Towards a Systematic Repository of Knowledge About Managing Collaborative Design Conflicts

Increasingly, complex artifacts such as cars, planes and even software are designed using large-scale and often highly distributed collaborative processes. A key factor in the effectiveness of these processes concerns how well conflicts are managed. Better approaches need to be developed and adopted, but the lack of systematization and dissemination of the knowledge in this field has been a big barrier to the cumulativeness of research in this area as well as to incorporating these ideas into design practice. This paper describes a growing repository of conflict management expertise, built as an augmentation of the MIT Process Handbook, that is designed to address these challenges.

Towards a systematic repository of knowledge about managing collaborative design conflicts

"October 1999."Includes bibliographical references (p. 15-16).Mark Klein

A negotiation platform for cooperating multi-agent systems

Ankara : Department of Computer Engineering and Information Science and Institute of Engineering and Science, Bilkent Univ., 1993.Thesis (Ph. D.) -- Bilkent University, 1993.Includes bibliographical references leaves 96-107Polat, FarukPh.D

Negotiation Between Distributed Agents in a Concurrent Engineering System

Current approaches to design are often serial and iterative in nature, leading to poor quality of design and reduced productivity. Complex artifacts are designed by groups of experts, each with his/her own area of expertise. Hence design can be modeled as a cooperative multi-agent problem-solving task, where different agents possess different expertise and evaluation criteria. New techniques for Concurrent Design, which emphasize parallel interaction among design experts involved, are needed. During this concurrent design process, disagreements may arise among the expert agents as the design is being produced. The process by which these differences are resolve to arrive at a common set of design decisions is called Negotiation. The main issues associated with the negotiation process are, whether negotiation should be centralized or distributed, the language of communication and the negotiation strategy. The goals of this thesis are to study the work done by various researchers in this field, to do a comarative analysis of their work and to design and implement an approach to handle negotiation between expert agents in an existing Concurrent Engineering Design System

Making intelligent systems team players: Case studies and design issues. Volume 1: Human-computer interaction design

Initial results are reported from a multi-year, interdisciplinary effort to provide guidance and assistance for designers of intelligent systems and their user interfaces. The objective is to achieve more effective human-computer interaction (HCI) for systems with real time fault management capabilities. Intelligent fault management systems within the NASA were evaluated for insight into the design of systems with complex HCI. Preliminary results include: (1) a description of real time fault management in aerospace domains; (2) recommendations and examples for improving intelligent systems design and user interface design; (3) identification of issues requiring further research; and (4) recommendations for a development methodology integrating HCI design into intelligent system design

Conflict and error management: A case in the furniture industry

The purpose of this study is to investigate and provide tools for the furniture industry, for detecting and preventing damage from propagating errors. Many of the errors cascading in a furniture manufacturing facility are typically detected only after the original process that causes the error had already caused errors. Previous research has developed and validated theoretical methods, such as CEPD, to prevent and detect errors and conflicts. This thesis is the first effort to implement the logic of CEPD in the furniture industry. There are four relevant measures that are analyzed and improved in this thesis; they are preventability, reliability, damage, and time to completion. The study proposed an Efficient inspection assigning method that is based on Centralized and Decentralized strategy. The efficient inspection method increases performance by reducing the working time and maintains the preventability and reliability of the system. The method was validated for a case of laminating department of a furniture industry. A total of eighteen scenarios for the case were analyzed and simulated using ARENA simulation. For comparison, each simulation result scenario went through pairwise t-test. The significance test shows the new Efficient inspection method can maintain preventability and reliability with lower working time: On average, reliability was increased by 0.54% with standard deviation 0.09%; working time was reduced on averaged by 5.54% with standard deviation of 2.13%. Both improvements are directly realized by error and conflict prevention. Future research will address hybrid decentralized/centralized system optimization on performance without deteriorating reliability. Useful observations were also found that can lead to improvements in the CEPD logic

