Adversarial Personalized Ranking for Recommendation

Item recommendation is a personalized ranking task. To this end, many recommender systems optimize models with pairwise ranking objectives, such as the Bayesian Personalized Ranking (BPR). Using matrix Factorization (MF) --- the most widely used model in recommendation --- as a demonstration, we show that optimizing it with BPR leads to a recommender model that is not robust. In particular, we find that the resultant model is highly vulnerable to adversarial perturbations on its model parameters, which implies the possibly large error in generalization. To enhance the robustness of a recommender model and thus improve its generalization performance, we propose a new optimization framework, namely Adversarial Personalized Ranking (APR). In short, our APR enhances the pairwise ranking method BPR by performing adversarial training. It can be interpreted as playing a minimax game, where the minimization of the BPR objective function meanwhile defends an adversary, which adds adversarial perturbations on model parameters to maximize the BPR objective function. To illustrate how it works, we implement APR on MF by adding adversarial perturbations on the embedding vectors of users and items. Extensive experiments on three public real-world datasets demonstrate the effectiveness of APR --- by optimizing MF with APR, it outperforms BPR with a relative improvement of 11.2% on average and achieves state-of-the-art performance for item recommendation. Our implementation is available at: https://github.com/hexiangnan/adversarial_personalized_ranking.Comment: SIGIR 201

{ELIXIR}: {L}earning from User Feedback on Explanations to Improve Recommender Models

System-provided explanations for recommendations are an important component towards transparent and trustworthy AI. In state-of-the-art research, this is a one-way signal, though, to improve user acceptance. In this paper, we turn the role of explanations around and investigate how they can contribute to enhancing the quality of generated recommendations themselves. We devise a human-in-the-loop framework, called ELIXIR, where user feedback on explanations is leveraged for pairwise learning of user preferences. ELIXIR leverages feedback on pairs of recommendations and explanations to learn user-specific latent preference vectors, overcoming sparseness by label propagation with item-similarity-based neighborhoods. Our framework is instantiated using generalized graph recommendation via Random Walk with Restart. Insightful experiments with a real user study show significant improvements in movie and book recommendations over item-level feedback

Deep Learning for Recommender Systems

The widespread adoption of the Internet has led to an explosion in the number of choices available to consumers. Users begin to expect personalized content in modern E-commerce, entertainment and social media platforms. Recommender Systems (RS) provide a critical solution to this problem by maintaining user engagement and satisfaction with personalized content. Traditional RS techniques are often linear limiting the expressivity required to model complex user-item interactions and require extensive handcrafted features from domain experts. Deep learning demonstrated significant breakthroughs in solving problems that have alluded the artificial intelligence community for many years advancing state-of-the-art results in domains such as computer vision and natural language processing. The recommender domain consists of heterogeneous and semantically rich data such as unstructured text (e.g. product descriptions), categorical attributes (e.g. genre of a movie), and user-item feedback (e.g. purchases). Deep learning can automatically capture the intricate structure of user preferences by encoding learned feature representations from high dimensional data. In this thesis, we explore five novel applications of deep learning-based techniques to address top-n recommendation. First, we propose Collaborative Memory Network, which unifies the strengths of the latent factor model and neighborhood-based methods inspired by Memory Networks to address collaborative filtering with implicit feedback. Second, we propose Neural Semantic Personalized Ranking, a novel probabilistic generative modeling approach to integrate deep neural network with pairwise ranking for the item cold-start problem. Third, we propose Attentive Contextual Denoising Autoencoder augmented with a context-driven attention mechanism to integrate arbitrary user and item attributes. Fourth, we propose a flexible encoder-decoder architecture called Neural Citation Network, embodying a powerful max time delay neural network encoder augmented with an attention mechanism and author networks to address context-aware citation recommendation. Finally, we propose a generic framework to perform conversational movie recommendations which leverages transfer learning to infer user preferences from natural language. Comprehensive experiments validate the effectiveness of all five proposed models against competitive baseline methods and demonstrate the successful adaptation of deep learning-based techniques to the recommendation domain

