Developing business community portals for SMEs-Issues of design, development and sustainability

Governments worldwide are using funding initiatives to encourage small businesses to adopt e-commerce technology. In Australia both State and Federal Governments have encouraged e-commerce uptake through the funding of Internet portal developments that have a specific community or business focus. The success of such portals, as with many Web developments, has been mixed and there is little evidence of any evaluation of the effectiveness of such investments. This paper reports on research into an Australian B2B business community portal from launch to closure. A survey and in-depth interviews with portal participants were undertaken. The research sought to understand how the portal had been developed, and what factors may have contributed to its demise. The findings identified a number of factors, not discussed in the literature, that are important in portal development. These include: how the development process is undertaken; technological readiness of the small business owners; meeting business expectations; and understanding the business community stakeholders. The results from this study suggest that portal projects such as this are problematic and funding bodies such as governments need to understand the factors that contribute to success before funds are committed.<br /

Policy Issues of e-Commerce Technology Diffusion in Southeast Nigeria: The Case of Small Scale Agribusiness

The benefits brought about by the emergence of e-commerce, e-business and other Information Communication Technologies (ICTs) applications have not been fully explored in the developing economies of the world. The less developed economies are still struggling to catch up with ICT application as opposed to its heavy deployment in the developed economies. Empirical evidence suggests that ICTs and other related technologies are increasingly emerging in the communities of the developing economies such as Nigeria. Rural actors engaged in the Agricultural industries (Agribusiness) feel that the implementation of ICTs can influence the development of new business processes and the way existing processes are organised. In the Southeast of Nigeria, which is a typical example of a less developed community, the impact of e-business technologies has yet to be determined. This paper identifies two classical traditional agribusiness supply chains and hence reports on the impact of e-commerce technology diffusion along the equilibrium of the supply chains, focusing on the elimination of intermediary actors from the chain. It provides an assessment of the Governments’ policies and strategies on e-commerce adoption for the sustainability of small-scale agricultural businesses. The paper examines the politics surrounding ICT implementations by actors engaged in the agribusiness sector. This research has motivated The South East State Government, in collaboration with the Federal Government, to give closer attention to their earlier policy of making Nigeria an ICT-enabled country

Promoting E-Commerce among SMEs through Community-Based Portals: An Analysis of Three West Australian Cases

In Western Australia, efforts to increase SME e-commerce adoption have been integrated with some regional community portals in order to access greater levels of government funding. This paper examines three such cases. Results indicate that although the enablement of e-commerce was intended to be the driving force behind these portals, it is the traffic generated from online community activity and community support of the portals that have helped sustain them. While e-commerce economic benefits from the portals have been slow to materialise, the portals have produced benefits in the form of increased online community participation and e-commerce awareness

Assessing the success and evaluating the benefits of government-sponsored regional internet-trading platforms for small and medium enterprises: A Western Australian perspective

The Internet has been viewed as an opportunity for small and medium enterprises (SMEs) to efficiently compete in the global arena with their larger counterparts by overcoming distance and size. However, research has shown that actual uptake of Internet e-commerce by SMEs has been lagging behind that of larger companies. Fearing a growing digital divide between large companies and SMEs, some governments have taken specific measures to encourage SME participation in ecommerce. One of the more direct government initiatives to hasten the progression of SMEs on the e-commerce adoption curve is the creation, sponsorship and management of regional Internet trading platforms for these enterprises. Such a move is predicated on the belief that these platforms will offer SMEs a low-cost introduction to participation in Internet trading platforms without the need for significant technology investments, allowing them to reap benefits like lower costs, improved customer service and new levels of innovation through knowledge-sharing

Regional construction sector: sector implementation plan (SIP)

This Sector Implementation Plan (SIP) forms an integral part of the Regional Economic Strategy (RES), acting as a high level plan for the region’s construction sector, and providing an overview of the strategic actions and interventions which will deliver the outcomes required to achieve progress against each key challenge

Development of a community e-portal constellation: Queensland Smart Region Initiative

A community e-portal facilitates dynamic (developing), value (financial and non-financial), constellation (collaborative networks), which supports community integration and economic growth. The OECD has identified that social cohesion rather than narrow economic gain is the most significant outcome for societies where all citizens, through learning and the transfer of knowledge, skills and attitudes, leads to becoming more effective and proactive participants in civil and economic processes. In this work, action research facilitated design, development, and implementation of a community-portal dynamic-value constellation to support networked value chains, community, and local government connectivity. The research gives insights through working closely with stakeholders. The research domain represents a novel value creation model, incorporating technologies and solutions in the context of virtual enterprises, partnerships and joint ventures and other market-driven value constellations, where partners dynamically come together in response to or in anticipation of new market opportunities. Such constellations, however, bring with them significant operational and logistical challenges, about which there has been very little prior knowledge

Studies in Trade and Investment: The Development Impact of Information Technology in Trade Facilitation

It is important to lay out a framework for understanding how trade facilitation (TF) affects the movement of goods, and where information (IT) fits in. This relationship, in turn, sets the stage for locating small and medium-sized enterprises (SMEs) in international transactions. There is an increasing amount of substantial literature on TF and equally wide knowledge of IT. While it is not the intent of this chapter to survey these materials, to the extent that they are relevant to the following discussion, they will be referred to appropriately. Section A of this chapter elaborates on TF and the wide range of instruments that have been used and analyzed while section B details some actual experiences in the use of IT in TF. Section C examines small and medium-sized enterprises and IT in TF. Section D summarizes this chapter and considers the implications for inclusive growth.Trade facilitation, ICT, IT, SMEs,

Sustainability motivations and practices in small tourism enterprises in European protected areas

A survey of around 900 tourism enterprises in 57 European protected areas shows that small firms are more involved in taking responsibility for being sustainable than previously expected, including eco-savings related operational practices but also reporting a wide range of social and economic responsibility actions. Two-step cluster analysis was used to group the firms in three groups based on their motivations to be sustainable. Business driven firms implement primarily eco-savings activities and are commercially oriented. Legitimization driven firms respond to perceived stakeholder pressure and report a broad spectrum of activities. Lifestyle and value driven firms report the greatest number of environmental, social and economic activities. No profile has a higher business performance than average. The study has implications for policy programmes promoting sustainability behaviour change based primarily on a business case argument