A multi-agent approach for design consistency checking

The last decade has seen an explosion of interest to advanced product development methods, such as Computer Integrated Manufacture, Extended Enterprise and Concurrent Engineering. As a result of the globalization and future distribution of design and manufacturing facilities, the cooperation amongst partners is becoming more challenging due to the fact that the design process tends to be sequential and requires communication networks for planning design activities and/or a great deal of travel to/from designers' workplaces. In a virtual environment, teams of designers work together and use the Internet/Intranet for communication. The design is a multi-disciplinary task that involves several stages. These stages include input data analysis, conceptual design, basic structural design, detail design, production design, manufacturing processes analysis, and documentation. As a result, the virtual team, normally, is very changeable in term of designers' participation. Moreover, the environment itself changes over time. This leads to a potential increase in the number of design. A methodology of Intelligent Distributed Mismatch Control (IDMC) is proposed to alleviate some of the related difficulties. This thesis looks at the Intelligent Distributed Mismatch Control, in the context of the European Aerospace Industry, and suggests a methodology for a conceptual framework based on a multi-agent architecture. This multi-agent architecture is a kernel of an Intelligent Distributed Mismatch Control System (IDMCS) that aims at ensuring that the overall design is consistent and acceptable to all participating partners. A Methodology of Intelligent Distributed Mismatch Control is introduced and successfully implemented to detect design mismatches in complex design environments. A description of the research models and methods for intelligent mismatch control, a taxonomy of design mismatches, and an investigation into potential applications, such as aerospace design, are presented. The Multi-agent framework for mismatch control is developed and described. Based on the methodology used for the IDMC application, a formal framework for a multi-agent system is developed. The Methods and Principles are trialed out using an Aerospace Distributed Design application, namely the design of an A340 wing box. The ontology of knowledge for agent-based Intelligent Distributed Mismatch Control System is introduced, as well as the distributed collaborative environment for consortium based projects

A Rational Scheme for Conflict Detection and Resolution in Distributed Collaborative Environments for Enterprise Integration

A typical enterprise may have large numbers of information sources such as data stores, expert systems, knowledge-based systems, or standard software systems. These may need to be integrated so that, for example, an application program or a decision maker can access information from all these sources. Such architectures are generally called 'Distributed Collaborative Environments for Enterprise Integration'. A general problem in these enterprise integration architectures is that information from heterogeneous, pre-existing sources may be obsolete, incomplete, incorrect or, for many other reasons, contradictory. Thus, conflicting results may occur when the same information is requested from semantically related sources. A mechanism is required to detect and resolve these conflicts in a way that is rational to any potential client of the integration environment. This thesis lays open the design of a general mechanism for conflict detection and resolution that enables intelligent information agents to reason about contradictory information from pre-existing, heterogeneous and autonomous sources. The mechanism's theoretical basis is a framework that is drawn from evidence law, which shares some fundamental commonalities with conflict detection and resolution in enterprise integration environments. Conflict detection opens with gathering the results collected by the information retrieval process. These results may have justifications or certainty assessments attached to them. Furthermore, it identifies whether and how these results are conflicting. The design of a conflict resolution mechanism is based on a rational scheme for judging the weight of conflicting results. First, the agents assess the reliability or credibility of an information source. Judgement based on the weight of conflicting results is first applied to any available, domain-specific, resolution strategies. Second, the agent applies any 'general scientific' resolution strategies that are not specific to one domain. When no domain-related expertise can solve the conflict then the agent can only judge on domain independent evaluation criteria such as the results' reliability. A scheme is sketched out for judgement based on the reliability of conflicting results, involving three steps: Ranking the conflicting results according to their reliability; Ways to redefine conflicting results; and Heuristic decision-making. The evaluation includes a computational implementation of an enterprise integration environment incorporating a model of an information agent. An example is realised in this environment. The conflict detection and resolution mechanism, and interfaces to each integrated source, are implemented in Visual C++. A case study is conducted on this scenario to evaluate each conflict detection and resolution step. Furthermore, this illustrates both the advantages over existing approaches and the limitations