2,911 research outputs found

    Taming the cloud: Safety, certification and compliance for software services - Keynote at the Workshop on Engineering Service-Oriented Applications (WESOA) 2011

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    The maturity of IT processes, such as software development, can be and is often certified. Current trends in the IT industry suggest that software systems in the future will be very different from their counterparts today, with an increasing adoption of the Service-Oriented Architecture (SOA) design pattern and the deployment of Software-as-a-Service (SaaS) on Cloud infrastructures. In this talk we discuss some issues surrounding engineering Software Services for Cloud infrastructures and highlight the need for enhanced control, service-level agreement and compliance mechanisms for Software Services. Cloud Infrastructures and Service Mash-ups

    Management and Service-aware Networking Architectures (MANA) for Future Internet Position Paper: System Functions, Capabilities and Requirements

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    Future Internet (FI) research and development threads have recently been gaining momentum all over the world and as such the international race to create a new generation Internet is in full swing: GENI, Asia Future Internet, Future Internet Forum Korea, European Union Future Internet Assembly (FIA). This is a position paper identifying the research orientation with a time horizon of 10 years, together with the key challenges for the capabilities in the Management and Service-aware Networking Architectures (MANA) part of the Future Internet (FI) allowing for parallel and federated Internet(s)

    Adaptive SLA management along value chains for service individualization

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    The object of our investigation is a software architecture for adaptive Service Level Agreement (SLA) management in value chains for service individualization. We address the problem that current SLA management is not capable to represent the full complexity of SLAs existing in real-world service industries. The problem is investigated from a functional-analytical supply chain perspective. The solution is developed from a software architecture modeling perspective according to the design science paradigm. The contribution of this paper is a software architecture that facilitates SLA negotiation and SLA-based resource management in complex agreement hierarchies. The architecture is validated in an application scenario from the airport logistics domain

    SLA-based trust model for secure cloud computing

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    Cloud computing has changed the strategy used for providing distributed services to many business and government agents. Cloud computing delivers scalable and on-demand services to most users in different domains. However, this new technology has also created many challenges for service providers and customers, especially for those users who already own complicated legacy systems. This thesis discusses the challenges of, and proposes solutions to, the issues of dynamic pricing, management of service level agreements (SLA), performance measurement methods and trust management for cloud computing.In cloud computing, a dynamic pricing scheme is very important to allow cloud providers to estimate the price of cloud services. Moreover, the dynamic pricing scheme can be used by cloud providers to optimize the total cost of cloud data centres and correlate the price of the service with the revenue model of service. In the context of cloud computing, dynamic pricing methods from the perspective of cloud providers and cloud customers are missing from the existing literature. A dynamic pricing scheme for cloud computing must take into account all the requirements of building and operating cloud data centres. Furthermore, a cloud pricing scheme must consider issues of service level agreements with cloud customers.I propose a dynamic pricing methodology which provides adequate estimating methods for decision makers who want to calculate the benefits and assess the risks of using cloud technology. I analyse the results and evaluate the solutions produced by the proposed scheme. I conclude that my proposed scheme of dynamic pricing can be used to increase the total revenue of cloud service providers and help cloud customers to select cloud service providers with a good quality level of service.Regarding the concept of SLA, I provide an SLA definition in the context of cloud computing to achieve the aim of presenting a clearly structured SLA for cloud users and improving the means of establishing a trustworthy relationship between service provider and customer. In order to provide a reliable methodology for measuring the performance of cloud platforms, I develop performance metrics to measure and compare the scalability of the virtualization resources of cloud data centres. First, I discuss the need for a reliable method of comparing the performance of various cloud services currently being offered. Then, I develop a different type of metrics and propose a suitable methodology to measure the scalability using these metrics. I focus on virtualization resources such as CPU, storage disk, and network infrastructure.To solve the problem of evaluating the trustworthiness of cloud services, this thesis develops a model for each of the dimensions for Infrastructure as a Service (IaaS) using fuzzy-set theory. I use the Takagi-Sugeno fuzzy-inference approach to develop an overall measure of trust value for the cloud providers. It is not easy to evaluate the cloud metrics for all types of cloud services. So, in this thesis, I use Infrastructure as a Service (IaaS) as a main example when I collect the data and apply the fuzzy model to evaluate trust in terms of cloud computing. Tests and results are presented to evaluate the effectiveness and robustness of the proposed model

    Advanced service monitoring configurations with SLA decomposition and selection

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    Service Level Agreements (SLAs) for Software Services aim to clearly identify the service level commitments established between service requesters and providers. The commitments that are agreed however can be expressed in complex notations through a combination of expressions that need to evaluated and monitored efficiently. The dynamic allocation of the responsibility for monitoring SLAs (and often different parts within them) to different monitoring components is necessary as both SLAs and the components available for monitoring them may change dynamically during the operation of a service based system. In this paper we discuss an approach to supporting this dynamic configuration, and in particular, how SLAs expressed in higher-level notations can be efficiently decomposed and appropriate monitoring components dynamically allocated for each part of the agreements. The approach is illustrated with mechanical support in the form of a configuration service which can be incorporated into SLA-based service monitoring infrastructures

    09131 Abstracts Collection -- Service Level Agreements in Grids

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    From 22.03. to 27.03.09, the Dagstuhl Seminar 09131 ``Service Level Agreements in Grids \u27\u27 was held in Schloss Dagstuhl~--~Leibniz Center for Informatics. During the seminar, several participants presented their current research, and ongoing work and open problems were discussed. Abstracts of the presentations given during the seminar as well as abstracts of seminar results and ideas are put together in this paper. The first section describes the seminar topics and goals in general. Links to extended abstracts or full papers are provided, if available

    Using Open Stack for an Open Cloud Exchange(OCX)

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    We are developing a new public cloud, the Massachusetts Open Cloud (MOC) based on the model of an Open Cloud eXchange (OCX). We discuss in this paper the vision of an OCX and how we intend to realize it using the OpenStack open-source cloud platform in the MOC. A limited form of an OCX can be achieved today by layering new services on top of OpenStack. We have performed an analysis of OpenStack to determine the changes needed in order to fully realize the OCX model. We describe these proposed changes, which although significant and requiring broad community involvement will provide functionality of value to both existing single-provider clouds as well as future multi-provider ones
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