Warehousing and Inventory Management in Dual Channel and Global Supply Chains

More firms are adopting the dual-channel supply chain business model where firms offer their products to customers using dual-channel sales (to offer the item to customers online and offline). The development periods of innovative products have been shortened, especially for high-tech companies, which leads to products with short life cycles. This means that companies need to put their new products on the market as soon as possible. The dual-channel supply chain is a perfect tool to increase the customer’s awareness of new products and to keep customers’ loyalty; firms can offer new products online to the customer faster compared to the traditional retail sales channel. The emergence of dual-channel firms was mainly driven by the expansion in internet use and the advances in information and manufacturing technologies. No existing research has examined inventory strategies, warehouse structure, operations, and capacity in a dual-channel context. Additionally, firms are in need to integrate their global suppliers base; where the lower parts costs compensate for the much higher procurement and cross-border costs; in their supply chain operations. The most common method used to integrate the global supplier base is the use of cross-dock, also known as Third Party Logistic (3PL). This study is motivated by real-world problem, no existing research has considered the optimization of cross-dock operations in terms of dock assignment, storage locations, inventory strategies, and lead time uncertainty in the context of a cross-docking system. In this dissertation, we first study the dual-channel warehouse in the dual-channel supply chain. One of the challenges in running the dual-channel warehouse is how to organize the warehouse and manage inventory to fulfill both online and offline (retailer) orders, where the orders from different channels have different features. A model for a dual-channel warehouse in a dual-channel supply chain is proposed, and a solution approach is developed in the case of deterministic and stochastic lead times. Ending up with numerical examples to highlight the model’s validity and its usefulness as a decision support tool. Second, we extend the first problem to include the global supplier and the cross-border time. The impact of global suppliers and the effect of the cross-border time on the dual-channel warehouse are studied. A cross-border dual-channel warehouse model in a dual-channel supply chain context is proposed. In addition to demand and lead time uncertainty, the cross-border time is included as stochastic parameter. Numerical results and managerial insights are also presented for this problem. Third, motivated by a real-world cross-dock problem, we perform a study at one of the big 3 automotive companies in the USA. The company faces the challenges of optimizing their operations and managing the items in the 3PL when introducing new products. Thus, we investigate a dock assignment problem that considers the dock capacity and storage space and a cross-dock layout. We propose an integrated model to combine the cross-dock assignment problem with cross-dock layout problem so that cross-dock operations can be coordinated effectively. In addition to lead time uncertainty, the cross-border time is included as stochastic parameter. Real case study and numerical results and managerial insights are also presented for this problem highlighting the cross-border effect. Solution methodologies, managerial insights, numerical analysis as well as conclusions and potential future study topics are also provided in this dissertation

Modelling Planner-Carrier Interactions in Road Freight Transport: Optimization of Road Maintenance Costs Via Overloading Control

A bi-level modelling approach is proposed to represent the interaction between the vehicle loading practices of road freight transport carriers, and the decisions of a road planning authority responsible both for road maintenance and for the enforcement of overloading control. At the lower (reactive) level, the overloading decisions of the carriers impact on road maintenance expenditure, while at the upper (anticipatory) level the planner decides fine and enforcement levels by anticipating the responses of the carriers. A case study using data from Mexico is used to illustrate the method

Selection of return channels and recovery options for used products

Due to legal, economic and socio-environmental factors, reverse logistics practices and extended producer responsibility have developed into a necessity in many countries. The end results and expectations may differ, but the motivation remains the same. Two significant components in a reverse logistics system -product recovery options and return channels - are the focus of this thesis. The two main issues examined are allocation of the returned products to recovery options, and selection of the collection methods for product returns. The initial segment of this thesis involves the formulation of a linear programming model to determine the optimal allocation of returned products differing in quality to specific recovery options. This model paves the way for a study on the effects of flexibility on product recovery allocation. A computational example utilising experimental data was presented to demonstrate the viability of the proposed model. The results revealed that in comparison to a fixed match between product qualities and recovery options, the product recovery operation appeared to be more profitable with a flexible allocation. The second segment of this thesis addresses the methods employed for the initial collection of returned products. A mixed integer nonlinear programming model was developed to facilitate the selection of optimal collection methods for these products. This integrated model takes three different initial collection methods into consideration. The model is used to solve an illustrative example optimally. However, as the complexity of the issue renders this process ineffective in the face of larger problems, the Lagrangian relaxation method was proposed to generate feasible solutions within reasonable computational times. This method was put to the test and the results were found to be encouraging

Reverse Logistics Network Structures and Design

Logistics network design is commonly recognized as a strategic supply chain issue of prime importance. The location of production facilities, storage concepts, and transportation strategies are major determinants of supply chain performance. This chapter considers logistics network design for the particular case of closed-loop supply chains. We highlight key issues that companies are facing when deciding upon the logistics implementation of a product recovery initiative. In particular, we point out differences and analogies with logistics network design for traditional 'forward' supply chains. Moreover, we discuss the strategic fit between specific supply chain contexts and logistics network structures. Conclusions are supported by a quantitative analysis

Design of Closed Loop Supply Chains

Increased concern for the environment has lead to new techniques to design products and supply chains that are both economically and ecologically feasible. This paper deals with the product - and corresponding supply chain design for a refrigerator. Literature study shows that there are many models to support product design and logistics separately, but not in an integrated way. In our research we develop quantitative modelling to support an optimal design structure of a product, i.e. modularity, repairability, recyclability, as well as the optimal locations and goods flows allocation in the logistics system. Environmental impacts are measured by energy and waste. Economic costs are modelled as linear functions of volumes with a fixed set-up component for facilities. We apply this model using real life R&D data of a Japanese consumer electronics company. The model is run for different scenarios using different parameter settings such as centralised versus decentralised logistics, alternative product designs, varying return quality and quantity, and potential environmental legislation based on producer responsibility.supply chain management;reverse logistics;facility location;network design;product design

Product Return Handling

In this article we focus on product return handling and warehousingissues. In some businesses return rates can be well over 20% andreturns can be especially costly when not handled properly. In spiteof this, many managers have handled returns extemporarily. The factthat quantitative methods barely exist to support return handlingdecisions adds to this. In this article we bridge those issues by 1)going over the key decisions related with return handling; 2)identifying quantitative models to support those decisions.Furthermore, we provide insights on directions for future research.reverse logistics;decision-making;quantitative models;retailing and warehousing

Arc routing problems: A review of the past, present, and future

[EN] Arc routing problems (ARPs) are defined and introduced. Following a brief history of developments in this area of research, different types of ARPs are described that are currently relevant for study. In addition, particular features of ARPs that are important from a theoretical or practical point of view are discussed. A section on applications describes some of the changes that have occurred from early applications of ARP models to the present day and points the way to emerging topics for study. A final section provides information on libraries and instance repositories for ARPs. The review concludes with some perspectives on future research developments and opportunities for emerging applicationsThis research was supported by the Ministerio de Economia y Competitividad and Fondo Europeo de Desarrollo Regional, Grant/Award Number: PGC2018-099428-B-I00. The Research Council of Norway, Grant/Award Numbers: 246825/O70 (DynamITe), 263031/O70 (AXIOM).Corberán, Á.; Eglese, R.; Hasle, G.; Plana, I.; Sanchís Llopis, JM. (2021). Arc routing problems: A review of the past, present, and future. Networks. 77(1):88-115. https://doi.org/10.1002/net.21965S8811577