Developing sustainable business models for institutions’ provision of open educational resources: Learning from OpenLearn users’ motivations and experiences

Universities across the globe have, for some time, been exploring the possibilities for achieving public benefit and generating business and visibility through releasing and sharing open educational resources (OER). Many have written about the need to develop sustainable and profitable business models around the production and release of OER. Downes (2006), for example, has questioned the financial sustainability of OER production at scale. Many of the proposed business models focus on OER’s value in generating revenue and detractors of OER have questioned whether they are in competition with formal education. This paper reports on a study intended to broaden the conversation about OER business models to consider the motivations and experiences of OER users as the basis for making a better informed decision about whether OER and formal learning are competitive or complementary with each other. The study focused on OpenLearn - the Open University’s (OU) web-based platform for OER, which hosts hundreds of online courses and videos and is accessed by over 3,000,000 users a year. A large scale survey and follow-up interviews with OpenLearn users worldwide revealed that university provided OER can offer learners a bridge to formal education, allowing them to try out a subject before registering on a formal course and to build confidence in their abilities as learners. In addition, it was found that using OER during formal paid-for study can improve learners’ performance and self-reliance, leading to increased retention and satisfaction with the learning experience

Open educational resources for all? Comparing user motivations and characteristics across The Open University’s iTunes U channel and OpenLearn platform.

With the rise in access to mobile multimedia devices, educational institutions have exploited the iTunes U platform as an additional channel to provide free educational resources with the aim of profile-raising and breaking down barriers to education. For those prepared to invest in content preparation, it is possible to produce interactive, portable material that can be made available globally. Commentators have questioned both the financial implications for platform-specific content production, and the availability of devices for learners to access it (Osborne, 2012). The Open University (OU) makes its free educational resources available on iTunes U and via its web-based open educational resources (OER) platform, OpenLearn. The OU’s OER on iTunes U reached the 60 million download mark in 2013; its OpenLearn platform boasts 27 million unique visitors since 2006. This paper reports the results of a large-scale study of users of the OU’s iTunes U channel and OpenLearn platform. A survey of several thousand users revealed key differences in demographics between those accessing OER via the web and via iTunes U. In addition, the data allowed comparison between three groups: formal learners, informal learners and educators. The study raises questions about whether university-provided OER meet the needs of users and makes recommendations for how content can be modified to suit their needs. As the publishing of OER becomes core to business, we reflect on reasons why understanding users’ motivations and demographics is vital, allowing for needs-led resource provision and content that is adapted to best achieve learner satisfaction, and to deliver institutions’ social mission

Re(engineering) student success: constructing knowledge on students’ experiences in engineering education programs to encourage holistic student success

If a group of engineering deans were asked whether students at their institutions were successful and why, what information might they immediately or subconsciously use to measure or gauge the engineering students’ success? If only academic performance outcomes like GPA, individual course grades, or graduation rate race to their minds, then their rationale aligns with the majority of researchers. My research seeks to shift the mindset that frames engineering student success mainly within the boundaries of academic performance measures. By measuring students’ perceived autonomy, competence, social integration and relatedness within their programs, and aspirations after graduation, one can more accurately judge whether engineering students are achieving holistic student success. By utilizing surveys and exit interviews for freshmen Summer Bridge Program (SBP) participants, interviewing continuing and past SBP participants, and surveying engineering seniors, this research gathered more in-depth information on students’ experiences. In turn, one can better understand how the structures of engineering summer and undergraduate programs either contribute to or detract from student success and motivation. Results from SBP freshmen indicated that community building, structured studying, real-world experiences, residential life, and mentorship were perceived as valuable components by the students. Also, a perceived difficulty gap, based on students’ prior engineering experience(s), was uncovered. For continuing SBP students, there was an emphasis on Black community, leadership, and discourse when moving from SBP to larger departments. Lastly, within the seniors, we found that students tend to choose engineering careers regardless of their undergraduate experiences. This information can be used in practice for enhancing programmatic planning and design as well as potentially developing novel program components that contribute to students becoming more self-determined, motivated engineers. It is my hope that one day in the near future, engineering education faculty, administrators, and leaders will cultivate and measure success based on a more comprehensive assessment of lived experiences and better recognize how their decisions regarding programmatic structures impact students’ success and motivation

Intramural, collaborative learning systems

This thesis focuses on three related concepts: problem-based collaborative learning; the use of multimedia tools in learning systems; and participatory design as a software engineering methodology to create multimedia tools to be used in learning systems. A literature review of the three areas is followed by an overview of the pedagogical, technological, and business trends that affect the direction of innovation in education, including problem-based learning. A discussion of a software engineering project to develop a multimedia application that enhances the learning of geography skills and puts the programming, interface design and multimedia systems capabilities of college students into action ensues. The project results are presented, and suggestions for future research are proposed