Spartan Daily, October 15, 1973

Volume 61, Issue 12https://scholarworks.sjsu.edu/spartandaily/5772/thumbnail.jp

An Examination of service quality: An Internal study

Customer service has been the focus of companies for the past decade. In Rochester, New York, businesses large and small have demonstrated concern for service excellence. Quality of service is defined by the customer. For one Rochester company, this case study will set parameters to determine whether gaps are present between corporate client expectations and employee perception. Tabulated gaps can be identified and narrowed to secure the company as a stronger competitor of customer satisfaction

The Cord Weekly (January 12, 1968)

Rab44 is an atypical Rab GTPase that contains some additional domains such as the EF-hand and coiled-coil domains as well as Rab-GTPase domain. Although Rab44 genes have been found in mammalian genomes, no studies concerning Rab44 have been reported yet. Here, we identified Rab44 as an upregulated protein during osteoclast differentiation. Knockdown of Rab44 by small interfering RNA promotes RANKL-induced osteoclast differentiation of the murine monocytic cell line, RAW-D or of bone marrow-derived macrophages (BMMs). In contrast, overexpression of Rab44 prevents osteoclast differentiation. Rab44 was localized in the Golgi complex and lysosomes, and Rab44 overexpression caused an enlargement of early endosomes. A series of deletion mutant studies of Rab44 showed that the coiled-coil domain and lipidation sites of Rab44 is important for regulation of osteoclast differentiation. Mechanistically, Rab44 affects nuclear factor of activated T-cells c1 (NFATc1) signaling in RANKL-stimulated macrophages. Moreover, Rab44 depletion caused an elevation in intracellular Ca2+ transients upon RANKL stimulation, and particularly regulated lysosomal Ca2+ influx. Taken together, these results suggest that Rab44 negatively regulates osteoclast differentiation by modulating intracellular Ca2+ levels followed by NFATc1 activation.長崎大学学位論文 学位記番号:博(医歯薬)甲第1003号 学位授与年月日:平成29年12月6日Author: Yu Yamaguchi, Eiko Sakai, Kuniaki Okamoto, Hiroshi Kajiya, Koji Okabe, Mariko Naito, Tomoko Kadowaki, Takayuki TsukubaCitation: Cellular and Molecular Life Sciences, 75(1), pp.33-48; 201

New Spectacles for Juliette: Values and Ethics for Creative Business

This is the third book in an on-going series published by Nottingham Creative Network which was established in 2006 as a re-incarnation of Creative Collaborations which was established in 2003. Both incarnations offer(ed) professional and business development advice, support, training and networking opportunities made relevant for the specific and sometimes non-standard ways that creative businesses operate and exchange. This series of books occupies a cross-over space between broad conceptual debates, creativity itself, ideas for creative business and concrete advice for professional development. The first in this series is entitled Fish, Horses and Other Animals; Professional and Business Development for the Creative Ecology and tries to offer some ideas about understanding and engaging with informal creative business networks. The second, Soul Food, and Music: Research and Innovation for Creative Business explores ways to consolidate research for creative business and use it for thinking about innovation. As you will see, this third book continues the theme of professional and business development for the specifics of creative business by introducing questions of values and ethics into our broader on-going discussion

Estimating the Size and Structure of the Underground Commercial Sex Economy in Eight Major U.S. Cities

The underground commercial sex economy (UCSE) generates millions of dollars annually, yet investigation and data collection remain under resourced. Our study aimed to unveil the scale of the UCSE in eight major US cities. Across cities, the UCSE's worth was estimated between $39.9 and$290 million in 2007, but decreased since 2003 in all but two cities. Interviews with pimps, traffickers, sex workers, child pornographers, and law enforcement revealed the dynamics central to the underground commercial sex trade -- and shaped the policy suggestions to combat it

Simplifying resource discovery and access in academic libraries : implementing and evaluating Summon at Huddersfield and Northumbria Universities

Facilitating information discovery and maximising value for money from library materials is a key driver for academic libraries, which spend substantial sums of money on journal, database and book purchasing. Users are confused by the complexity of our collections and the multiple platforms to access them and are reluctant to spend time learning about individual resources and how to use them - comparing this unfavourably to popular and intuitive search engines like Google. As a consequence the library may be seen as too complicated and time consuming and many of our most valuable resources remain undiscovered and underused. Federated search tools were the first commercial products to address this problem. They work by using a single search box to interrogate multiple databases (including Library catalogues) and journal platforms. While going some way to address the problem, many users complained that they were still relatively slow, clunky and complicated to use compared to Google or Google Scholar. The emergence of web-scale discovery services in 2009 promised to deal with some of these problems. By harvesting and indexing metadata direct from publishers and local library collections into a single index they facilitate resource discovery and access to multiple library collections (whether in print or electronic form) via a single search box. Users no longer have to negotiate a number of separate platforms to find different types of information and because the data is held in a single unified index searching is fast and easy. In 2009 both Huddersfield and Northumbria Universities purchased Serials Solutions Summon. This case study report describes the selection, implementation and testing of Summon at both Universities drawing out common themes as well as differences; there are suggestions for those who intend to implement Summon in the future and some suggestions for future development

Employee Satisfaction in Sport: Development of a Multi-Dimensional Model in Coaching

Despite the overwhelming emphasis on job satisfaction in sport management research, scholars continue to advocate for the distinctiveness and importance of evaluating both job satisfaction and dissatisfaction. The purpose of this investigation is to develop a model of job satisfaction and dissatisfaction for intercollegiate coaches. Fifteen head coaches participated in semistructured interviews. Results revealed a sport industry speci!c three-factor model. Desirable job factors (Player-Coach Relationships, Recognition, and Social Status) were related only to satisfaction. Industry Standard Factors (Sport Policy, Salary, Recruiting, Supervision, and Life Balance) were related only to dissatisfaction. Performance Dependent Factors (Flexibility and Control, Program Building, and Relationships with Colleagues) were related to satisfaction and dissatisfaction. The results support the distinctiveness of job satisfaction and dissatisfaction as constructs, and also demonstrate a continued need for examining job attitudes within context. As sport managers understand the particular expectations of their employees and their industry they can better diagnose and solve employee issues

Aesthetic Labour at the Coffee Shop: Exploring Young Workers\u27 Perceptions of the Service Encounter

Using qualitative data gathered from in-depth interviews, this research aims to elucidate how young coffeehouse baristas experience the service encounter. As aesthetic labourers, baristas are hypothesized to possess a certain level of embodied capital, which empowers them in their interactions with customers. However, many young interactive service workers are stopgap workers who do not intend to make careers out of their part-time jobs. How does their unique position in the labour market influence the ways in which these workers experience employment in the lower tier of the service sector? The findings suggest that age and class intersect in the coffeehouse setting to gentrify barista work, but coffeehouse employers\u27 efforts to empower their employees have variable results. Thus young workers\u27 working conditions and career aspirations appear to be important in determining whether and how resistance plays out in the three-way relationship among employers, workers, and customers