Local and Global Explanations of Agent Behavior: Integrating Strategy Summaries with Saliency Maps

With advances in reinforcement learning (RL), agents are now being developed in high-stakes application domains such as healthcare and transportation. Explaining the behavior of these agents is challenging, as the environments in which they act have large state spaces, and their decision-making can be affected by delayed rewards, making it difficult to analyze their behavior. To address this problem, several approaches have been developed. Some approaches attempt to convey the $\textit{global}$ behavior of the agent, describing the actions it takes in different states. Other approaches devised $\textit{local}$ explanations which provide information regarding the agent's decision-making in a particular state. In this paper, we combine global and local explanation methods, and evaluate their joint and separate contributions, providing (to the best of our knowledge) the first user study of combined local and global explanations for RL agents. Specifically, we augment strategy summaries that extract important trajectories of states from simulations of the agent with saliency maps which show what information the agent attends to. Our results show that the choice of what states to include in the summary (global information) strongly affects people's understanding of agents: participants shown summaries that included important states significantly outperformed participants who were presented with agent behavior in a randomly set of chosen world-states. We find mixed results with respect to augmenting demonstrations with saliency maps (local information), as the addition of saliency maps did not significantly improve performance in most cases. However, we do find some evidence that saliency maps can help users better understand what information the agent relies on in its decision making, suggesting avenues for future work that can further improve explanations of RL agents

An Abstract Architecture for Explainable Autonomy in Hazardous Environments

Autonomous robotic systems are being proposed for use in hazardous environments, often to reduce the risks to human workers. In the immediate future, it is likely that human workers will continue to use and direct these autonomous robots, much like other computerised tools but with more sophisticated decision-making. Therefore, one important area on which to focus engineering effort is ensuring that these users trust the system. Recent literature suggests that explainability is closely related to how trustworthy a system is. Like safety and security properties, explainability should be designed into a system, instead of being added afterwards. This paper presents an abstract architecture that supports an autonomous system explaining its behaviour (explainable autonomy), providing a design template for implementing explainable autonomous systems. We present a worked example of how our architecture could be applied in the civil nuclear industry, where both workers and regulators need to trust the system’s decision-making capabilities

Intentional dialogues in multi-agent systems based on ontologies and argumentation

Some areas of application, for example, healthcare, are known to resist the replacement of human operators by fully autonomous systems. It is typically not transparent to users how artificial intelligence systems make decisions or obtain information, making it difficult for users to trust them. To address this issue, we investigate how argumentation theory and ontology techniques can be used together with reasoning about intentions to build complex natural language dialogues to support human decision-making. Based on such an investigation, we propose MAIDS, a framework for developing multi-agent intentional dialogue systems, which can be used in different domains. Our framework is modular so that it can be used in its entirety or just the modules that fulfil the requirements of each system to be developed. Our work also includes the formalisation of a novel dialogue-subdialogue structure with which we can address ontological or theory-of-mind issues and later return to the main subject. As a case study, we have developed a multi-agent system using the MAIDS framework to support healthcare professionals in making decisions on hospital bed allocations. Furthermore, we evaluated this multi-agent system with domain experts using real data from a hospital. The specialists who evaluated our system strongly agree or agree that the dialogues in which they participated fulfil Cohen’s desiderata for task-oriented dialogue systems. Our agents have the ability to explain to the user how they arrived at certain conclusions. Moreover, they have semantic representations as well as representations of the mental state of the dialogue participants, allowing the formulation of coherent justifications expressed in natural language, therefore, easy for human participants to understand. This indicates the potential of the framework introduced in this thesis for the practical development of explainable intelligent systems as well as systems supporting hybrid intelligence

A multi level explainability framework for BDI Multi Agent Systems

As software systems become more complex and the level of abstraction increases, programming and understanding behaviour become more difficult. This is particularly evident in autonomous systems that need to be resilient to change and adapt to possibly unexpected problems, as there are not yet mature tools for managing understanding. A complete understanding of the system is indispensable at every stage of software development, starting with the initial requirements analysis by experts in the field, through to development, implementation, debugging, testing, and product validation. A common and valid approach to increasing understandability in the field of Explainable AI is to provide explanations that can convey the decision making processes and the motivations behind the choices made by the system. Motivated by the different use cases of the explanation and the different classes of target users, it is necessary to deal with different levels of abstraction in the generated explanations since they target specific classes of users with different requirements and goals. This thesis introduces the idea of multi-level explainability as a way to generate different explanations for the same systems at different levels of detail. A low-level explanation related to detailed code could help developers in the debugging and testing phases, while a high-level explanation could support domain experts and designers or contribute to the validation phase to align the system with the requirements. The model taken as a reference for the automatic generation of explanations is the BDI (Belief-Desire-Intention) model, as it would be easier for humans to understand the mentalistic explanation of a system that behaves rationally given its desires and current beliefs. In this work we have prototyped an explainability tool for BDI agents and multi-agent systems that deals with multiple levels of abstraction that can be used for different purposes by different classes of users