Desktop multimedia environments to support collaborative distance learning

Desktop multimedia conferencing, when two or more persons can communicate among themselves via personal computers with the opportunity to see and hear one another as well as communicate via text messages while working with commonly available stored resources, appears to have important applications to the support of collaborative learning. In this paper we explore this potential in three ways: (a) through an analysis of particular learner needs when learning and working collaboratively with others outside of face-to-face situations; (b) through an analysis of different forms of conferencing environments, including desktop multimedia environments, relative to their effectiveness in terms of meeting learner needs for distributed collaboration; and (c) through reporting the results of a formative evaluation of a prototype desktop multimedia conferencing system developed especially for the support of collaborative learning. Via these analyses, suggestions are offered relating to the functionalities of desktop multimedia conferencing systems for the support of collaborative learning, reflecting new developments in both the technologies available for such systems and in our awareness of learner needs when working collaboratively with one other outside of face-to-face situations

The implications of a change in business travel policy on the wider organisation and public policy

Business travel, although only accounting in the UK in 2008 for 3% of trips and 9% of the UK's domestic distance travelled (Department for Transport, 2009, pp28), form a higher proportion in major cities (15% of mileage in London), where transport networks are most congested. Additionally, business journeys can be time consuming and tiring for the business traveller, affecting work/life balance and productivity, and also costly for businesses and the economy. The carbon emissions from business travel are an important factor due to longer distances travelled and the high proportion of journeys undertaken by air. In some cases business travel can be as much as two thirds of an organisations total carbon emissions. This paper reports the findings of a study designed to understand the motivations and attitudes of key actors in private sector organisations towards business travel. These motivations include: • The increasing importance of business travel on business costs and productivity due to the recession • Reductions in carbon emissions and the links to corporate responsibility • The demands of customers to reduce carbon emissions through the procurement process • The extent to which advancements in virtual communication technologies reduce the need to travel • A greater awareness of the vulnerability of travellers and to business continuity highlighted by the volcanic ash cloud. The insights into these causal factors and an understanding of the business practices that support, and barriers that hinder a reduction in business travel, are important in forecasting and developing public policy to produce a more holistic approach to managing personal travel, for both business travel and the commute. This paper will report some of these insights and discuss how a change in business travel policy can have extensive repercussions within an organisation, resulting in major impacts on business travel behaviour

Desktop video conferencing

This guide aims to provide an introduction to Desktop Video Conferencing (DVC) and forms part of the ESCalate Busy Teacher Educator Guides. You may be familiar with video conferencing, where participants typically book a designated conference room and communicate with another group in a similar room on another site via a large screen display. Desktop video conferencing allows users to video conference from the comfort of their own office, workplace or home via a desktop / laptop Personal Computer. DVC provides live audio and visual communication in real time from a standard PC and allows one to one and multiple user conferences by participants in different physical locations. Some software features a a ‘whiteboard’ on the computer screen for information exchange and the option to show or share documents and websites between the participants

A reflective approach to learning in a global design project

This paper describes a three-week project run jointly between the University of Strathclyde, Scotland, Franklin W. Olin College of Engineering, MA and Stanford University, CA. The purpose of this class was to provide students with an understanding of the technological and organisational issues involved in global product development teams, and to provide an experience which would prepare them for work in such environments. Reflective learning techniques were applied, including reviews of relevant literature, analyses of case studies, and a critical review of the completed project. The main result of this approach was that students had a more considered attitude towards the project process than in typical, more output-focussed student design assignments. This was crucial given the cultural and pedagogical variations across institutions. The Global Team Design Project was successful, particularly for the first year of implementation, and provides a potential framework that other institutions could employ in similar project classe

Co-ordinating distributed knowledge: An investigation into the use of an organisational memory

This paper presents an ethnographically informed investigation into the use of an organisational memory, focusing in particular on how information was used in the performance of work. We argue that understanding how people make use of distributed knowledge is crucial to the design of an organisational memory. However, we take the perspective that an ‘organisational memory’ is not technology dependant, but is an emergent property of group interaction. In this sense, the technology does not form the organisational memory, but provides a novel means of augmenting the co-ordination of collaborative action. The study examines the generation, development and maintenance of knowledge repositories and archives. The knowledge and information captured in the organisational memory enabled the team members to establish a common understanding of the design and to gain an appreciation of the issues and concerns of the other disciplines. The study demonstrates why technology should not be thought of in isolation from its contexts of use, but also how designers can make use of the creative flexibility that people employ in their everyday activities. The findings of the study are therefore of direct relevance to both the design of knowledge archives and to the management of this information within organisations

