Rethinking Public Organizations as Knowledge-Oriented and Technology-Driven Organizations

Public organizations should rediscover the role of knowledge as a source for designing and implementing internal processes and adopt a knowledge management approach by using and managing technology as means and enabler for building a citizen-centered public management, sustaining democratic and civic values by promoting openness and fostering participation in order to encourage collaboration with citizens for co-producing public services and co-creating public value. Information and communication technologies are driving public organizations as responsive institutions in front of the citizens to proceed towards sustainability as a principle of governance for promoting the public interest and sustaining active citizenship, enhancing both collaboration and interaction between citizens and public administration. Introducing and actively implementing technology in government helps rethink public organizations as knowledge oriented and information based organizations seeking sustainability by involving citizens, businesses and other stakeholders for public value creation, enabling access to information, sustaining openness, transparency and accountability in order to engage citizens and encourage them to be included and actively participate in democratic public life, involving citizens to assume the responsibility for co-production of public services and fostering citizen participation in public policy choices. Technology opens up new opportunities for public organizations seeking sustainability by rediscovering knowledge as source and strategic asset following a knowledge management approach for designing and implementing democratic and administrative processes, redesigning the relationship with citizens, building public trust, encouraging citizen participation and sustaining co-production of public services

Fostering Digital Participation for People with Intellectual Disabilities and Their Caregivers: Towards a Guideline for Designing Education Programs

In Germany, libraries or public training centers offer education programs for different target groups to foster digital participation. Yet, those programs often do not meet the requirements of people with intellectual disabilities, their formal caregivers or social institutions. A high degree of personal and organizational effort, lack of caregivers’ knowledge and expenditure of time materialize as barriers for caregivers in social institutions to support their clients to achieve digital literacy. However, the desires of people with intellectual disabilities to improve their digital skills have risen steadily in the last years. This article addresses the question of how education programs should be designed to meet the needs of people with intellectual disabilities, their formal caregivers, and social institutions. Therefore, requirements were derived from a secondary analysis of 24 semi-structured interviews with formal caregivers in social organizations, focus groups containing 50 people with intellectual disabilities, and an additional interview study with five experts form research and practice. As a result, a guideline with ten main points for designing education programs for people with disabilities, caregivers and social institutions is presented in this article

Design Matters : CBNRM and Democratic Innovation

Community-based natural resource management (CBRNM) aims to realize sustainable management of resources and improvements in livelihood. A central focus is the empowerment of indigenous and local communities through customary or devolved rights to common pool resources. Less attention is given to the extent to which inclusive forms of governance are realized in CBNRM. Democratic innovations are institutions designed explicitly to increase and deepen citizen participation in political decision-making. A number of exemplary cases around the world provide evidence that it is possible to empower citizens in ways that are inclusive and achieve desirable outcomes such as redistribution, recognition of marginalized groups, and improved livelihoods. By clarifying elements of the design of democratic innovations - in particular goods, tasks, mechanisms, and co-design - it is possible to understand how effective forms of participatory governance can be crafted. With careful attention to the endogenous practices of indigenous and local communities and the governance structures imposed by public authorities, CBNRM practitioners can draw on these elements of democratic design to craft forms of inclusive participatory governance that promote sustainable management of resources and improve livelihoods. A program of collaboration between CBNRM and democratic innovations practitioners will contribute to improvements amongst both communities of practice and the communities they serve

Sustainable Participation? Mapping out and reflecting on the field of public dialogue on science and technology

The field of public participation in issues relating to science, technology and the environment is booming. To date much effort has gone into developing new participatory approaches and their evaluation, while most of what we know comes from individual case studies of engagement. This report builds on one of the first ever studies of public participation experts, their networks, roles and relations, to present a broader analysis of the UK public dialogue field as a whole. It draws on a recent project that involved 21 of the UK’s leading thinkers, practitioners, and policy makers in this area reflecting on the following critical questions. • What is the nature of participatory governance networks and the roles and relations of different actors within them? • Who counts as an expert on public participation and how are these meanings changing over time? • What are the implications of increasing institutionalisation, commercialisation and professionalisation of public dialogue? • To what extent are UK science and policy institutions learning about and learning from public dialogue? Taken together, these insights indicate that the field of public dialogue on science and technology has reached a critical moment and highlight a series of challenges and recommendations for its future sustainability

Reflections from Participants

The Road Ahead: Public Dialogue on Science and Technology brings together some of the UK’s leading thinkers and practitioners in science and society to ask where we have got to, how we have got here, why we are doing what we are doing and what we should do next. The collection of essays aims to provide policy makers and dialogue deliverers with insights into how dialogue could be used in the future to strengthen the links between science and society. It is introduced by Professor Kathy Sykes, one of the UK’s best known science communicators, who is also the head of the Sciencewise-ERC Steering Group, and Jack Stilgoe, a DEMOS associate, who compiled the collection

Making sense of assets: Community asset mapping and related approaches for cultivating capacities

This working paper critically reviews some main aspects from asset based approaches highlights key strengths and weaknesses for future research/development. Drawing on a large body of reports and relevant literature we draw on different theoretical traditions and critiques, as well as practices and processes embedded within a broad range of approaches including, widely acknowledged frameworks such Asset Based Community Development (ABCD), Appreciative Inquiry (AI), Sustainable Livelihood Approaches (SLA) and Community Capitals Framework (CCF). Although these are presented as distinct approaches, there is a sense of evolution through them and many of them overlap (in terms of both theories and methodologies). We also include emerging frameworks, including geographical, socio-spatial, visual and creative approaches, stemming from a number of projects within AHRC’s Connected Communities programme and additional collaborations