Queuing analysis and optimization of public vehicle transport stations: A case of South West Ethiopia region vehicle stations

Modern urban environments present a dynamically growing field where, notwithstanding shared goals, several mutually conflicting interests frequently collide. However, it has a big impact on the city's socioeconomic standing, waiting lines and queues are common occurrences. This results in extremely long lines for vehicles and people on incongruous routes, service coagulation, customer murmuring, unhappiness, complaints, and looking for other options, sometimes illegally. The root cause is corruption, which leads to traffic jams, stops and packs vehicles beyond their safe carrying capacity, and violates passengers' human rights and freedoms. This study focused on optimizing the time passengers had to wait in public vehicle stations. This applied research employed both data-gathering sources and mixed approaches. Then, 166 samples of key informants of transport stations were taken using the Slovin sampling formula. The time vehicles, including the drivers and auxiliary drivers ‘Weyala', had to wait was also studied. To maximize the service level at vehicle stations, a queuing model was subsequently devised ‘Menaharya’. Time, cost, and quality encompass performance, scope, and suitability for the intended purposes. The study also focused on determining the minimal response time required for passengers and vehicles queuing to reach their ultimate destinations within the transportation stations in Tepi, Mizan, and Bonga. A new bus station system was modeled and simulated by Arena simulation software in the chosen study area. 84% improvement on cost reduced by 56.25%, time 4 hours to 1.5 hours, quality, safety and designed load performance calculations employed. Stakeholders are asked to implement the model and monitor the results obtained

Current trends on ICT technologies for enterprise information s²ystems

The proposed paper discusses the current trends on ICT technologies for Enterprise Information Systems. The paper starts by defining four big challenges of the next generation of information systems: (1) Data Value Chain Management; (2) Context Awareness; (3) Interaction and Visualization; and (4) Human Learning. The major contributions towards the next generation of information systems are elaborated based on the work and experience of the authors and their teams. This includes: (1) Ontology based solutions for semantic interoperability; (2) Context aware infrastructures; (3) Product Avatar based interactions; and (4) Human learning. Finally the current state of research is discussed highlighting the impact of these solutions on the economic and social landscape

Exploring congestion impact beyond the bulk cargo terminal gate

Bulk cargo terminal congestion management, approaches have tended to bealmost exclusively focused on the sea side of bulk terminals. To-date there hasbeen very limited work on land-side approaches to mitigate congestion in bulkterminals. This research aims to address these gaps by considering the effectivenessof multiple congestion management methods across a range of throughputscenarios. This paper develops a discrete event simulation model based on datacollected from an Australian bulk wood chip export maritime terminal and analysesthe effect of infrastructure and process improvements on gate congestionand hinterland logistics chains. The improvements include: variations of terminalconfigurations, a terminal appointment system and gate automation technology.This paper argues that traditional efficiency and utilization measures fail to capturethe impact of these alternatives over the whole hinterland logistics chain.Results indicate that the gate automation technology and the introduction ofan appointment system can reduce average turnaround times by approximately20%. Interestingly additional unloading capacity has a relatively small influence(<10%) on the average turnaround time under the initial truck arrival frequency.Significantly, findings highlight how the range of alternatives that improve efficiencyand utilization can be impaired when organizations do not plan andnegotiate impacts with other terminal users along the hinterland logistics chain.The impact of these alternatives needs to be evaluated in the broader hinterlandperspective to enhance stakeholder ’buy-in’ and resilience over time of solutionsimplemented

Dynamics in Logistics

This open access book highlights the interdisciplinary aspects of logistics research. Featuring empirical, methodological, and practice-oriented articles, it addresses the modelling, planning, optimization and control of processes. Chiefly focusing on supply chains, logistics networks, production systems, and systems and facilities for material flows, the respective contributions combine research on classical supply chain management, digitalized business processes, production engineering, electrical engineering, computer science and mathematical optimization. To celebrate 25 years of interdisciplinary and collaborative research conducted at the Bremen Research Cluster for Dynamics in Logistics (LogDynamics), in this book hand-picked experts currently or formerly affiliated with the Cluster provide retrospectives, present cutting-edge research, and outline future research directions

