SLA-based trust model for secure cloud computing

Cloud computing has changed the strategy used for providing distributed services to many business and government agents. Cloud computing delivers scalable and on-demand services to most users in different domains. However, this new technology has also created many challenges for service providers and customers, especially for those users who already own complicated legacy systems. This thesis discusses the challenges of, and proposes solutions to, the issues of dynamic pricing, management of service level agreements (SLA), performance measurement methods and trust management for cloud computing.In cloud computing, a dynamic pricing scheme is very important to allow cloud providers to estimate the price of cloud services. Moreover, the dynamic pricing scheme can be used by cloud providers to optimize the total cost of cloud data centres and correlate the price of the service with the revenue model of service. In the context of cloud computing, dynamic pricing methods from the perspective of cloud providers and cloud customers are missing from the existing literature. A dynamic pricing scheme for cloud computing must take into account all the requirements of building and operating cloud data centres. Furthermore, a cloud pricing scheme must consider issues of service level agreements with cloud customers.I propose a dynamic pricing methodology which provides adequate estimating methods for decision makers who want to calculate the benefits and assess the risks of using cloud technology. I analyse the results and evaluate the solutions produced by the proposed scheme. I conclude that my proposed scheme of dynamic pricing can be used to increase the total revenue of cloud service providers and help cloud customers to select cloud service providers with a good quality level of service.Regarding the concept of SLA, I provide an SLA definition in the context of cloud computing to achieve the aim of presenting a clearly structured SLA for cloud users and improving the means of establishing a trustworthy relationship between service provider and customer. In order to provide a reliable methodology for measuring the performance of cloud platforms, I develop performance metrics to measure and compare the scalability of the virtualization resources of cloud data centres. First, I discuss the need for a reliable method of comparing the performance of various cloud services currently being offered. Then, I develop a different type of metrics and propose a suitable methodology to measure the scalability using these metrics. I focus on virtualization resources such as CPU, storage disk, and network infrastructure.To solve the problem of evaluating the trustworthiness of cloud services, this thesis develops a model for each of the dimensions for Infrastructure as a Service (IaaS) using fuzzy-set theory. I use the Takagi-Sugeno fuzzy-inference approach to develop an overall measure of trust value for the cloud providers. It is not easy to evaluate the cloud metrics for all types of cloud services. So, in this thesis, I use Infrastructure as a Service (IaaS) as a main example when I collect the data and apply the fuzzy model to evaluate trust in terms of cloud computing. Tests and results are presented to evaluate the effectiveness and robustness of the proposed model

Fatias de rede fim-a-fim : da extração de perfis de funções de rede a SLAs granulares

