Sustainability of systems interoperability in dynamic business networks

Dissertação para obtenção do Grau de Doutor em Engenharia Electrotécnica e de ComputadoresCollaborative networked environments emerged with the spread of the internet, contributing to overcome past communication barriers, and identifying interoperability as an essential property to support businesses development. When achieved seamlessly, efficiency is increased in the entire product life cycle support. However, due to the different sources of knowledge, models and semantics, enterprise organisations are experiencing difficulties exchanging critical information, even when they operate in the same business environments. To solve this issue, most of them try to attain interoperability by establishing peer-to-peer mappings with different business partners, or use neutral data and product standards as the core for information sharing, in optimized networks. In current industrial practice, the model mappings that regulate enterprise communications are only defined once, and most of them are hardcoded in the information systems. This solution has been effective and sufficient for static environments, where enterprise and product models are valid for decades. However, more and more enterprise systems are becoming dynamic, adapting and looking forward to meet further requirements; a trend that is causing new interoperability disturbances and efficiency reduction on existing partnerships. Enterprise Interoperability (EI) is a well established area of applied research, studying these problems, and proposing novel approaches and solutions. This PhD work contributes to that research considering enterprises as complex and adaptive systems, swayed to factors that are making interoperability difficult to sustain over time. The analysis of complexity as a neighbouring scientific domain, in which features of interoperability can be identified and evaluated as a benchmark for developing a new foundation of EI, is here proposed. This approach envisages at drawing concepts from complexity science to analyse dynamic enterprise networks and proposes a framework for sustaining systems interoperability, enabling different organisations to evolve at their own pace, answering the upcoming requirements but minimizing the negative impact these changes can have on their business environment

Knowledge-based system for collaborative process specification

Le marché industriel est aujourd’hui de plus en plus dynamique et compétitif. Cette tendance évolutive de l’écosystème amène les entreprises à prendre part à un nombre croissant de réseaux industriels, dans l’optique de maintenir leur activité et d’accroître leur compétitivité. La qualité d’interaction et de collaboration de partenaires de ces réseaux dépend grandement de la capacité de leurs systèmes d’information (SIs) respectifs à gérer et à partager les informations. Le projet MISE (Mediation Information System Engineering) relève pleinement de cette problématique en proposant une approche de conception d’une solution (conceptuelle et technologique) pour le support de l’interopérabilité d’entreprises au travers de leurs SIs. Ce projet s’appuie sur la notion de MDE (Model-Driven Engineering) et s’articule autour de trois niveaux : métier, logique et technologique. Les travaux de thèse dont il est ici question relèvent du niveau métier en présentant une démarche d’obtention d’un modèle indépendant de toute implémentation (CIM pour Computer Independent Model). Il s’agit en particulier de s’appuyer sur un système basé sur la gestion de connaissance pour concevoir des processus collaboratifs en BPMN (Business Process Modelling Notation). En se positionnant à un niveau d’abstraction au dessus de celui du CIM, on peut capitaliser, manipuler et raisonner une connaissance permettant d’une part de caractériser des collaborations et d’autre part de mettre en place des mécanismes de déduction pour descendre au niveau de CIM. Ces principes sont en outre illustrés par le biais d’un prototype développé pour valider l’approche. ABSTRACT : Enterprises are now operating in an environment where market is more open, globalized, and competitive. Changes in market conditions are obliging enterprises to become involved in various kinds of industrial networks in order to maintain their business efficiency. The integration of business partners depends deeply on the ability to capture and share information seamlessly amongst the information systems (ISs) of different enterprises. The MISE (Mediation Information System Engineering) project was evolved in order to tackle this problem by providing an information technology solution for supporting the enterprise interoperability through ISs. It is developed on the basis of the MDE (Model Driven Engineering). This dissertation addresses the business level of the interoperability, and the CIM (Computer Independent Model) of the MDE. Its main objective is to develop a knowledge-based system for supporting the design of collaborative processes that conform to the BPMN (Business Process Modeling Notation). We propose to work at the upper level of the CIM to capture knowledge that allows us to characterize collaboration by basing on the perspectives and experiences of business partners. We use this knowledge together with the existing knowledge (instances about business processes) from the MIT Process Handbook for moving down to the CIM level. The prototype of our knowledge-based system is also developed in order to validate and evaluate the approach

Monitoring and Information Alignment in Pursuit of an IoT-Enabled Self-Sustainable Interoperability

