Dynamic Schema Graph Fusion Network for Multi-Domain Dialogue State Tracking

Dialogue State Tracking (DST) aims to keep track of users’ intentions during the course of a conversation. In DST, modelling the relations among domains and slots is still an under-studied problem. Existing approaches that have considered such relations generally fall short in: (1) fusing prior slot-domain membership relations and dialogue-aware dynamic slot relations explicitly, and (2) generalizing to unseen domains. To address these issues, we propose a novel Dynamic Schema Graph Fusion Network (DSGFNet), which generates a dynamic schema graph to explicitly fuse the prior slot-domain membership relations and dialogue-aware dynamic slot relations. It also uses the schemata to facilitate knowledge transfer to new domains. DSGFNet consists of a dialogue utterance encoder, a schema graph encoder, a dialogue-aware schema graph evolving network, and a schema graph enhanced dialogue state decoder. Empirical results on benchmark datasets (i.e., SGD, MultiWOZ2.1, and MultiWOZ2.2), show that DSGFNet outperforms existing methods

Modeling ASR Ambiguity for Dialogue State Tracking Using Word Confusion Networks

Spoken dialogue systems typically use a list of top-N ASR hypotheses for inferring the semantic meaning and tracking the state of the dialogue. However ASR graphs, such as confusion networks (confnets), provide a compact representation of a richer hypothesis space than a top-N ASR list. In this paper, we study the benefits of using confusion networks with a state-of-the-art neural dialogue state tracker (DST). We encode the 2-dimensional confnet into a 1-dimensional sequence of embeddings using an attentional confusion network encoder which can be used with any DST system. Our confnet encoder is plugged into the state-of-the-art 'Global-locally Self-Attentive Dialogue State Tacker' (GLAD) model for DST and obtains significant improvements in both accuracy and inference time compared to using top-N ASR hypotheses.Comment: Accepted at Interspeech-202

Spectral decomposition method of dialog state tracking via collective matrix factorization

The task of dialog management is commonly decomposed into two sequential subtasks: dialog state tracking and dialog policy learning. In an end-to-end dialog system, the aim of dialog state tracking is to accurately estimate the true dialog state from noisy observations produced by the speech recognition and the natural language understanding modules. The state tracking task is primarily meant to support a dialog policy. From a probabilistic perspective, this is achieved by maintaining a posterior distribution over hidden dialog states composed of a set of context dependent variables. Once a dialog policy is learned, it strives to select an optimal dialog act given the estimated dialog state and a defined reward function. This paper introduces a novel method of dialog state tracking based on a bilinear algebric decomposition model that provides an efficient inference schema through collective matrix factorization. We evaluate the proposed approach on the second Dialog State Tracking Challenge (DSTC-2) dataset and we show that the proposed tracker gives encouraging results compared to the state-of-the-art trackers that participated in this standard benchmark. Finally, we show that the prediction schema is computationally efficient in comparison to the previous approaches

MetaASSIST: Robust Dialogue State Tracking with Meta Learning

Existing dialogue datasets contain lots of noise in their state annotations. Such noise can hurt model training and ultimately lead to poor generalization performance. A general framework named ASSIST has recently been proposed to train robust dialogue state tracking (DST) models. It introduces an auxiliary model to generate pseudo labels for the noisy training set. These pseudo labels are combined with vanilla labels by a common fixed weighting parameter to train the primary DST model. Notwithstanding the improvements of ASSIST on DST, tuning the weighting parameter is challenging. Moreover, a single parameter shared by all slots and all instances may be suboptimal. To overcome these limitations, we propose a meta learning-based framework MetaASSIST to adaptively learn the weighting parameter. Specifically, we propose three schemes with varying degrees of flexibility, ranging from slot-wise to both slot-wise and instance-wise, to convert the weighting parameter into learnable functions. These functions are trained in a meta-learning manner by taking the validation set as meta data. Experimental results demonstrate that all three schemes can achieve competitive performance. Most impressively, we achieve a state-of-the-art joint goal accuracy of 80.10% on MultiWOZ 2.4