Die Konstituierung von Interkulturalität in der deutsch-schwedischen Wirtschaftskommunikation

This article is a contribution to the investigation of intercultural communication. On the basis of a concrete corpus of German-Swedish business communication, it looks into the question of the manifestation of cultural self- and other-ascription in natural data. The article shows which verbal means interactants use to present cultural knowledge, anticipate different cultural knowledge and orient themselves to an intercultural participation that is implicitly or explicitly apparent. This article also shows what the participants consider to be culture resp. cultural in this professional setting and how the constitution of interculturality is used functionally. At the same time, the article can be read as a plea for an endogenous investigation of intercultural communication

Das TSPP-Modell : eine Blaupause für die Coaching-Prozessforschung

Abstract State of the art: Coaching accompanies change in clients. These change processes cannot be observed; what can be observed are coaching processes, i. e. the interaction between coach and client. In a coaching process, coaches intervene both in response to clients’ reactions and in response to their own theory and action logic. This can be subsumed under “appropriate responsiveness” in Stiles, Honos-Webb and Surko (1998) sense. Existing coaching process research focusses either on intensity and frequency of one or more phenomena (in the context of theory-based psychological research tradition) or focusses descriptively on the sequentiality of the coaching conversation (in the context of linguistic research tradition). Goal: The goal of our contribution is to build a first bridge between normative-theoretical (psychological) and descriptive-phenomenological (linguistic) approaches in coaching research. To this end, we develop a model that functions as a blue print for the analysis of coaching processes. With the help of this model, questions addressing “what”, “how” and “how often” can be related to the coaching process and thus to “when” and “where along the process”. Method: The conceptualization of the model relies on analyzing, merging and expanding existing models on change and interaction. Findings: The Turn-Sequence-Phase-Process Model (TSPP-Model) focuses concurrently on the level of turns, sequences and phases as components of coaching processes. This allows for structuring process research in its time course