Social analytics for health integration, intelligence, and monitoring

Nowadays, patient-generated social health data are abundant and Healthcare is changing from the authoritative provider-centric model to collaborative and patient-oriented care. The aim of this dissertation is to provide a Social Health Analytics framework to utilize social data to solve the interdisciplinary research challenges of Big Data Science and Health Informatics. Specific research issues and objectives are described below. The first objective is semantic integration of heterogeneous health data sources, which can vary from structured to unstructured and include patient-generated social data as well as authoritative data. An information seeker has to spend time selecting information from many websites and integrating it into a coherent mental model. An integrated health data model is designed to allow accommodating data features from different sources. The model utilizes semantic linked data for lightweight integration and allows a set of analytics and inferences over data sources. A prototype analytical and reasoning tool called “Social InfoButtons” that can be linked from existing EHR systems is developed to allow doctors to understand and take into consideration the behaviors, patterns or trends of patients’ healthcare practices during a patient’s care. The tool can also shed insights for public health officials to make better-informed policy decisions. The second objective is near-real time monitoring of disease outbreaks using social media. The research for epidemics detection based on search query terms entered by millions of users is limited by the fact that query terms are not easily accessible by non-affiliated researchers. Publically available Twitter data is exploited to develop the Epidemics Outbreak and Spread Detection System (EOSDS). EOSDS provides four visual analytics tools for monitoring epidemics, i.e., Instance Map, Distribution Map, Filter Map, and Sentiment Trend to investigate public health threats in space and time. The third objective is to capture, analyze and quantify public health concerns through sentiment classifications on Twitter data. For traditional public health surveillance systems, it is hard to detect and monitor health related concerns and changes in public attitudes to health-related issues, due to their expenses and significant time delays. A two-step sentiment classification model is built to measure the concern. In the first step, Personal tweets are distinguished from Non-Personal tweets. In the second step, Personal Negative tweets are further separated from Personal Non-Negative tweets. In the proposed classification, training data is labeled by an emotion-oriented, clue-based method, and three Machine Learning models are trained and tested. Measure of Concern (MOC) is computed based on the number of Personal Negative sentiment tweets. A timeline trend of the MOC is also generated to monitor public concern levels, which is important for health emergency resource allocations and policy making. The fourth objective is predicting medical condition incidence and progression trajectories by using patients’ self-reported data on PatientsLikeMe. Some medical conditions are correlated with each other to a measureable degree (“comorbidities”). A prediction model is provided to predict the comorbidities and rank future conditions by their likelihood and to predict the possible progression trajectories given an observed medical condition. The novel models for trajectory prediction of medical conditions are validated to cover the comorbidities reported in the medical literature

Community-Based Behavioral Understanding of Mobility Trends and Public Attitude through Transportation User and Agency Interactions on Social Media in the Emergence of Covid-19

The increased availability of technology-enabled transportation options and modern communication devices (smartphones, in particular) is transforming travel-related decision-making in the population differently at different places, points in time, modes of transportation, and socio-economic groups. The emergence of COVID-19 made the dynamics of passenger travel behavior more complex, forcing a worldwide, unparalleled change in human travel behavior and introducing a new normal into their existence. This dissertation explores the potential of social media platforms (SMPs) as a viable alternative to traditional approaches (e.g., travel surveys) to understand the complex dynamics of people’s mobility patterns in the emergence of COVID-19. In this dissertation, we focus on three objectives. First, a novel approach to developing comparative infographics of emerging transportation trends is introduced by natural language processing and data-driven techniques using large-scale social media data. Second, a methodology has been developed to model community-based travel behavior under different socioeconomic and demographic factors at the community level in the emergence of COVID-19 on Twitter, inferring users’ demographics to overcome sampling bias. Third, the communication patterns of different transportation agencies on Twitter regarding message kinds, communication sufficiency, consistency, and coordination were examined by applying text mining techniques and dynamic network analysis. The methodologies and findings of the dissertation will allow real-time monitoring of transportation trends by agencies, researchers, and professionals. Potential applications of the work may include: (1) identifying spatial diversity of public mobility needs and concerns through social media platforms; (2) developing new policies that would satisfy the diverse needs at different locations; (3) introducing new plans to support and celebrate equity, diversity, and inclusion in the transportation sector that would improve the efficient flow of goods and services; (4) designing new methods to model community-based travel behavior at different scales (e.g., census block, zip code, etc.) using social media data inferring users’ socio-economic and demographic properties; and (5) implementing efficient policies to improve existing communication plans, critical information dissemination efficacy, and coordination of different transportation actors to raise awareness among passengers in general and during unprecedented health crises in the fragmented communication world

Cross-Lingual Classification of Crisis Data

Many citizens nowadays flock to social media during crises to share or acquire the latest information about the event. Due to the sheer volume of data typically circulated during such events, it is necessary to be able to efficiently filter out irrelevant posts, thus focusing attention on the posts that are truly relevant to the crisis. Current methods for classifying the relevance of posts to a crisis or set of crises typically struggle to deal with posts in different languages, and it is not viable during rapidly evolving crisis situations to train new models for each language. In this paper we test statistical and semantic classification approaches on cross-lingual datasets from 30 crisis events, consisting of posts written mainly in English, Spanish, and Italian. We experiment with scenarios where the model is trained on one language and tested on another, and where the data is translated to a single language. We show that the addition of semantic features extracted from external knowledge bases improve accuracy over a purely statistical model