Orientador: Christian Rodolfo Esteve RothenbergTese (doutorado) - Universidade Estadual de Campinas, Faculdade de Engenharia Elétrica e de ComputaçãoResumo: Nos últimos dez anos, processos de softwarização de redes vêm sendo continuamente diversi- ficados e gradativamente incorporados em produção, principalmente através dos paradigmas de Redes Definidas por Software (ex.: regras de fluxos de rede programáveis) e Virtualização de Funções de Rede (ex.: orquestração de funções virtualizadas de rede). Embasado neste processo o conceito de network slice surge como forma de definição de caminhos de rede fim- a-fim programáveis, possivelmente sobre infrastruturas compartilhadas, contendo requisitos estritos de desempenho e dedicado a um modelo particular de negócios. Esta tese investiga a hipótese de que a desagregação de métricas de desempenho de funções virtualizadas de rede impactam e compõe critérios de alocação de network slices (i.e., diversas opções de utiliza- ção de recursos), os quais quando realizados devem ter seu gerenciamento de ciclo de vida implementado de forma transparente em correspondência ao seu caso de negócios de comu- nicação fim-a-fim. A verificação de tal assertiva se dá em três aspectos: entender os graus de liberdade nos quais métricas de desempenho de funções virtualizadas de rede podem ser expressas; métodos de racionalização da alocação de recursos por network slices e seus re- spectivos critérios; e formas transparentes de rastrear e gerenciar recursos de rede fim-a-fim entre múltiplos domínios administrativos. Para atingir estes objetivos, diversas contribuições são realizadas por esta tese, dentre elas: a construção de uma plataforma para automatização de metodologias de testes de desempenho de funções virtualizadas de redes; a elaboração de uma metodologia para análises de alocações de recursos de network slices baseada em um algoritmo classificador de aprendizado de máquinas e outro algoritmo de análise multi- critério; e a construção de um protótipo utilizando blockchain para a realização de contratos inteligentes envolvendo acordos de serviços entre domínios administrativos de rede. Por meio de experimentos e análises sugerimos que: métricas de desempenho de funções virtualizadas de rede dependem da alocação de recursos, configurações internas e estímulo de tráfego de testes; network slices podem ter suas alocações de recursos coerentemente classificadas por diferentes critérios; e acordos entre domínios administrativos podem ser realizados de forma transparente e em variadas formas de granularidade por meio de contratos inteligentes uti- lizando blockchain. Ao final deste trabalho, com base em uma ampla discussão as perguntas de pesquisa associadas à hipótese são respondidas, de forma que a avaliação da hipótese proposta seja realizada perante uma ampla visão das contribuições e trabalhos futuros desta teseAbstract: In the last ten years, network softwarisation processes have been continuously diversified and gradually incorporated into production, mainly through the paradigms of Software Defined Networks (e.g., programmable network flow rules) and Network Functions Virtualization (e.g., orchestration of virtualized network functions). Based on this process, the concept of network slice emerges as a way of defining end-to-end network programmable paths, possibly over shared network infrastructures, requiring strict performance metrics associated to a par- ticular business case. This thesis investigate the hypothesis that the disaggregation of network function performance metrics impacts and composes a network slice footprint incurring in di- verse slicing feature options, which when realized should have their Service Level Agreement (SLA) life cycle management transparently implemented in correspondence to their fulfilling end-to-end communication business case. The validation of such assertive takes place in three aspects: the degrees of freedom by which performance of virtualized network functions can be expressed; the methods of rationalizing the footprint of network slices; and transparent ways to track and manage network assets among multiple administrative domains. In order to achieve such goals, a series of contributions were achieved by this thesis, among them: the construction of a platform for automating methodologies for performance testing of virtual- ized network functions; an elaboration of a methodology for the analysis of footprint features of network slices based on a machine learning classifier algorithm and a multi-criteria analysis algorithm; and the construction of a prototype using blockchain to carry out smart contracts involving service level agreements between administrative systems. Through experiments and analysis we suggest that: performance metrics of virtualized network functions depend on the allocation of resources, internal configurations and test traffic stimulus; network slices can have their resource allocations consistently analyzed/classified by different criteria; and agree- ments between administrative domains can be performed transparently and in various forms of granularity through blockchain smart contracts. At the end of his thesis, through a wide discussion we answer all the research questions associated to the investigated hypothesis in such way its evaluation is performed in face of wide view of the contributions and future work of this thesisDoutoradoEngenharia de ComputaçãoDoutor em Engenharia ElétricaFUNCAM

Toward Customizable Multi-tenant SaaS Applications

abstract: Nowadays, Computing is so pervasive that it has become indeed the 5th utility (after water, electricity, gas, telephony) as Leonard Kleinrock once envisioned. Evolved from utility computing, cloud computing has emerged as a computing infrastructure that enables rapid delivery of computing resources as a utility in a dynamically scalable, virtualized manner. However, the current industrial cloud computing implementations promote segregation among different cloud providers, which leads to user lockdown because of prohibitive migration cost. On the other hand, Service-Orented Computing (SOC) including service-oriented architecture (SOA) and Web Services (WS) promote standardization and openness with its enabling standards and communication protocols. This thesis proposes a Service-Oriented Cloud Computing Architecture by combining the best attributes of the two paradigms to promote an open, interoperable environment for cloud computing development. Mutil-tenancy SaaS applicantions built on top of SOCCA have more flexibility and are not locked down by a certain platform. Tenants residing on a multi-tenant application appear to be the sole owner of the application and not aware of the existence of others. A multi-tenant SaaS application accommodates each tenant’s unique requirements by allowing tenant-level customization. A complex SaaS application that supports hundreds, even thousands of tenants could have hundreds of customization points with each of them providing multiple options, and this could result in a huge number of ways to customize the application. This dissertation also proposes innovative customization approaches, which studies similar tenants’ customization choices and each individual users behaviors, then provides guided semi-automated customization process for the future tenants. A semi-automated customization process could enable tenants to quickly implement the customization that best suits their business needs.Dissertation/ThesisDoctoral Dissertation Computer Science 201

Contribución a la estimulación del uso de soluciones Cloud Computing: Diseño de un intermediador de servicios Cloud para fomentar el uso de ecosistemas distribuidos digitales confiables, interoperables y de acuerdo a la legalidad. Aplicación en entornos multi-cloud.