To remain competitive with big corporations, small and medium-sized enterprises (SMEs) often need to be more dynamic, adapt to new business situations, react faster, and thereby survive in today‘s global economy. To do so, SMEs normally seek to create consortiums, thus gaining access to new and more opportunities. However, this strategy may also lead to complications. Due to the different sources of enterprise models and semantics, organizations are experiencing difficulties in seamlessly exchanging vital information via electronic means. In their attempt to address this issue, most seek to achieve interoperability by establishing peer-to-peer mappings with different business partners, or by using neutral data standards to regulate communications in optimized networks. Moreover, systems are more and more dynamic, frequently changing to answer new customer‘s requirements, causing new interoperability problems and a reduction of efficiency. Another situation that is constantly changing is the devices used in the enterprises, as the Enterprise Information Systems, devices are used to register internal data, and to be used to monitor several aspects. These devices are constantly changing, following the evolution and growth of the market. So, it is important to monitor these devices and doing a model representation of them. This dissertation proposes a self-sustainable interoperable framework to monitor existing enterprise information systems and their devices, monitor the device/enterprise network for changes and automatically detecting model changes. With this, network harmonization disruptions are detected in a timely way, and possible solutions are suggested to regain the interoperable status, thus enhancing robustness for reaching sustainability of business networks along time

Lean, agile, resilient and green supply chain management interoperability assessment methodology

Dissertação para obtenção de grau de Mestre em Engenharia e Gestão Industrial (MEGI)Supply Chain Management has become a tactic asset for the current global competition situation. Innovative strategies such as Lean, Agile, Resilient and Green emerged as a response, requiring high levels of cooperation and of great complexity. However, the strategic alignment of operations with partners in supply chains is affected by lack of interoperability. The present work provides a framework to enhance SC competitiveness and performance by assessing interoperable SCM Practices applied in automotive industry. Through a pragmatic interoperability approach, this methodology describes in detail the form of application using analytical hierarchical process (AHP) and Fuzzy sets as support decision making models, ensuring a systematic approach to the analysis of interoperability with appropriate criteria for assessment of situations that require high levels of collaboration between partners. Through a case study in a Portuguese automaker, it was possible to test the methodology and analyse which areas lack interoperability in the implementation of SCM practices

Interdisciplinary Trust Meta-Analysis

A meta-analysis of approximately 800 trust articles written from 1966 to 2006 in A+, A, and B journals are structured and analyzed. Contributions from the number of published trust articles, multidisciplinarity, trust objects, trust interactions types, and occurrence of key variables – in addition to the term trust - are deduced

A critical analysis of the relationship between business information system technology and supply chain management with special reference to optimum efficiency within large enterprises in the food and drug retail sector in KwaZulu-Natal.

Masters Degree. University of KwaZulu-Natal, Pietermaritzburg.The purpose of this research is to explore the relationship between supply chain management and business information system technology within the food and drug retail sector with special reference to optimum efficiency. Business information system technology leverages information and knowledge sharing throughout the supply chain which enables them to respond more effectively to an ever-changing and volatile marketplace. The relationship between supply chain management and business information system technology is multi-faceted and complex in nature, and consequently, has the ability to penetrate every element of an organisation’s functionality. Furthermore, it has the ability to penetrate the functionality of an entire chain or network of suppliers and markets irrespective of their position around the globe. Supply Chain management literature teaches that optimisation within functional areas is not as effective as cross-optimisation across functions and supply chain networks. As supply chains rely on business information technology for crossoptimisation, optimum efficiency will always be a moving target for as long as business technology and supply chain management continue to break through new ground. In this research large food and drug supply chain networks and their business information system requirements, trends, influence, effect and constraints were reviewed, with special reference to creating optimum efficiency in their supply chain networks. This research was motivated by discussions with Pick ‘n Pay’s business information system’s service provider and their desire to optimise Pick ‘n Pay’s supply chain network efficiency in a highly price-competitive environment, resulting in an in-depth case study being carried out on Pick ‘n Pay (Pty) Ltd stores in KwaZulu-Natal. The review of literature suggests that cross-optimisation is only mutually beneficial within trust relationships that exhibit seamless flows of information throughout a supply chain. Data suggests that despite Pick ‘n Pay’s use of advanced business information system technology, Pick ‘n Pay together with the food and drug retail stores in South Africa have a long way to go on this issue