Dynamics in Logistics

This open access book highlights the interdisciplinary aspects of logistics research. Featuring empirical, methodological, and practice-oriented articles, it addresses the modelling, planning, optimization and control of processes. Chiefly focusing on supply chains, logistics networks, production systems, and systems and facilities for material flows, the respective contributions combine research on classical supply chain management, digitalized business processes, production engineering, electrical engineering, computer science and mathematical optimization. To celebrate 25 years of interdisciplinary and collaborative research conducted at the Bremen Research Cluster for Dynamics in Logistics (LogDynamics), in this book hand-picked experts currently or formerly affiliated with the Cluster provide retrospectives, present cutting-edge research, and outline future research directions

The Impact of Relational Governance on Performance Improvement in Export Manufacturing Firms

Purpose: This paper seeks to identify the factors affecting social performance improvements in the Pakistan export manufacturing firms and investigate inter-relationships existing among them. Design/methodology/approach: This study used a cross-sectional survey; data were collected using self-administered survey questionnaire. Using data collected from 239 small- and medium-sized direct exporters manufacturing firms in Pakistan. We used structural equation modelling (SEM) approach to test structural model, and mediation analysis was conducted with regression analysis. Findings: The results support that meta-cognitive dimensions of cultural intelligence effect on social performance improvements, while the social performance improvement significant associated with innovation performance improvements. We suggest that cultural intelligence is a key to maintaining a relationship through development better cultural understanding and creating harmony among suppliers and buyers through minimizing the differences and disputes, requires developing social cohesion. Our results reveal that exporting firms need to adapt, reconfigure cultural knowledge and integrate resources into the operations to build learning capability, in turn, they can improve social performance and achieve superior innovation performance. Practical implications: Through the application of cultural intelligence capability, a firm could increase its ability to sense cultural differences, seize and adapt globally scattered cultural practices on social issues and allows for the development of unique knowledge resources and capabilities, impact on firm social performance and innovation performance improvements. Originality/value: The study conducted in Pakistan cultural context, which can be extended to other Asian countries. We argue that in a globalising world it is pertinent for exporting firms to have a better understanding of the various facets of cultural when dealing with inter-organisational relationships.Peer Reviewe

Understanding service modularity - antecedents, processes, and operationalization

The concept of service modularity has emerged as a promising solution to achieve a sound balance between growing customer requirements for individualization and a companya s necessity to standardize services for cost efficiency reasons. Although service modularity has been on the academic agenda for some time, not many examples of modularized service portfolios can be identified. Therefore, this dissertation aims to examine service modularity in the context of professional services by connecting the decisions made before, during, and after service modularization with a specific focus on the effect on the sales process. The enhanced understanding of the concept is expected to uncover new research gaps in service modularity, as well as promote its application in the context of professional services. Apart from its theoretical contribution, this dissertation will provide practitioners with an improved understanding with respect to what it means to offer a modular service portfolio, what needs to be done for the transformation, as well as what to expect from its completion

Supply chain risk management practice in Malaysian automotive industry

Organizations are experiencing increasing supply chain risks especially due to new business trends such as globalization and offshoring. For that reason, supply chain risk management is required to manage those risks effectively. Although there is a voluminous academic research on descriptive and conceptual model of supply chain risk management, evidences which describe the implementation of supply chain risk management in industry are limited. Therefore, the purpose of this research is to explore the implementation of supply chain risk management among Malaysian small and medium automotive companies. This study also explores the enablers to supply chain risk management implementation and barriers that impede this practice. Case study method was employed at three companies which were selected through purposeful sampling. By using thematic analysis, the data was analyzed and interpreted. The research results indicated that all three companies were heading towards more formal supply chain risk management implementation. Although the companies managed the supply chain risks based on TS16949 standard and company formal procedures, the tools used in the supply chain risk management, risk communication, training and risk responsibility were yet to be completely formalized. Pressure from customers and top management emerged as the primary enablers to such implementation. This study also revealed that barriers rooted from companies internal such as the lack of knowledge impeded the case companies from advancing their supply chain risk management implementation. The findings of this study offer a description of supply chain risk management implementation for organizations

Selbststeuernde Disposition im Umlaufmanagement von Verleihartikeln

Being successful in global markets is a challenging task. Individual customer requirements induce a change from a seller-oriented towards a customer- oriented market. Further, technical advances lead to an adaption of production and logistic processes in individual companies and global networks. Therefore, the required methods are subject to manifold research projects. At this, the efforts reach from the development of new paradigms for the handling of complex and dynamic processes over the integration of modern information and communication technologies up to concepts for the implementation of production and logistic systems. Yet, the majority of methods show a good performance in academic scenarios, but lack an evaluation in practice. The presented work considers autonomous control in event logistics. At this, the application of methods from this field in a practice-oriented scenario is from central interest