Intent Models for Contextualising and Diversifying Query Suggestions

The query suggestion or auto-completion mechanisms help users to type less while interacting with a search engine. A basic approach that ranks suggestions according to their frequency in the query logs is suboptimal. Firstly, many candidate queries with the same prefix can be removed as redundant. Secondly, the suggestions can also be personalised based on the user's context. These two directions to improve the aforementioned mechanisms' quality can be in opposition: while the latter aims to promote suggestions that address search intents that a user is likely to have, the former aims to diversify the suggestions to cover as many intents as possible. We introduce a contextualisation framework that utilises a short-term context using the user's behaviour within the current search session, such as the previous query, the documents examined, and the candidate query suggestions that the user has discarded. This short-term context is used to contextualise and diversify the ranking of query suggestions, by modelling the user's information need as a mixture of intent-specific user models. The evaluation is performed offline on a set of approximately 1.0M test user sessions. Our results suggest that the proposed approach significantly improves query suggestions compared to the baseline approach.Comment: A short version of this paper was presented at CIKM 201

Why People Search for Images using Web Search Engines

What are the intents or goals behind human interactions with image search engines? Knowing why people search for images is of major concern to Web image search engines because user satisfaction may vary as intent varies. Previous analyses of image search behavior have mostly been query-based, focusing on what images people search for, rather than intent-based, that is, why people search for images. To date, there is no thorough investigation of how different image search intents affect users' search behavior. In this paper, we address the following questions: (1)Why do people search for images in text-based Web image search systems? (2)How does image search behavior change with user intent? (3)Can we predict user intent effectively from interactions during the early stages of a search session? To this end, we conduct both a lab-based user study and a commercial search log analysis. We show that user intents in image search can be grouped into three classes: Explore/Learn, Entertain, and Locate/Acquire. Our lab-based user study reveals different user behavior patterns under these three intents, such as first click time, query reformulation, dwell time and mouse movement on the result page. Based on user interaction features during the early stages of an image search session, that is, before mouse scroll, we develop an intent classifier that is able to achieve promising results for classifying intents into our three intent classes. Given that all features can be obtained online and unobtrusively, the predicted intents can provide guidance for choosing ranking methods immediately after scrolling

Interactive faceted query suggestion for exploratory search : Whole-session effectiveness and interaction engagement

Abstract The outcome of exploratory information retrieval is not only dependent on the effectiveness of individual responses to a set of queries, but also on relevant information retrieved during the entire exploratory search session. We study the effect of search assistance, operationalized as an interactive faceted query suggestion, for both whole-session effectiveness and engagement through interactive faceted query suggestion. A user experiment is reported, where users performed exploratory search tasks, comparing interactive faceted query suggestion and a control condition with only conventional typed-query interaction. Data comprised of interaction and search logs show that the availability of interactive faceted query suggestion substantially improves whole-session effectiveness by increasing recall without sacrificing precision. The increased engagement with interactive faceted query suggestion is targeted to direct situated navigation around the initial query scope, but is not found to improve individual queries on average. The results imply that research in exploratory search should focus on measuring and designing tools that engage users with directed situated navigation support for improving whole-session performance.Peer reviewe

Engineering Crowdsourced Stream Processing Systems

A crowdsourced stream processing system (CSP) is a system that incorporates crowdsourced tasks in the processing of a data stream. This can be seen as enabling crowdsourcing work to be applied on a sample of large-scale data at high speed, or equivalently, enabling stream processing to employ human intelligence. It also leads to a substantial expansion of the capabilities of data processing systems. Engineering a CSP system requires the combination of human and machine computation elements. From a general systems theory perspective, this means taking into account inherited as well as emerging properties from both these elements. In this paper, we position CSP systems within a broader taxonomy, outline a series of design principles and evaluation metrics, present an extensible framework for their design, and describe several design patterns. We showcase the capabilities of CSP systems by performing a case study that applies our proposed framework to the design and analysis of a real system (AIDR) that classifies social media messages during time-critical crisis events. Results show that compared to a pure stream processing system, AIDR can achieve a higher data classification accuracy, while compared to a pure crowdsourcing solution, the system makes better use of human workers by requiring much less manual work effort

Temporal models for mining, ranking and recommendation in the Web

Due to their first-hand, diverse and evolution-aware reflection of nearly all areas of life, heterogeneous temporal datasets i.e., the Web, collaborative knowledge bases and social networks have been emerged as gold-mines for content analytics of many sorts. In those collections, time plays an essential role in many crucial information retrieval and data mining tasks, such as from user intent understanding, document ranking to advanced recommendations. There are two semantically closed and important constituents when modeling along the time dimension, i.e., entity and event. Time is crucially served as the context for changes driven by happenings and phenomena (events) that related to people, organizations or places (so-called entities) in our social lives. Thus, determining what users expect, or in other words, resolving the uncertainty confounded by temporal changes is a compelling task to support consistent user satisfaction. In this thesis, we address the aforementioned issues and propose temporal models that capture the temporal dynamics of such entities and events to serve for the end tasks. Specifically, we make the following contributions in this thesis: (1) Query recommendation and document ranking in the Web - we address the issues for suggesting entity-centric queries and ranking effectiveness surrounding the happening time period of an associated event. In particular, we propose a multi-criteria optimization framework that facilitates the combination of multiple temporal models to smooth out the abrupt changes when transitioning between event phases for the former and a probabilistic approach for search result diversification of temporally ambiguous queries for the latter. (2) Entity relatedness in Wikipedia - we study the long-term dynamics of Wikipedia as a global memory place for high-impact events, specifically the reviving memories of past events. Additionally, we propose a neural network-based approach to measure the temporal relatedness of entities and events. The model engages different latent representations of an entity (i.e., from time, link-based graph and content) and use the collective attention from user navigation as the supervision. (3) Graph-based ranking and temporal anchor-text mining inWeb Archives - we tackle the problem of discovering important documents along the time-span ofWeb Archives, leveraging the link graph. Specifically, we combine the problems of relevance, temporal authority, diversity and time in a unified framework. The model accounts for the incomplete link structure and natural time lagging in Web Archives in mining the temporal authority. (4) Methods for enhancing predictive models at early-stage in social media and clinical domain - we investigate several methods to control model instability and enrich contexts of predictive models at the “cold-start” period. We demonstrate their effectiveness for the rumor detection and blood glucose prediction cases respectively. Overall, the findings presented in this thesis demonstrate the importance of tracking these temporal dynamics surround salient events and entities for IR applications. We show that determining such changes in time-based patterns and trends in prevalent temporal collections can better satisfy user expectations, and boost ranking and recommendation effectiveness over time