Generational Differences in Use of Social Media in Today’s Workplace

This study examined the use of social media at work. Undergraduate students and professors were surveyed to try to find a generational relationship between the younger generation’s view of using sites such as Facebook while working and how some participants from an older generation perceived it. We also examined the effects of Facebook outside of work and whether or not postings made there could jeopardize a position at work. The results from our survey and research conclude that social media is an increasing problem because it serves as a distraction and predict that with increasing individual use of social media it will become more of a problem at work if it is not properly managed by the employer

Self-Control in Cyberspace: Applying Dual Systems Theory to a Review of Digital Self-Control Tools

Many people struggle to control their use of digital devices. However, our understanding of the design mechanisms that support user self-control remains limited. In this paper, we make two contributions to HCI research in this space: first, we analyse 367 apps and browser extensions from the Google Play, Chrome Web, and Apple App stores to identify common core design features and intervention strategies afforded by current tools for digital self-control. Second, we adapt and apply an integrative dual systems model of self-regulation as a framework for organising and evaluating the design features found. Our analysis aims to help the design of better tools in two ways: (i) by identifying how, through a well-established model of self-regulation, current tools overlap and differ in how they support self-control; and (ii) by using the model to reveal underexplored cognitive mechanisms that could aid the design of new tools.Comment: 11.5 pages (excl. references), 6 figures, 1 tabl

The cost of workplace distractions to labor productivity; personal use of social media and hand-held devices during working hours

Some workers may already have their own time management and self management systems that favor spending more of their paid hours working for the organization that has engaged them. However, some workers are more prone to and susceptible to social media distractions during the working hours and may not contribute as much as they could. The loss of productive hours to distractions away from the work they are being paid for, does impact on the quality of output, and the workers performance which constitutes to losses of productive work hours. This paper reviews literature on the implications of non work-related social media and personal handheld device use during paid working hours in the workplace. The focus is on economies that are benefiting from the increase in accessibility to cheaper technology without effective corresponding labor market monitoring tools

Interruptions at Work from the Point of View of IT Professionals

It is a major challenge nowadays to recruit and retain young professionals, especially IT professionals in Europe. Interior designers do their bests to create an office space that is more attractive for the young talents than the competitor’s workspace. Modern workstyle is based on communication and collaboration and therefore modern office spaces are designed to support continuous communication and teamwork. In this research, we raise the question how IT professionals fit in this workstyle. The focus of this research is on how IT professionals feel about the different types of communication channels, which are those they identify as hindering factors, and how much their opinion differs from other professionals. During the research, we collected information from questionnaires asking about work environment, communication channels used in the workplace, individual communication preferences, and factors considered as disruptions. The questionnaire was completed by 191 Hungarian office workers from which 63 respondents were IT professionals. The most important result of the research shows that while IT professionals consider personal inquiries useful, many of them are dissatisfied with organized meetings. This research also outlines that IT professionals have an outstanding ability to block out office noise and to focus on work. With the conclusions we make suggestions to the organizations how to improve the communicational environment in order to support work efficiency

Does It Work for Me? Supporting Self-Experimentation of Simple Health Behavior Interventions

abstract: Many individual-level behavioral interventions improve health and well-being. However, most interventions exhibit considerable heterogeneity in response. Put differently, what might be effective on average might not be effective for specific individuals. From an individual’s perspective, many healthy behaviors exist that seem to have a positive impact. However, few existing tools support people in identifying interventions that work for them, personally. One approach to support such personalization is via self-experimentation using single-case designs. ‘Hack Your Health’ is a tool that guides individuals through an 18-day self-experiment to test if an intervention they choose (e.g., meditation, gratitude journaling) improves their own psychological well-being (e.g., stress, happiness), whether it fits in their routine, and whether they enjoy it. The purpose of this work was to conduct a formative evaluation of Hack Your Health to examine user burden, adherence, and to evaluate its usefulness in supporting decision-making about a health intervention. A mixed-methods approach was used, and two versions of the tool were tested via two waves of participants (Wave 1, N=20; Wave 2, N=8). Participants completed their self-experiments and provided feedback via follow-up surveys (n=26) and interviews (n=20). Findings indicated that the tool had high usability and low burden overall. Average survey completion rate was 91%, and compliance to protocol was 72%. Overall, participants found the experience useful to test if their chosen intervention helped them. However, there were discrepancies between participants’ intuition about intervention effect and results from analyses. Participants often relied on intuition/lived experience over results for decision-making. This suggested that the usefulness of Hack Your Health in its current form might be through the structure, accountability, and means for self-reflection it provided rather than the specific experimental design/results. Additionally, situations where performing interventions within a rigorous/restrictive experimental set-up may not be appropriate (e.g., when goal is to assess intervention enjoyment) were uncovered. Plausible design implications include: longer experimental and phase durations, accounting for non-compliance, missingness, and proximal/acute effects, and exploring strategies to complement quantitative data with participants’ lived experiences with interventions to effectively support decision-making. Future work should explore ways to balance scientific rigor with participants’ needs for such decision-making.Dissertation/ThesisDoctoral Dissertation Exercise and Nutritional Sciences 201

Using Logs Data to Identify When Software Engineers Experience Flow or Focused Work

Beyond self-report data, we lack reliable and non-intrusive methods for identifying flow. However, taking a step back and acknowledging that flow occurs during periods of focus gives us the opportunity to make progress towards measuring flow by isolating focused work. Here, we take a mixed-methods approach to design a logs-based metric that leverages machine learning and a comprehensive collection of logs data to identify periods of related actions (indicating focus), and validate this metric against self-reported time in focus or flow using diary data and quarterly survey data. Our results indicate that we can determine when software engineers at a large technology company experience focused work which includes instances of flow. This metric speaks to engineering work, but can be leveraged in other domains to non-disruptively measure when people experience focus. Future research can build upon this work to identify signals associated with other facets of flow

On being human: how behavioural science can help virtual working

By the time the pandemic is over, firms can have laid the groundwork for an engaged and connected workforce, write Teresa Almeida and Grace Lorda

Design and evaluation of a conversational agent to support focused knowledge work

The rise of social networks and the increase of notifications we receive on our phones has had a negative impact on the way people work. Distractions have become a more serious problem on such times when productivity is the center of attention of many project managers. This project has analyzed this issue, and proposed a modern and flexible solution based on a conversational agent. It has implemented and evaluated a mobile application designed to support focused work, obtaining results that suggest the validation and effectiveness of a work assistant to increase productivity and well-being

The Government Open Concept Office: A Study of Physical Design on Public Sector Office Communication

Open concept designs have become common in private office environments, but they are a recent adoption in the public sector. Despite an overwhelming number of studies refuting the designs effectiveness, the Government of Canada is adopting this approach for public servants with the implementation of its "Workplace 2.0" initiative. Through the use of semi-structured interviews and surveys with public servants who now occupy a Workplace 2.0 office, the aim of this study is to determine whether a change in the built environment of a public service office space has affected how employees communicate at work. This thesis found that open concept offices do not inherently lead to increased productivity or correspond to desired changes in office structure and communication practices. Instead, these designs may help sustain the pre-existing bureaucratic environment, while ostensibly trying to eradicate it with the production of new office spaces