Understanding user experience of mobile video: Framework, measurement, and optimization

Since users have become the focus of product/service design in last decade, the term User eXperience (UX) has been frequently used in the field of Human-Computer-Interaction (HCI). Research on UX facilitates a better understanding of the various aspects of the user’s interaction with the product or service. Mobile video, as a new and promising service and research field, has attracted great attention. Due to the significance of UX in the success of mobile video (Jordan, 2002), many researchers have centered on this area, examining users’ expectations, motivations, requirements, and usage context. As a result, many influencing factors have been explored (Buchinger, Kriglstein, Brandt & Hlavacs, 2011; Buchinger, Kriglstein & Hlavacs, 2009). However, a general framework for specific mobile video service is lacking for structuring such a great number of factors. To measure user experience of multimedia services such as mobile video, quality of experience (QoE) has recently become a prominent concept. In contrast to the traditionally used concept quality of service (QoS), QoE not only involves objectively measuring the delivered service but also takes into account user’s needs and desires when using the service, emphasizing the user’s overall acceptability on the service. Many QoE metrics are able to estimate the user perceived quality or acceptability of mobile video, but may be not enough accurate for the overall UX prediction due to the complexity of UX. Only a few frameworks of QoE have addressed more aspects of UX for mobile multimedia applications but need be transformed into practical measures. The challenge of optimizing UX remains adaptations to the resource constrains (e.g., network conditions, mobile device capabilities, and heterogeneous usage contexts) as well as meeting complicated user requirements (e.g., usage purposes and personal preferences). In this chapter, we investigate the existing important UX frameworks, compare their similarities and discuss some important features that fit in the mobile video service. Based on the previous research, we propose a simple UX framework for mobile video application by mapping a variety of influencing factors of UX upon a typical mobile video delivery system. Each component and its factors are explored with comprehensive literature reviews. The proposed framework may benefit in user-centred design of mobile video through taking a complete consideration of UX influences and in improvement of mobile videoservice quality by adjusting the values of certain factors to produce a positive user experience. It may also facilitate relative research in the way of locating important issues to study, clarifying research scopes, and setting up proper study procedures. We then review a great deal of research on UX measurement, including QoE metrics and QoE frameworks of mobile multimedia. Finally, we discuss how to achieve an optimal quality of user experience by focusing on the issues of various aspects of UX of mobile video. In the conclusion, we suggest some open issues for future study

Foveated Video Streaming for Cloud Gaming

Video gaming is generally a computationally intensive application and to provide a pleasant user experience specialized hardware like Graphic Processing Units may be required. Computational resources and power consumption are constraints which limit visually complex gaming on, for example, laptops, tablets and smart phones. Cloud gaming may be a possible approach towards providing a pleasant gaming experience on thin clients which have limited computational and energy resources. In a cloud gaming architecture, the game-play video is rendered and encoded in the cloud and streamed to a client where it is displayed. User inputs are captured at the client and streamed back to the server, where they are relayed to the game. High quality of experience requires the streamed video to be of high visual quality which translates to substantial downstream bandwidth requirements. The visual perception of the human eye is non-uniform, being maximum along the optical axis of the eye and dropping off rapidly away from it. This phenomenon, called foveation, makes the practice of encoding all areas of a video frame with the same resolution wasteful. In this thesis, foveated video streaming from a cloud gaming server to a cloud gaming client is investigated. A prototype cloud gaming system with foveated video streaming is implemented. The cloud gaming server of the prototype is configured to encode gameplay video in a foveated fashion based on gaze location data provided by the cloud gaming client. The effect of foveated encoding on the output bitrate of the streamed video is investigated. Measurements are performed using games from various genres and with different player points of view to explore changes in video bitrate with different parameters of foveation. Latencies involved in foveated video streaming for cloud gaming, including latency of the eye tracker used in the thesis, are also briefly discussed

Congestion Control for Streaming Media

The Internet has assumed the role of the underlying communication network for applications such as file transfer, electronic mail, Web browsing and multimedia streaming. Multimedia streaming, in particular, is growing with the growth in power and connectivity of today\u27s computers. These Internet applications have a variety of network service requirements and traffic characteristics, which presents new challenges to the single best-effort service of today\u27s Internet. TCP, the de facto Internet transport protocol, has been successful in satisfying the needs of traditional Internet applications, but fails to satisfy the increasingly popular delay sensitive multimedia applications. Streaming applications often use UDP without a proper congestion avoidance mechanisms, threatening the well-being of the Internet. This dissertation presents an IP router traffic management mechanism, referred to as Crimson, that can be seamlessly deployed in the current Internet to protect well-behaving traffic from misbehaving traffic and support Quality of Service (QoS) requirements of delay sensitive multimedia applications as well as traditional Internet applications. In addition, as a means to enhance Internet support for multimedia streaming, this dissertation report presents design and evaluation of a TCP-Friendly and streaming-friendly transport protocol called the Multimedia Transport Protocol (MTP). Through a simulation study this report shows the Crimson network efficiently handles network congestion and minimizes queuing delay while providing affordable fairness protection from misbehaving flows over a wide range of traffic conditions. In addition, our results show that MTP offers streaming performance comparable to that provided by UDP, while doing so under a TCP-Friendly rate

