Discovery of small group interactions and performance from project emails

Despite latest advances in small group research, discovery of group interactions and performance from analysis of small group communication, such as project emails, is still minimally represented. This paper presents a novel approach of studying small groups through analysis of the participants' emails sent to the project manager. We examined 1,105 email messages from managers' email in-boxes across five distinct ICT projects from the personal, social, collaborative, and engaging perspective of the email senders and link the findings to group performance. The study provides theoretical evidence that analysis of incoming communication from project managers' email in-box can be used to measure a group's success. For project managers the approach has the potential to be highly beneficial for monitoring of indicators for the state of project health. © Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020. All rights reserved

Exploiting the user interaction context for automatic task detection

Detecting the task a user is performing on her computer desktop is important for providing her with contextualized and personalized support. Some recent approaches propose to perform automatic user task detection by means of classifiers using captured user context data. In this paper we improve on that by using an ontology-based user interaction context model that can be automatically populated by (i) capturing simple user interaction events on the computer desktop and (ii) applying rule-based and information extraction mechanisms. We present evaluation results from a large user study we have carried out in a knowledge-intensive business environment, showing that our ontology-based approach provides new contextual features yielding good task detection performance. We also argue that good results can be achieved by training task classifiers `online' on user context data gathered in laboratory settings. Finally, we isolate a combination of contextual features that present a significantly better discriminative power than classical ones

Principled Multilayer Network Embedding

Multilayer network analysis has become a vital tool for understanding different relationships and their interactions in a complex system, where each layer in a multilayer network depicts the topological structure of a group of nodes corresponding to a particular relationship. The interactions among different layers imply how the interplay of different relations on the topology of each layer. For a single-layer network, network embedding methods have been proposed to project the nodes in a network into a continuous vector space with a relatively small number of dimensions, where the space embeds the social representations among nodes. These algorithms have been proved to have a better performance on a variety of regular graph analysis tasks, such as link prediction, or multi-label classification. In this paper, by extending a standard graph mining into multilayer network, we have proposed three methods ("network aggregation," "results aggregation" and "layer co-analysis") to project a multilayer network into a continuous vector space. From the evaluation, we have proved that comparing with regular link prediction methods, "layer co-analysis" achieved the best performance on most of the datasets, while "network aggregation" and "results aggregation" also have better performance than regular link prediction methods

Applications of Temporal Graph Metrics to Real-World Networks

Real world networks exhibit rich temporal information: friends are added and removed over time in online social networks; the seasons dictate the predator-prey relationship in food webs; and the propagation of a virus depends on the network of human contacts throughout the day. Recent studies have demonstrated that static network analysis is perhaps unsuitable in the study of real world network since static paths ignore time order, which, in turn, results in static shortest paths overestimating available links and underestimating their true corresponding lengths. Temporal extensions to centrality and efficiency metrics based on temporal shortest paths have also been proposed. Firstly, we analyse the roles of key individuals of a corporate network ranked according to temporal centrality within the context of a bankruptcy scandal; secondly, we present how such temporal metrics can be used to study the robustness of temporal networks in presence of random errors and intelligent attacks; thirdly, we study containment schemes for mobile phone malware which can spread via short range radio, similar to biological viruses; finally, we study how the temporal network structure of human interactions can be exploited to effectively immunise human populations. Through these applications we demonstrate that temporal metrics provide a more accurate and effective analysis of real-world networks compared to their static counterparts.Comment: 25 page

Examining the issues & challenges of email & e-communications. 2nd Northumbria Witness Seminar Conference, 24-25 Oct 2007 Northumbria University, Newcastle upon Tyne.

These proceedings capture the content of the second Witness Seminar hosted by Northumbria University’s School of Computing, Engineering and Information Sciences. It followed the success of the first witness seminar in terms of its format and style but differed in that it focused on one topic - managing email and other electronic communications technologies from a records perspective. As before the witnesses were invited to share their views and opinions on a specific aspect taking as their starting point a pertinent published article(s). Three seminars explored the business, people and technology perspectives of email and e-communications, asking the following questions: What are the records management implications and challenges of doing business electronically? Are people the problem and the solution? Is technology the problem or panacea? The final seminar, 'Futurewatch', focused on moving forward, exploring new ways of working, potential new technologies and what records professionals and others need to keep on their radar screens

Curating E-Mails; A life-cycle approach to the management and preservation of e-mail messages

E-mail forms the backbone of communications in many modern institutions and organisations and is a valuable type of organisational, cultural, and historical record. Successful management and preservation of valuable e-mail messages and collections is therefore vital if organisational accountability is to be achieved and historical or cultural memory retained for the future. This requires attention by all stakeholders across the entire life-cycle of the e-mail records. This instalment of the Digital Curation Manual reports on the several issues involved in managing and curating e-mail messages for both current and future use. Although there is no 'one-size-fits-all' solution, this instalment outlines a generic framework for e-mail curation and preservation, provides a summary of current approaches, and addresses the technical, organisational and cultural challenges to successful e-mail management and longer-term curation.