Does A Loss of Social Credibility Impact Robot Safety?

This position paper discusses the safety-related functions performed by assistive robots and explores the relationship between trust and effective safety risk mitigation. We identify a measure of the robot’s social effectiveness, termed social credibility, and present a discussion of how social credibility may be gained and lost. This paper’s contribution is the identification of a link between social credibility and safety-related performance. Accordingly, we draw on analyses of existing systems to demonstrate how an assistive robot’s safety-critical functionality can be impaired by a loss of social credibility. In addition, we present a discussion of some of the consequences of prioritising either safety-related functionality or social engagement. We propose the identification of a mixed-criticality scheduling algorithm in order to maximise both safety-related performance and social engagement

Aerial Flight Paths for Communication

This body of work presents an iterative process of refinement to understand naive perception of communication using the motion of an unmanned aerial vehicle (UAV). This includes what people believe the UAV is trying to communicate, and how they expect to respond through physical action or emotional response. Previous work in this area sought to communicate without clear definitions of the states attempting to be conveyed. In an attempt to present more concrete states and better understand specific motion perception, this work goes through multiple iterations of state elicitation and label assignment. The lessons learned in this work will be applicable broadly to those interested in defining flight paths, and within the human-robot interaction community as a whole, as it provides a base for those seeking to communicate using non-anthropomorphic robots. We found that the Negative Attitudes towards Robots Scale (NARS) can be an indicator of how a person is likely to react to a UAV, the emotional content they are likely to perceive from a message being conveyed, and it is an indicator for the personality characteristics they are likely to project upon the UAV. We also see that people commonly associate motions from other non-verbal communication situations onto UAVs. Flight specific recommendations are to use a dynamic retreating motion from a person to encourage following, use a perpendicular motion to their field of view for blocking, simple descending motion for landing, and to use either no motion or large altitude changes to encourage watching. Overall, this research explores the communication from the UAV to the bystander through its motion, to see how people respond physically and emotionally. Adviser: Brittany A. Dunca

Pulling Back the Curtain on the Wizards of Oz

The Wizard of Oz method is an increasingly common practice in HCI and CSCW studies as part of iterative design processes for interactive systems. Instead of designing a fully-fledged system, the ‘technical work’ of key system components is completed by human operators yet presented to study participants as if computed by a machine. However, little is known about how Wizard of Oz studies are interactionally and collaboratively achieved in situ by researchers and participants. By adopting an ethnomethodological perspective, we analyse our use of the method in studies with a voice-controlled vacuum robot and two researchers present. We present data that reveals how such studies are organised and presented to participants and unpack the coordinated orchestration work that unfolds ‘behind the scenes’ to complete the study. We examine how the researchers attend to participant requests and technical breakdowns, and discuss the performative, collaborative, and methodological nature of their work. We conclude by offering insights from our application of the approach to others in the HCI and CSCW communities for using the method

Artificial Intelligence: Robots, Avatars, and the Demise of the Human Mediator

Published in cooperation with the American Bar Association Section of Dispute Resolutio