LiveVV: Human-Centered Live Volumetric Video Streaming System

Volumetric video has emerged as a prominent medium within the realm of eXtended Reality (XR) with the advancements in computer graphics and depth capture hardware. Users can fully immersive themselves in volumetric video with the ability to switch their viewport in six degree-of-freedom (DOF), including three rotational dimensions (yaw, pitch, roll) and three translational dimensions (X, Y, Z). Different from traditional 2D videos that are composed of pixel matrices, volumetric videos employ point clouds, meshes, or voxels to represent a volumetric scene, resulting in significantly larger data sizes. While previous works have successfully achieved volumetric video streaming in video-on-demand scenarios, the live streaming of volumetric video remains an unresolved challenge due to the limited network bandwidth and stringent latency constraints. In this paper, we for the first time propose a holistic live volumetric video streaming system, LiveVV, which achieves multi-view capture, scene segmentation \& reuse, adaptive transmission, and rendering. LiveVV contains multiple lightweight volumetric video capture modules that are capable of being deployed without prior preparation. To reduce bandwidth consumption, LiveVV processes static and dynamic volumetric content separately by reusing static data with low disparity and decimating data with low visual saliency. Besides, to deal with network fluctuation, LiveVV integrates a volumetric video adaptive bitrate streaming algorithm (VABR) to enable fluent playback with the maximum quality of experience. Extensive real-world experiment shows that LiveVV can achieve live volumetric video streaming at a frame rate of 24 fps with a latency of less than 350ms

A Survey of Machine Learning Techniques for Video Quality Prediction from Quality of Delivery Metrics

A growing number of video streaming networks are incorporating machine learning (ML) applications. The growth of video streaming services places enormous pressure on network and video content providers who need to proactively maintain high levels of video quality. ML has been applied to predict the quality of video streams. Quality of delivery (QoD) measurements, which capture the end-to-end performances of network services, have been leveraged in video quality prediction. The drive for end-to-end encryption, for privacy and digital rights management, has brought about a lack of visibility for operators who desire insights from video quality metrics. In response, numerous solutions have been proposed to tackle the challenge of video quality prediction from QoD-derived metrics. This survey provides a review of studies that focus on ML techniques for predicting the QoD metrics in video streaming services. In the context of video quality measurements, we focus on QoD metrics, which are not tied to a particular type of video streaming service. Unlike previous reviews in the area, this contribution considers papers published between 2016 and 2021. Approaches for predicting QoD for video are grouped under the following headings: (1) video quality prediction under QoD impairments, (2) prediction of video quality from encrypted video streaming traffic, (3) predicting the video quality in HAS applications, (4) predicting the video quality in SDN applications, (5) predicting the video quality in wireless settings, and (6) predicting the video quality in WebRTC applications. Throughout the survey, some research challenges and directions in this area are discussed, including (1) machine learning over deep learning; (2) adaptive deep learning for improved video delivery; (3) computational cost and interpretability; (4) self-healing networks and failure recovery. The survey findings reveal that traditional ML algorithms are the most widely adopted models for solving video quality prediction problems. This family of algorithms has a lot of potential because they are well understood, easy to deploy, and have lower computational requirements than deep learning techniques

Provider-Controlled Bandwidth Management for HTTP-based Video Delivery

Over the past few years, a revolution in video delivery technology has taken place as mobile viewers and over-the-top (OTT) distribution paradigms have significantly changed the landscape of video delivery services. For decades, high quality video was only available in the home via linear television or physical media. Though Web-based services brought video to desktop and laptop computers, the dominance of proprietary delivery protocols and codecs inhibited research efforts. The recent emergence of HTTP adaptive streaming protocols has prompted a re-evaluation of legacy video delivery paradigms and introduced new questions as to the scalability and manageability of OTT video delivery. This dissertation addresses the question of how to enable for content and network service providers the ability to monitor and manage large numbers of HTTP adaptive streaming clients in an OTT environment. Our early work focused on demonstrating the viability of server-side pacing schemes to produce an HTTP-based streaming server. We also investigated the ability of client-side pacing schemes to work with both commodity HTTP servers and our HTTP streaming server. Continuing our client-side pacing research, we developed our own client-side data proxy architecture which was implemented on a variety of mobile devices and operating systems. We used the portable client architecture as a platform for investigating different rate adaptation schemes and algorithms. We then concentrated on evaluating the network impact of multiple adaptive bitrate clients competing for limited network resources, and developing schemes for enforcing fair access to network resources. The main contribution of this dissertation is the definition of segment-level client and network techniques for enforcing class of service (CoS) differentiation between OTT HTTP adaptive streaming clients. We developed a segment-level network proxy architecture which works transparently with adaptive bitrate clients through the use of segment replacement. We also defined a segment-level rate adaptation algorithm which uses download aborts to enforce CoS differentiation across distributed independent clients. The segment-level abstraction more accurately models application-network interactions and highlights the difference between segment-level and packet-level time scales. Our segment-level CoS enforcement techniques provide a foundation for creating scalable managed OTT video delivery services