Enhancing explainability and scrutability of recommender systems

Our increasing reliance on complex algorithms for recommendations calls for models and methods for explainable, scrutable, and trustworthy AI. While explainability is required for understanding the relationships between model inputs and outputs, a scrutable system allows us to modify its behavior as desired. These properties help bridge the gap between our expectations and the algorithm’s behavior and accordingly boost our trust in AI. Aiming to cope with information overload, recommender systems play a crucial role in filtering content (such as products, news, songs, and movies) and shaping a personalized experience for their users. Consequently, there has been a growing demand from the information consumers to receive proper explanations for their personalized recommendations. These explanations aim at helping users understand why certain items are recommended to them and how their previous inputs to the system relate to the generation of such recommendations. Besides, in the event of receiving undesirable content, explanations could possibly contain valuable information as to how the system’s behavior can be modified accordingly. In this thesis, we present our contributions towards explainability and scrutability of recommender systems: • We introduce a user-centric framework, FAIRY, for discovering and ranking post-hoc explanations for the social feeds generated by black-box platforms. These explanations reveal relationships between users’ profiles and their feed items and are extracted from the local interaction graphs of users. FAIRY employs a learning-to-rank (LTR) method to score candidate explanations based on their relevance and surprisal. • We propose a method, PRINCE, to facilitate provider-side explainability in graph-based recommender systems that use personalized PageRank at their core. PRINCE explanations are comprehensible for users, because they present subsets of the user’s prior actions responsible for the received recommendations. PRINCE operates in a counterfactual setup and builds on a polynomial-time algorithm for finding the smallest counterfactual explanations. • We propose a human-in-the-loop framework, ELIXIR, for enhancing scrutability and subsequently the recommendation models by leveraging user feedback on explanations. ELIXIR enables recommender systems to collect user feedback on pairs of recommendations and explanations. The feedback is incorporated into the model by imposing a soft constraint for learning user-specific item representations. We evaluate all proposed models and methods with real user studies and demonstrate their benefits at achieving explainability and scrutability in recommender systems.Unsere zunehmende Abhängigkeit von komplexen Algorithmen für maschinelle Empfehlungen erfordert Modelle und Methoden für erklärbare, nachvollziehbare und vertrauenswürdige KI. Zum Verstehen der Beziehungen zwischen Modellein- und ausgaben muss KI erklärbar sein. Möchten wir das Verhalten des Systems hingegen nach unseren Vorstellungen ändern, muss dessen Entscheidungsprozess nachvollziehbar sein. Erklärbarkeit und Nachvollziehbarkeit von KI helfen uns dabei, die Lücke zwischen dem von uns erwarteten und dem tatsächlichen Verhalten der Algorithmen zu schließen und unser Vertrauen in KI-Systeme entsprechend zu stärken. Um ein Übermaß an Informationen zu verhindern, spielen Empfehlungsdienste eine entscheidende Rolle um Inhalte (z.B. Produkten, Nachrichten, Musik und Filmen) zu filtern und deren Benutzern eine personalisierte Erfahrung zu bieten. Infolgedessen erheben immer mehr In- formationskonsumenten Anspruch auf angemessene Erklärungen für deren personalisierte Empfehlungen. Diese Erklärungen sollen den Benutzern helfen zu verstehen, warum ihnen bestimmte Dinge empfohlen wurden und wie sich ihre früheren Eingaben in das System auf die Generierung solcher Empfehlungen auswirken. Außerdem können Erklärungen für den Fall, dass unerwünschte Inhalte empfohlen werden, wertvolle Informationen darüber enthalten, wie das Verhalten des Systems entsprechend geändert werden kann. In dieser Dissertation stellen wir unsere Beiträge zu Erklärbarkeit und Nachvollziehbarkeit von Empfehlungsdiensten vor. • Mit FAIRY stellen wir ein benutzerzentriertes Framework vor, mit dem post-hoc Erklärungen für die von Black-Box-Plattformen generierten sozialen Feeds entdeckt und bewertet werden können. Diese Erklärungen zeigen Beziehungen zwischen Benutzerprofilen und deren Feeds auf und werden aus den lokalen Interaktionsgraphen der Benutzer extrahiert. FAIRY verwendet eine LTR-Methode (Learning-to-Rank), um die Erklärungen anhand ihrer Relevanz und ihres Grads unerwarteter Empfehlungen zu bewerten. • Mit der PRINCE-Methode erleichtern wir das anbieterseitige Generieren von Erklärungen für PageRank-basierte Empfehlungsdienste. PRINCE-Erklärungen sind für Benutzer verständlich, da sie Teilmengen früherer Nutzerinteraktionen darstellen, die für die erhaltenen Empfehlungen verantwortlich sind. PRINCE-Erklärungen sind somit kausaler Natur und werden von einem Algorithmus mit polynomieller Laufzeit erzeugt , um präzise Erklärungen zu finden. • Wir präsentieren ein Human-in-the-Loop-Framework, ELIXIR, um die Nachvollziehbarkeit der Empfehlungsmodelle und die Qualität der Empfehlungen zu verbessern. Mit ELIXIR können Empfehlungsdienste Benutzerfeedback zu Empfehlungen und Erklärungen sammeln. Das Feedback wird in das Modell einbezogen, indem benutzerspezifischer Einbettungen von Objekten gelernt werden. Wir evaluieren alle Modelle und Methoden in Benutzerstudien und demonstrieren ihren Nutzen hinsichtlich Erklärbarkeit und Nachvollziehbarkeit von Empfehlungsdiensten

Predictive Accuracy of Recommender Algorithms

Recommender systems present a customized list of items based upon user or item characteristics with the objective of reducing a large number of possible choices to a smaller ranked set most likely to appeal to the user. A variety of algorithms for recommender systems have been developed and refined including applications of deep learning neural networks. Recent research reports point to a need to perform carefully controlled experiments to gain insights about the relative accuracy of different recommender algorithms, because studies evaluating different methods have not used a common set of benchmark data sets, baseline models, and evaluation metrics. The dissertation used publicly available sources of ratings data with a suite of three conventional recommender algorithms and two deep learning (DL) algorithms in controlled experiments to assess their comparative accuracy. Results for the non-DL algorithms conformed well to published results and benchmarks. The two DL algorithms did not perform as well and illuminated known challenges implementing DL recommender algorithms as reported in the literature. Model overfitting is discussed as a potential explanation for the weaker performance of the DL algorithms and several regularization strategies are reviewed as possible approaches to improve predictive error. Findings justify the need for further research in the use of deep learning models for recommender systems