Viewpoint Discovery and Understanding in Social Networks

The Web has evolved to a dominant platform where everyone has the opportunity to express their opinions, to interact with other users, and to debate on emerging events happening around the world. On the one hand, this has enabled the presence of different viewpoints and opinions about a - usually controversial - topic (like Brexit), but at the same time, it has led to phenomena like media bias, echo chambers and filter bubbles, where users are exposed to only one point of view on the same topic. Therefore, there is the need for methods that are able to detect and explain the different viewpoints. In this paper, we propose a graph partitioning method that exploits social interactions to enable the discovery of different communities (representing different viewpoints) discussing about a controversial topic in a social network like Twitter. To explain the discovered viewpoints, we describe a method, called Iterative Rank Difference (IRD), which allows detecting descriptive terms that characterize the different viewpoints as well as understanding how a specific term is related to a viewpoint (by detecting other related descriptive terms). The results of an experimental evaluation showed that our approach outperforms state-of-the-art methods on viewpoint discovery, while a qualitative analysis of the proposed IRD method on three different controversial topics showed that IRD provides comprehensive and deep representations of the different viewpoints

The Effect of Collective Attention on Controversial Debates on Social Media

We study the evolution of long-lived controversial debates as manifested on Twitter from 2011 to 2016. Specifically, we explore how the structure of interactions and content of discussion varies with the level of collective attention, as evidenced by the number of users discussing a topic. Spikes in the volume of users typically correspond to external events that increase the public attention on the topic -- as, for instance, discussions about `gun control' often erupt after a mass shooting. This work is the first to study the dynamic evolution of polarized online debates at such scale. By employing a wide array of network and content analysis measures, we find consistent evidence that increased collective attention is associated with increased network polarization and network concentration within each side of the debate; and overall more uniform lexicon usage across all users.Comment: accepted at ACM WebScience 201

Understanding online political networks: The case of the far-right and far-left in Greece

This is the author accepted manuscript. The final version is available from the publisher via the DOI in this record.This paper examines the connectivity among political networks on Twitter. We explore dynamics inside and between the far right and the far left, as well as the relation between the structure of the network and sentiment. The 2015 Greek political context offers a unique opportunity to investigate political communication in times of political intensity and crisis. We explore interactions inside and between political networks on Twitter in the run up to the elections of three different ballots: the parliamentary election of 25 January, the bailout referendum of 5 July, the snap election of 20 September; we, then, compare political action during campaigns with that during routinized politics.This work received funding from the European Union Horizon 2020 Programme (Horizon2020/2014–2020), under grant agreement 688380

Slashdot, open news and informated media: exploring the intersection of imagined futures and web publishing technology

"In this essay, my interest is in how imagined media futures are implicated in the work of producing novel web publishing technology. I explore the issue through an account of the emergence of Slashdot, the tech news and discussion site that by 1999 had implemented a number of recommendation features now associated with social media and web 2.0 platforms. Specifically, I aim to understand the connection between the development of Slashdot’s influential content-management system (CMS) - an elaborate publishing infrastructure called “Slash” that allowed editors to choose reader submissions for publication and automatically distributed the work of moderating the comments sections among trusted users - and two distinct visions of a web-enabled transformation of media production.

The bottom-up formation and maintenance of a Twitter community: analysis of the #FreeJahar Twitter community

Purpose – The article explores the formation, maintenance and disintegration of a fringe Twitter community in order to understand if offline community structure applies to online communities Design/methodology/approach – The research adopted Big Data methodological approaches in tracking user-generated contents over a series of months and mapped online Twitter interactions as a multimodal, longitudinal ‘social information landscape’. Centrality measures were employed to gauge the importance of particular user nodes within the complete network and time-series analysis were used to track ego centralities in order to see if this particular online communities were maintained by specific egos. Findings – The case study shows that communities with distinct boundaries and memberships can form and exist within Twitter’s limited user content and sequential policies, which unlike other social media services, do not support formal groups, demonstrating the resilience of desperate online users when their ideology overcome social media limitations. Analysis in this article using social networks approaches also reveals that communities are formed and maintained from the bottom-up. Research limitations/implications – The research data is based on a particular dataset which occurred within a specific time and space. However, due to the rapid, polarising group behaviour, growth, disintegration and decline of the online community, the dataset presents a ‘laboratory’ case from which many other online community can be compared with. It is highly possible that the case can be generalised to a broader range of communities and from which online community theories can be proved/disproved. Practical implications – The article showed that particular group of egos with high activities, if removed, could entirely break the cohesiveness of the community. Conversely, strengthening such egos will reinforce the community strength. The questions mooted within the paper and the methodology outlined can potentially be applied in a variety of social science research areas. The contribution to the understanding of a complex social and political arena, as outlined in the paper, is a key example of such an application within an increasingly strategic research area - and this will surely be applied and developed further by the computer science and security community. Originality/value – The majority of researches that cover these domains have not focused on communities that are multimodal and longitudinal. This is mainly due to the challenges associated with the collection and analysis of continuous datasets that have high volume and velocity. Such datasets are therefore unexploited with regards to cyber-community research

