Alter ego, state of the art on user profiling: an overview of the most relevant organisational and behavioural aspects regarding User Profiling.

This report gives an overview of the most relevant organisational and\ud behavioural aspects regarding user profiling. It discusses not only the\ud most important aims of user profiling from both an organisation’s as\ud well as a user’s perspective, it will also discuss organisational motives\ud and barriers for user profiling and the most important conditions for\ud the success of user profiling. Finally recommendations are made and\ud suggestions for further research are given

Generating readable texts for readers with low basic skills

Most NLG systems generate texts for readers with good reading ability, but SkillSum adapts its output for readers with poor literacy. Evaluation with lowskilled readers confirms that SkillSum's knowledge-based microplanning choices enhance readability. We also discuss future readability improvements

Understanding the Uninsured: Tailoring Policy Solutions for Different Subpopulations

Segments the uninsured into subgroups by legal status, eligibility for public programs such as Medicaid, and income level, and presents various policy options for expanding coverage in each subgroup, including mandates and private market solutions

One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations

Proposes a framework for meeting patients' cultural and linguistic needs: policies and procedures that support cultural competence, data collection, population-tailored services, and internal and external collaborations. Includes a self-assessment tool

Stress and Coping Due to Global Virtual Teamwork

Global virtual teams (GVTs), project teams composed of individuals working across time and space via electronic platforms, are becoming increasingly commonplace in most organizations today and in global organizations specifically. The aim of this study was to explore issues employees experienced when working virtually in GVTs in order to develop recommendations for addressing those issues and encouraging solutions to benefit the employees, teams, and organizations as a whole. This paper presents findings from 27 interviews on coping and strain reactions to participation in intercultural computer-mediated communication (CMC). Analyses of the qualitative data suggest that intercultural training were helpful in reducing miscommunication and strains or helping individuals to cope (e.g., using problem-focused coping) with strains, although analyses were not statistically significant. In addition to sample size, tenure, experience, and personality might also contribute to few reported negative emotions and the need to actively cope with intercultural CMC stressor. Implications of the findings are discussed

Tailored Patient Information: Some Issues and Questions

Tailored patient information (TPI) systems are computer programs which produce personalised heath-information material for patients. TPI systems are of growing interest to the natural-language generation (NLG) community; many TPI systems have also been developed in the medical community, usually with mail-merge technology. No matter what technology is used, experience shows that it is not easy to field a TPI system, even if it is shown to be effective in clinical trials. In this paper we discuss some of the difficulties in fielding TPI systems. This is based on our experiences with 2 TPI systems, one for generating asthma-information booklets and one for generating smoking-cessation letters.Comment: This is a paper about technology-transfer. It does not have much technical conten

Design Principals of Social Navigation

8th Delos Workshop on "User Interfaces for Digital Libraries" (on 21 October it will be held in conjuction with the 4th ERCIM Workshop on "User Interfaces for All"), SICS, Kista, Sweden, 21-23 October 1998PERSON

Building a Tailored Text Messaging System for Smoking Cessation in Native American Populations

When starting new and healthy habits or encouraging vigilance against returning to poor habits, a simple text message can be beneficial. Text messages also have the advantage of being easily accessible for lower-income populations spread over a rural area, who may not be able to afford smartphones with apps or data plans. Users benefit the most from text messages that are customized for them, but personalization requires time and effort on part of the user and the counselor. However, personalization that focuses on the cultural background of a pool of recipients, in addition to general personal preferences, can be a low-cost method of ensuring the best experience for patients interested in taking up new habits. In this paper, we discuss the development of a system for motivating users to quit smoking designed for Native American users in South Dakota, using text messaging as a daily intervention method for patients. Our results show that focusing on modular message customization options and messages with a conversational tone best helps our goal of providing users with customization options that help motivate them to live happy and healthy lifestyles

Populations Experiencing Homelessness: Diverse Barriers to Employment and How to Address Them

People experience homelessness for many reasons including financial insecurity, a lack of affordable housing, and difficulty accessing services such as medical care. Effective employment programs take special care when serving individuals facing these barriers. This best practice brief outlines the common employment barriers for these populations and provides considerations for tailoring employment services and prioritizing supportive services to best meet their needs