Mean birds: Detecting aggression and bullying on Twitter

In recent years, bullying and aggression against social media users have grown significantly, causing serious consequences to victims of all demographics. Nowadays, cyberbullying affects more than half of young social media users worldwide, suffering from prolonged and/or coordinated digital harassment. Also, tools and technologies geared to understand and mitigate it are scarce and mostly ineffective. In this paper, we present a principled and scalable approach to detect bullying and aggressive behavior on Twitter. We propose a robust methodology for extracting text, user, and network-based attributes, studying the properties of bullies and aggressors, and what features distinguish them from regular users. We find that bullies post less, participate in fewer online communities, and are less popular than normal users. Aggressors are relatively popular and tend to include more negativity in their posts. We evaluate our methodology using a corpus of 1.6M tweets posted over 3 months, and show that machine learning classification algorithms can accurately detect users exhibiting bullying and aggressive behavior, with over 90% AUC

Detecting collusive spamming activities in community question answering

Community Question Answering (CQA) portals provide rich sources of information on a variety of topics. However, the authenticity and quality of questions and answers (Q&As) has proven hard to control. In a troubling direction, the widespread growth of crowdsourcing websites has created a large-scale, potentially difficult-to-detect workforce to manipulate malicious contents in CQA. The crowd workers who join the same crowdsourcing task about promotion campaigns in CQA collusively manipulate deceptive Q&As for promoting a target (product or service). The collusive spamming group can fully control the sentiment of the target. How to utilize the structure and the attributes for detecting manipulated Q&As? How to detect the collusive group and leverage the group information for the detection task? To shed light on these research questions, we propose a unified framework to tackle the challenge of detecting collusive spamming activities of CQA. First, we interpret the questions and answers in CQA as two independent networks. Second, we detect collusive question groups and answer groups from these two networks respectively by measuring the similarity of the contents posted within a short duration. Third, using attributes (individual-level and group-level) and correlations (user-based and content-based), we proposed a combined factor graph model to detect deceptive Q&As simultaneously by combining two independent factor graphs. With a large-scale practical data set, we find that the proposed framework can detect deceptive contents at early stage, and outperforms a number of competitive baselines