Cultures of Sustainability: ‘Ways of doing’ cooking

In our research, we have been expanding our conceptual and methodological frames of reference as designers, in order to explore the complexity of factors involved in environmental sustainability and the consequent challenges posed for design research. In this paper, we discuss some of these issues in user-centered and sustainable design, drawing out and developing relations to concepts from other fields of study, such as the sociology of consumption and material culture. In order to better understand the role that (sustainable) design products might play within people’s everyday lives and lifestyles, we interpret and discuss notions of ‘socio-cultural practices’ of consumption and frame an approach to studying people’s ‘ways of doing’ with artifacts. We point to two examples from our previous research on designing for energy awareness and for sustainable bathing practices. A current study is presented in depth, in which families and singles, resident in The Netherlands but originating from different countries, have been observed and interviewed during preparation of a meal, eating and clearing up afterwards. Through studying and reflecting on the different ‘ways of doing’ cooking, we gained insights into how cooking and a range of associated practices and artifacts are deeply embedded in traditions, meanings and aspirations. Issues of environmental consumption, such as water, energy and waste, are at stake in such design research but, as we argue, so is attention and sensitivity to how these are interwoven in meaningful socio-cultural practices. The setup and findings are presented, as a point of departure for raising conceptual and methodological questions to be developed in future work

Social media as a data gathering tool for international business qualitative research: opportunities and challenges

Lusophone African (LA) multinational enterprises (MNEs) are becoming a significant pan-African and global economic force regarding their international presence and influence. However, given the extreme poverty and lack of development in their home markets, many LA enterprises seeking to internationalize lack resources and legitimacy in international markets. Compared to higher income emerging markets, Lusophone enterprises in Africa face more significant challenges in their internationalization efforts. Concomitantly, conducting significant international business (IB) research in these markets to understand these MNEs internationalization strategies can be a very daunting task. The fast-growing rise of social media on the Internet, however, provides an opportunity for IB researchers to examine new phenomena in these markets in innovative ways. Unfortunately, for various reasons, qualitative researchers in IB have not fully embraced this opportunity. This article studies the use of social media in qualitative research in the field of IB. It offers an illustrative case based on qualitative research on internationalization modes of LAMNEs conducted by the authors in Angola and Mozambique using social media to identify and qualify the population sample, as well as interact with subjects and collect data. It discusses some of the challenges of using social media in those regions of Africa and suggests how scholars can design their studies to capitalize on social media and corresponding data as a tool for qualitative research. This article underscores the potential opportunities and challenges inherent in the use of social media in IB-oriented qualitative research, providing recommendations on how qualitative IB researchers can design their studies to capitalize on data generated by social media.https://doi.org/10.1080/15475778.2019.1634406https://doi.org/10.1080/15475778.2019.1634406https://doi.org/10.1080/15475778.2019.1634406https://doi.org/10.1080/15475778.2019.1634406Accepted manuscriptPublished versio

Beyond Fish and Bicycles: Exploring the Varieties of Online Women’s Ideological Spaces

The Internet has been instrumental in connecting under-represented and vulnerable groups of people. Platforms built to foster social interaction and engagement have enabled historically disenfranchised groups to have a voice. One such vulnerable group is women. In this paper, we explore the diversity in online women’s ideological spaces using a multi-dimensional approach. We perform a large-scale, data-driven analysis of over 6M Reddit comments and submissions from 14 subreddits. We elicit a diverse taxonomy of online women’s ideological spaces, ranging from counterparts to the so-called Manosphere to Gender-Critical Feminism. We then perform content analysis, finding meaningful differences across topics and communities. Finally, we explore two platforms, namely, ovarit.com and thepinkpill.co, where two toxic communities of online women’s ideological spaces (Gender-Critical Feminism and Femcels) migrated after their ban on Reddit