Building capacity in climate change policy analysis and negotiation: methods and technologies

Capacity building is often cited as the reason “we cannot just pour money into developing countries” and why so many development projects fail because their design does not address local conditions. It is therefore a key technical and political concept in international development. Some of the poorest countries in the world are also some of the most vulnerable to the impacts of climate change. Their vulnerability is in part due to a lack of capacity to plan and anticipate the effects of climate change on crops, water resources, urban electricity demand etc. What capacities do these countries lack to deal with climate change? How will they cope? What steps can they take to reduce their vulnerability? This innovative and high-profile research project was part of a larger project (called C3D) and conducted with non-governmental organisations in Senegal, South Africa and Sri Lanka. The research involved several participatory workshops and a questionnaire to all three research centres

Enhancing the environmental sustainability of IT

Emerging technologies for learning report - Article exploring green I

Entrepreneurs'' attitude towards the computer and its effect on e-business adoption

This paper presents research exploring further the concept that many SMEs do not adopt computer based technologies due to decision maker's negative attitudes towards computers generally. Importantly, by assessing the entrepreneur's belief structure, we provide quantitative evidence how SMEs, particularly micros, are affected. Earlier research that addresses technology acceptance model (TAM) suggests that TAM parameters are particularly influential factors of e-commerce adoption, as perceived by top managers of SMEs. The model we develop is tested using a sample of 655 enterprises. The information was gathered, via a telephone survey of UK SMEs, from decisions makers in the enterprise. Technically, the paper uses k-means cluster analysis to segment respondents using the TAM perceptions, ease of use, usefulness and enjoyment. Based on two determined segments we look at the differential rate of adoption of internet, and the potential adoption of new e-collaborative technologies like video conferencing and electronic whiteboards. The diffusion of internet for low IT utility (LIT) segments was considerably slower than in the high utility segment (HIT). Similarly, the anticipated adoption of e-collaboration technologies was much lower for LIT than HIT. Interestingly, we find that LIT is populated by more micro SMEs than HIT. The results we present are limited however as our sample is considerably underweight in micro SMEs, suggesting that the problem may be much larger in the economy than our model predicts. For policy makers, this research confirms the value of knowledge transfer programs to SMEs in the form of technology support. Our research shows that organisations which have dedicated IT support will tend to be more advanced technologically than those that do not. The implication for entrepreneurs is if they can be persuaded that a technological route is beneficial to them, and that suitable support can be provided via KT, then operational efficiency gains could be made. This paper contributes to knowle

An Investigation of the Utility of Microblogging in a Virtual Organisation

Virtualisation is one possible business strategy of an organisation. The nature of virtual organisations is that individuals or teams are distributed over different work sites. This leads to barriers in communication,coordination and collaboration between these entities due to dispersed expertise, time zones, languages, cultures, etc. To address these issues, virtual organisations have invested in ICT for supporting collaboration between cross-site colleagues. One very new collaborative technology is microblogging. Microblogging supports asynchronous communication between multiple persons. Microblogging is based upon transmission of short messages that can be sent from Web-based microblogging systems, instant messaging tools, email or mobile phones. Microblogging has some relevant features like simplicity, immediacy, accessibility and presence. This paper describes our investigation of the utility of microblogging, particularly the Twitter tool, for collaboration support in a virtual organisation. Since microblogging is very new and was introduced only recently, no work has been done on this exact topic. The investigation involved conducting an online survey to collect participants’ opinions about the utility of Twitter in the workplace after using Twitter over a three-week period. The study yielded quantitative and qualitative results regarding participants’ experience of Twitter. It was found that microblogging could be adapted to virtual organisations quickly due to ease of use in terms of taking less time and effort for creating microblogs. Twitter could be used in virtual organisations for collaboration support because it is believed that the use of Twitter could somewhat improve communication between cross-site co-workers. However, to be well accepted by virtual organisations, Twitter needs improvement and addition to its existing functionality