of nascent firms over seven years revealed that founders' differential use of emotion regula-tion behaviors can explain differential creation of social resources at the firm level. We found that founders' emotion regulation behaviors cluster around three themes: (1) the founder's temporal perspective (short-term versus long-term); (2) the nature of founder benefits (economic versus emotional rewards); and (3) the target of founder attention (self versus others). We theorize that founders' emotion regulation behaviors according to these themes influence the incentives of founders and stakeholders and thereby enable the creation of valuable and difficult-to-imitate social resources for their ventures. Social re-sources include discretionary support provided by founders and stakeholders, as well as founder persistence and stakeholder willingness-to-help. Our study contributes to the strategy literature by showing empirically the link between specific emotion regulation behaviors and the emergence of resource heterogeneity at the firm level. It specifically contributes to resource-based theory by separating the theory's main assumptions and outcomes, reducing concerns about potential tautology.Resource heterogeneity; resource-based view; emotion regulation; entrepreneurship;
Design and Evaluation of a Smart-Glasses-based Service Support System
The character of IT transformed from an attached commodity to the center of new products and services. Especially in technical customer services, new technologies such as smart glasses offer great opportunities to overcome current challenges. Due to the complexity of service systems engineering, guidance on how to design smart glasses-based service support systems is necessary. To overcome this complexity and fill the research gap of design knowledge, we (1) analyze the domain in a multi-method approach eliciting meta-requirements, (2) propose design principles, and (3) instantiate them in a prototype. We follow a design science research approach combing the buildphase with four evaluation cycles obtaining focus groups twice, demonstration with prototype and, based on that, a survey with 105 experts from the agricultural sector. We address real-world problems of information provisioning at the point of service and, thereby, contribute to the methodological knowledge base of IS Design and Service Systems Engineering
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