Auto-labelling of Bug Report using Natural Language Processing

The exercise of detecting similar bug reports in bug tracking systems is known as duplicate bug report detection. Having prior knowledge of a bug report's existence reduces efforts put into debugging problems and identifying the root cause. Rule and Query-based solutions recommend a long list of potential similar bug reports with no clear ranking. In addition, triage engineers are less motivated to spend time going through an extensive list. Consequently, this deters the use of duplicate bug report retrieval solutions. In this paper, we have proposed a solution using a combination of NLP techniques. Our approach considers unstructured and structured attributes of a bug report like summary, description and severity, impacted products, platforms, categories, etc. It uses a custom data transformer, a deep neural network, and a non-generalizing machine learning method to retrieve existing identical bug reports. We have performed numerous experiments with significant data sources containing thousands of bug reports and showcased that the proposed solution achieves a high retrieval accuracy of 70% for [email protected]: 7 Pages, 11 Figure

Bug Fix Time Optimization Using Matrix Factorization and Iterative Gale-Shaply Algorithms

Bug triage is an essential task in software maintenance phase. It assigns developers (fixers) to bug reports to fix them. This process is performed manually by a triager, who analyzes developers profiles and submitted bug reports to make suitable assignments. Bug triaging process is time consuming thus automating this process is essential to improve the quality of software. Previous work addressed triaging problem either as an information retrieval or classification problem. This paper tackles this problem as a resource allocation problem, that aims at the best assignments of developers to bug reports, that reduces the total fixing time of the newly submitted bug reports, in addition to the even distribution of bug reports over developers. In this paper, a combination of matrix factorization and Gale Shapely algorithm, supported by the differential evolution is firstly introduced to optimize the total fix time and normalize developers work load. Matrix factorization is used to establish a recommendation system for Gale-Shapley to make assignment decisions. Differential evolution provides the best set of weights to build developers score profiles. The proposed approach is assessed over three repositories, Linux, Apache and Eclipse. Experimental results show that the proposed approach reduces the bug fixing time, in comparison to the manual triage, by 80.67%, 23.61% and 60.22% over Linux, Eclipse and Apache respectively. Moreover, the workload for the developers is uniform.Comment: 14 page, 7 figures, 8 tables, 10 equation

Bug or Not? Bug Report Classification Using N-Gram IDF

Previous studies have found that a significant number of bug reports are misclassified between bugs and non-bugs, and that manually classifying bug reports is a time-consuming task. To address this problem, we propose a bug reports classification model with N-gram IDF, a theoretical extension of Inverse Document Frequency (IDF) for handling words and phrases of any length. N-gram IDF enables us to extract key terms of any length from texts, these key terms can be used as the features to classify bug reports. We build classification models with logistic regression and random forest using features from N-gram IDF and topic modeling, which is widely used in various software engineering tasks. With a publicly available dataset, our results show that our N-gram IDF-based models have a superior performance than the topic-based models on all of the evaluated cases. Our models show promising results and have a potential to be extended to other software engineering tasks.Comment: 5 pages, ICSME 201

Easy over Hard: A Case Study on Deep Learning

While deep learning is an exciting new technique, the benefits of this method need to be assessed with respect to its computational cost. This is particularly important for deep learning since these learners need hours (to weeks) to train the model. Such long training time limits the ability of (a)~a researcher to test the stability of their conclusion via repeated runs with different random seeds; and (b)~other researchers to repeat, improve, or even refute that original work. For example, recently, deep learning was used to find which questions in the Stack Overflow programmer discussion forum can be linked together. That deep learning system took 14 hours to execute. We show here that applying a very simple optimizer called DE to fine tune SVM, it can achieve similar (and sometimes better) results. The DE approach terminated in 10 minutes; i.e. 84 times faster hours than deep learning method. We offer these results as a cautionary tale to the software analytics community and suggest that not every new innovation should be applied without critical analysis. If researchers deploy some new and expensive process, that work should be baselined against some simpler and faster alternatives.Comment: 12 pages, 6 figures, accepted at FSE201

Data-Driven Application Maintenance: Views from the Trenches

In this paper we present our experience during design, development, and pilot deployments of a data-driven machine learning based application maintenance solution. We implemented a proof of concept to address a spectrum of interrelated problems encountered in application maintenance projects including duplicate incident ticket identification, assignee recommendation, theme mining, and mapping of incidents to business processes. In the context of IT services, these problems are frequently encountered, yet there is a gap in bringing automation and optimization. Despite long-standing research around mining and analysis of software repositories, such research outputs are not adopted well in practice due to the constraints these solutions impose on the users. We discuss need for designing pragmatic solutions with low barriers to adoption and addressing right level of complexity of problems with respect to underlying business constraints and nature of data.Comment: Earlier version of paper appearing in proceedings of the 4th International Workshop on Software Engineering Research and Industrial Practice (SER&IP), IEEE Press, pp. 48-54, 201

Overcoming Language Dichotomies: Toward Effective Program Comprehension for Mobile App Development

Mobile devices and platforms have become an established target for modern software developers due to performant hardware and a large and growing user base numbering in the billions. Despite their popularity, the software development process for mobile apps comes with a set of unique, domain-specific challenges rooted in program comprehension. Many of these challenges stem from developer difficulties in reasoning about different representations of a program, a phenomenon we define as a "language dichotomy". In this paper, we reflect upon the various language dichotomies that contribute to open problems in program comprehension and development for mobile apps. Furthermore, to help guide the research community towards effective solutions for these problems, we provide a roadmap of directions for future work.Comment: Invited Keynote Paper for the 26th IEEE/ACM International Conference on Program Comprehension (ICPC'18