Robot Mindreading and the Problem of Trust

This paper raises three questions regarding the attribution of beliefs, desires, and intentions to robots. The first one is whether humans in fact engage in robot mindreading. If they do, this raises a second question: does robot mindreading foster trust towards robots? Both of these questions are empirical, and I show that the available evidence is insufficient to answer them. Now, if we assume that the answer to both questions is affirmative, a third and more important question arises: should developers and engineers promote robot mindreading in view of their stated goal of enhancing transparency? My worry here is that by attempting to make robots more mind-readable, they are abandoning the project of understanding automatic decision processes. Features that enhance mind-readability are prone to make the factors that determine automatic decisions even more opaque than they already are. And current strategies to eliminate opacity do not enhance mind-readability. The last part of the paper discusses different ways to analyze this apparent trade-off and suggests that a possible solution must adopt tolerable degrees of opacity that depend on pragmatic factors connected to the level of trust required for the intended uses of the robot

Explain yourself! Effects of Explanations in Human-Robot Interaction

Recent developments in explainable artificial intelligence promise the potential to transform human-robot interaction: Explanations of robot decisions could affect user perceptions, justify their reliability, and increase trust. However, the effects on human perceptions of robots that explain their decisions have not been studied thoroughly. To analyze the effect of explainable robots, we conduct a study in which two simulated robots play a competitive board game. While one robot explains its moves, the other robot only announces them. Providing explanations for its actions was not sufficient to change the perceived competence, intelligence, likeability or safety ratings of the robot. However, the results show that the robot that explains its moves is perceived as more lively and human-like. This study demonstrates the need for and potential of explainable human-robot interaction and the wider assessment of its effects as a novel research direction

Utilising Explanations to Mitigate Robot Conversational Failures

This paper presents an overview of robot failure detection work from HRI and adjacent fields using failures as an opportunity to examine robot explanation behaviours. As humanoid robots remain experimental tools in the early 2020s, interactions with robots are situated overwhelmingly in controlled environments, typically studying various interactional phenomena. Such interactions suffer from real-world and large-scale experimentation and tend to ignore the 'imperfectness' of the everyday user. Robot explanations can be used to approach and mitigate failures, by expressing robot legibility and incapability, and within the perspective of common-ground. In this paper, I discuss how failures present opportunities for explanations in interactive conversational robots and what the potentials are for the intersection of HRI and explainability research

Experiential AI: A transdisciplinary framework for legibility and agency in AI

Experiential AI is presented as a research agenda in which scientists and artists come together to investigate the entanglements between humans and machines, and an approach to human-machine learning and development where knowledge is created through the transformation of experience. The paper discusses advances and limitations in the field of explainable AI; the contribution the arts can offer to address those limitations; and methods to bring creative practice together with emerging technology to create rich experiences that shed light on novel socio-technical systems, changing the way that publics, scientists and practitioners think about AI.Comment: 10 pages, 3 appendice