Designing Integrated Conflict Management Systems: Guidelines for Practitioners and Decision Makers in Organizations

A committee of the ADR (alternative dispute resolution) in the Workplace Initiative of the Society of Professionals in Dispute Resolution (SPIDR) prepared this document for employers, managers, labor representatives, employees, civil and human rights organizations, and others who interact with organizations. In this document we explain why organizations should consider developing integrated conflict management systems to prevent and resolve conflict, and we provide practical guidelines for designing and implementing such systems. The principles identified in this document can also be used to manage external conflict with customers, clients, and the public. Indeed, we recommend that organizations focus simultaneously on preventing and managing both internal and external conflict. SPIDR recognizes that an integrated conflict management system will work only if designed with input from users and decision makers at all levels of the organization. Each system must be tailored to fit the organization\u27s needs, circumstances, and culture. In developing these systems, experimentation is both necessary and healthy. We hope that this document will provide guidance, encourage experimentation, and contribute to the evolving understanding of how best to design and implement these systems

Free To Be You and Me? Copyright and Constraint

Joseph P. Fishman’s Creating Around Copyright advances a provocative thesis: some restrictions on creativity can spur the development of additional creative solutions, and (some level of) copyright might be one of those restrictions. If Picasso was right that “forcing yourself to use restricted means is the sort of restraint that liberates invention,” then being forced by law to use restricted means might do the same thing, ultimately leading to more varied and thus more valuable works. At the outset, it’s important to know the baseline against which we ought to evaluate Fishman’s claims. Most copyright restrictionists, of whom I count myself one, don’t want to eliminate all copyright law. Fishman’s argument is directed at creators who want to take an existing work and do something with it — incorporate parts of it into a new creative work or make a derivative work based on it. Because the question is the proper scope of copyright as applied to these works, the comparison should not be to a world without copyright, but should instead focus on the marginal effects of expanding or contracting copyright’s definitions of substantial similarity and derivative works. Once the question is properly framed, I have concerns about the major analogies Fishman uses — patent law and experimental evidence about other types of constraints on creativity — as well as his model of the rational creator

Designing library tools: the (un)importance of employee involvement

The growing trend of public institutions to open up data and information to citizens encouraged archives and libraries to enhance the disclosure of their content towards end-users. This implies technical challenges as more and more information is exchanged not only between people, but also between different databases and applications which are consulted by different user groups through different devices and entry points. For libraries, the challenge lies in constructing a properly functioning catalogue which is able to combine a huge amount of information from various sources and is consultable by a large group of end-users in a user friendly manner. Based on the User Centred Design paradigm and Kaulio’s (1998) degrees of user involvement in innovation, this paper wants to consider whether involving users during the creation of metadata tools can result in more motivated library co-workers and a more appreciated tool and (hopefully) in a permanent tagging tool

Investigating an open methodology for designing domain-specific language collections

With this research and design paper, we are proposing that Open Educational Resources (OERs) and Open Access (OA) publications give increasing access to high quality online educational and research content for the development of powerful domain-specific language collections that can be further enhanced linguistically with the Flexible Language Acquisition System (FLAX, http://flax.nzdl.org). FLAX uses the Greenstone digital library system, which is a widely used open-source software that enables end users to build collections of documents and metadata directly onto the Web (Witten, Bainbridge, & Nichols, 2010). FLAX offers a powerful suite of interactive text-mining tools, using Natural Language Processing and Artificial Intelligence designs, to enable novice collections builders to link selected language content to large pre-processed linguistic databases. An open methodology trialed at Queen Mary University of London in collaboration with the OER Research Hub at the UK Open University demonstrates how applying open corpus-based designs and technologies can enhance open educational practices among language teachers and subject academics for the preparation and delivery of courses in English for Specific Academic Purposes (ESAP)

Intellectual Property Topics in Open University Distance-Taught Courses

Patents lie at the heart of engineering as a permanent and ongoing record of invention. We have taught the subject for about 5 years in both UG and PG courses, written from scratch owing to the absence of textbooks aimed specifically at engineers. Most practising engineers develop patent skills on the job rather than through conventional courses. But there is a need to present such courses as early as possible in the engineering curriculum, so that graduates have a flying start in their first employment

Good benefactors managing design expectations

Product design graduates can present themselves as over confident, unrealistic and even arrogant to potential clients. They seem to assume knowledge about their benefactors and have some false expectations of what it means to be a designer. Design courses should provide opportunities for students to explore their own background and experience. They need to develop an understanding the importance of social networks and be able to work with a wider range of organizations. It is vital that they understand the value of intellectual property and its central role in design exchange today. There is more than one design career route open to them and they must be able to change and adapt and be ready to take up opportunities. This paper is written from the viewpoint of a design historian and design manager, who has a fractional post teaching Contextual Studies on a Product Design course, at The University of Northampton, whilst running a specialist design consultancy. Those teaching design should learn to be good benefactors and manage their undergraduates' expectations

Exposing the Intellectual Assets of a University Department

Works for designing and deploying a university department repository are presented. General considerations about policies and functional requirements are outlined with respect to the institution context. Technical and system issues are briefly discussed. Finally the benefits and usability of the repository are summarized

The Role and Activities of the IFLA Libraries for the Blind Section

The purpose of this article is to introduce some of the issues that blind and other print disabled people face in connection with reading and to explain how this situation influences the role of libraries for the blind. It goes on to describe the structure and purpose of the International Federation of Library Associations and Institutions (IFLA) and its Libraries for the Blind Section, and to highlight the Section???s challenges, goals, and activities contained in its latest strategic plan.published or submitted for publicatio