Information Outlook, September 2004

Volume 8, Issue 9https://scholarworks.sjsu.edu/sla_io_2004/1008/thumbnail.jp

Information Outlook, September 2004

Volume 8, Issue 9https://scholarworks.sjsu.edu/sla_io_2004/1008/thumbnail.jp

A Work in Progress: Philadelphia's 311 System After One Year

Evaluates the first year of the city's municipal information and service-request system's implementation, including costs, call volume, types of requests, and user satisfaction. Points out areas for improvement and constraints due to the budget crisis

Advancing Communities of Learning: A Collaborative Project between Local Universities, Funding Agencies, and Nonprofits to Develop a Subsidized Senior-Transportation Plan

The growing population of seniors in the United States poses both interesting and challenging transportation policy issues that demand research on alternatives to current transportation systems. This study was motivated by a local foundation’s interest in senior quality-of-life issues in the communities served. The aim of this study was to assess senior transportation needs and systems as a means to move policy makers and funders closer to providing high-quality senior transportation services. The localized nature of senior transportation needs is best examined as a case study. In this article, one mid-sized Indiana community is examined using focus group interviews and individual surveys of senior citizens. In addition, a survey of the literature on senior-transportation models provided critical information relevant to formulating best-practice recommendations for community-level senior-transportation systems. To design effective senior-transportation systems, five critical factors are evaluated. Finally, the article presents a case study highlighting the importance of multisector collaboration in addressing the challenges and opportunities associated with critical senior-transportation issues in upcoming decades

Information Outlook, April 2000

Volume 4, Issue 4https://scholarworks.sjsu.edu/sla_io_2000/1003/thumbnail.jp