184 p.El objetivo del trabajo de investigación presentado en esta tesis es facilitar a los desarrolladores y operadores de aplicaciones desplegadas en múltiples Nubes el descubrimiento y la gestión de los diferentes servicios de Computación, soportando su reutilización y combinación, para generar una red de servicios interoperables, que cumplen con las leyes y cuyos acuerdos de nivel de servicio pueden ser evaluados de manera continua. Una de las contribuciones de esta tesis es el diseño y desarrollo de un bróker de servicios de Computación llamado ACSmI (Advanced Cloud Services meta-Intermediator). ACSmI permite evaluar el cumplimiento de los acuerdos de nivel de servicio incluyendo la legislación. ACSmI también proporciona una capa de abstracción intermedia para los servicios de Computación donde los desarrolladores pueden acceder fácilmente a un catálogo de servicios acreditados y compatibles con los requisitos no funcionales establecidos.Además, este trabajo de investigación propone la caracterización de las aplicaciones nativas multiNube y el concepto de "DevOps extendido" especialmente pensado para este tipo de aplicaciones. El concepto "DevOps extendido" pretende resolver algunos de los problemas actuales del diseño, desarrollo, implementación y adaptación de aplicaciones multiNube, proporcionando un enfoque DevOps novedoso y extendido para la adaptación de las prácticas actuales de DevOps al paradigma multiNube

A Reference Architecture for Service Lifecycle Management – Construction and Application to Designing and Analyzing IT Support

Service-orientation and the underlying concept of service-oriented architectures are a means to successfully address the need for flexibility and interoperability of software applications, which in turn leads to improved IT support of business processes. With a growing level of diffusion, sophistication and maturity, the number of services and interdependencies is gradually rising. This increasingly requires companies to implement a systematic management of services along their entire lifecycle. Service lifecycle management (SLM), i.e., the management of services from the initiating idea to their disposal, is becoming a crucial success factor. Not surprisingly, the academic and practice communities increasingly postulate comprehensive IT support for SLM to counteract the inherent complexity. The topic is still in its infancy, with no comprehensive models available that help evaluating and designing IT support in SLM. This thesis presents a reference architecture for SLM and applies it to the evaluation and designing of SLM IT support in companies. The artifact, which largely resulted from consortium research efforts, draws from an extensive analysis of existing SLM applications, case studies, focus group discussions, bilateral interviews and existing literature. Formal procedure models and a configuration terminology allow adapting and applying the reference architecture to a company’s individual setting. Corresponding usage examples prove its applicability and demonstrate the arising benefits within various SLM IT support design and evaluation tasks. A statistical analysis of the knowledge embodied within the reference data leads to novel, highly significant findings. For example, contemporary standard applications do not yet emphasize the lifecycle concept but rather tend to focus on small parts of the lifecycle, especially on service operation. This forces user companies either into a best-of-breed or a custom-development strategy if they are to implement integrated IT support for their SLM activities. SLM software vendors and internal software development units need to undergo a paradigm shift in order to better reflect the numerous interdependencies and increasing intertwining within services’ lifecycles. The SLM architecture is a first step towards achieving this goal.:Content Overview List of Figures....................................................................................... xi List of Tables ...................................................................................... xiv List of Abbreviations.......................................................................xviii 1 Introduction .................................................................................... 1 2 Foundations ................................................................................... 13 3 Architecture Structure and Strategy Layer .............................. 57 4 Process Layer ................................................................................ 75 5 Information Systems Layer ....................................................... 103 6 Architecture Application and Extension ................................. 137 7 Results, Evaluation and Outlook .............................................. 195 Appendix ..........................................................................................203 References .......................................................................................... 463 Curriculum Vitae.............................................................................. 498 Bibliographic Data............................................................................ 49

Cloud technology options towards Free Flow of Data

This whitepaper collects the technology solutions that the projects in the Data Protection, Security and Privacy Cluster propose to address the challenges raised by the working areas of the Free Flow of Data initiative. The document describes the technologies, methodologies, models, and tools researched and developed by the clustered projects mapped to the ten areas of work of the Free Flow of Data initiative. The aim is to facilitate the identification of the state-of-the-art of technology options towards solving the data security and privacy challenges posed by the Free Flow of Data initiative in Europe. The document gives reference to the Cluster, the individual projects and the technologies produced by them

View on 5G Architecture: Version 2.0

The 5G Architecture Working Group as part of the 5GPPP Initiative is looking at capturing novel trends and key technological enablers for the realization of the 5G architecture. It also targets at presenting in a harmonized way the architectural concepts developed in various projects and initiatives (not limited to 5GPPP projects only) so as to provide a consolidated view on the technical directions for the architecture design in the 5G era. The first version of the white paper was released in July 2016, which captured novel trends and key technological enablers for the realization of the 5G architecture vision along with harmonized architectural concepts from 5GPPP Phase 1 projects and initiatives. Capitalizing on the architectural vision and framework set by the first version of the white paper, this Version 2.0 of the white paper presents the latest findings and analyses with a particular focus on the concept evaluations, and accordingly it presents the consolidated overall architecture design