Verbesserte Ergonomie durch Mensch-Roboter-Kollaboration als sozio-technisches System

In dieser Veröffentlichung soll untersucht werden, ob vorhandene Methoden aus dem Bereich der sozio-technischen Systeme (STS) genutzt werden können, um Mensch-Roboter-Kollaborationen (MRK) hinsichtlich ihrer Ergonomie zu optimieren. [... aus der Einleitung

From social machines to social protocols:Software engineering foundations for sociotechnical systems

The overarching vision of social machines is to facilitate social processes by having computers provide administrative support. We conceive of a social machine as a sociotechnical system (STS): a software-supported system in which autonomous principals such as humans and organizations interact to exchange information and services. Existing approaches for social machines emphasize the technical aspects and inadequately support the meanings of social processes, leaving them informally realized in human interactions. We posit that a fundamental rethinking is needed to incorporate accountability, essential for addressing the openness of the Web and the autonomy of its principals. We introduce Interaction-Oriented Software Engineering (IOSE) as a paradigm expressly suited to capturing the social basis of STSs. Motivated by promoting openness and autonomy, IOSE focuses not on implementation but on social protocols, specifying how social relationships, characterizing the accountability of the concerned parties, progress as they interact. Motivated by providing computational support, IOSE adopts the accountability representation to capture the meaning of a social machine’s states and transitions. We demonstrate IOSE via examples drawn from healthcare. We reinterpret the classical software engineering (SE) principles for the STS setting and show how IOSE is better suited than traditional software engineering for supporting social processes. The contribution of this paper is a new paradigm for STSs, evaluated via conceptual analysis

Grand Challenges of Traceability: The Next Ten Years

In 2007, the software and systems traceability community met at the first Natural Bridge symposium on the Grand Challenges of Traceability to establish and address research goals for achieving effective, trustworthy, and ubiquitous traceability. Ten years later, in 2017, the community came together to evaluate a decade of progress towards achieving these goals. These proceedings document some of that progress. They include a series of short position papers, representing current work in the community organized across four process axes of traceability practice. The sessions covered topics from Trace Strategizing, Trace Link Creation and Evolution, Trace Link Usage, real-world applications of Traceability, and Traceability Datasets and benchmarks. Two breakout groups focused on the importance of creating and sharing traceability datasets within the research community, and discussed challenges related to the adoption of tracing techniques in industrial practice. Members of the research community are engaged in many active, ongoing, and impactful research projects. Our hope is that ten years from now we will be able to look back at a productive decade of research and claim that we have achieved the overarching Grand Challenge of Traceability, which seeks for traceability to be always present, built into the engineering process, and for it to have "effectively disappeared without a trace". We hope that others will see the potential that traceability has for empowering software and systems engineers to develop higher-quality products at increasing levels of complexity and scale, and that they will join the active community of Software and Systems traceability researchers as we move forward into the next decade of research

Grand Challenges of Traceability: The Next Ten Years

In 2007, the software and systems traceability community met at the first Natural Bridge symposium on the Grand Challenges of Traceability to establish and address research goals for achieving effective, trustworthy, and ubiquitous traceability. Ten years later, in 2017, the community came together to evaluate a decade of progress towards achieving these goals. These proceedings document some of that progress. They include a series of short position papers, representing current work in the community organized across four process axes of traceability practice. The sessions covered topics from Trace Strategizing, Trace Link Creation and Evolution, Trace Link Usage, real-world applications of Traceability, and Traceability Datasets and benchmarks. Two breakout groups focused on the importance of creating and sharing traceability datasets within the research community, and discussed challenges related to the adoption of tracing techniques in industrial practice. Members of the research community are engaged in many active, ongoing, and impactful research projects. Our hope is that ten years from now we will be able to look back at a productive decade of research and claim that we have achieved the overarching Grand Challenge of Traceability, which seeks for traceability to be always present, built into the engineering process, and for it to have "effectively disappeared without a trace". We hope that others will see the potential that traceability has for empowering software and systems engineers to develop higher-quality products at increasing levels of complexity and scale, and that they will join the active community of Software and Systems traceability researchers as we move forward into the next decade of research

Characterizing artificial socio-cognitive technical systems

This paper is an invitation to examine a class of socio-technical systems - artificial socio-cognitive (ASCS) - whose distinctive nature is that they may involve humans as well as artificial agents who interact in a regulated milieu. We propose a characterization of these ASCS and build on that characterization to describe how these systems evolve

Desen: Specification of Sociotechnical Systems via Patterns of Regulation and Control

We address the problem of engineering a sociotechnical system (STS) with respect to its stakeholders’ requirements. We motivate a two-tier STS conception comprising a technical tier that provides control mechanisms and describes what actions are allowed by the software components, and a social tier that characterizes the stakeholders’ expectations of each other in terms of norms. We adopt agents as computational entities, each representing a different stakeholder. Unlike previous approaches, our framework, Desen, incorporates the social dimension into the formal verification process. Thus, Desen supports agents potentially violating applicable norms—a consequence of their autonomy. In addition to requirements verification, Desen supports refinement of STS specifications via design patterns to meet stated requirements. We evaluate Desen at three levels. We illustrate how Desen carries out refinement via the application of patterns on a hospital emergency scenario. We show via a human-subject study that a design process based on our patterns is helpful for participants who are inexperienced in conceptual modeling and norms. We provide an agent-based environment to simulate the hospital emergency scenario to compare STS specifications (including participant solutions from the human-subject study) with metrics indicating social welfare and norm compliance, and other domain dependent metrics

Computational accountability in MAS organizations with ADOPT

This work studies how the notion of accountability can play a key role in the design and realization of distributed systems that are open and that involve autonomous agents that should harmonize their own goals with the organizational goals. The socio–technical systems that support the work inside human companies and organizations are examples of such systems. The approach that is proposed in order to pursue this purpose is set in the context of multiagent systems organizations, and relies on an explicit specification of relationships among the involved agents for capturing who is accountable to whom and for what. Such accountability relationships are created along with the agents’ operations and interactions in a shared environment. In order to guarantee accountability as a design property of the system, a specific interaction protocol is suggested. Properties of this protocol are verified, and a case study is provided consisting of an actual implementation. Finally, we discuss the impact on real-world application domains and trace possible evolutions of the proposal

“Bigger than government”: exploring the social construction and contestation of net-zero industrial megaprojects in England

Industry is frequently framed as hard-to-decarbonize given its diversity of requirements, technologies, and supply chains, many of which are unique to particular sectors. Net zero commitments since 2019 have begun to challenge the carbon intensity of these various industries, but progress has been slow globally. Against this backdrop, the United Kingdom has emerged as a leader in industrial decarbonization efforts. Their approach is based on industrial clusters, which cut across engineering, spatial, and socio-political dimensions. Two of the largest of these clusters in England in terms of industrial emissions are the Humber and Merseyside. In this paper, drawn from a rich mixed methods original dataset involving expert interviews (N = 46 respondents), site visits (N = 20), a review of project documents and the academic literature, we explore ongoing efforts to decarbonize both the Humber and Merseyside through the lens of spatially expansive and technically complex megaprojects. Both have aggressive implementation plans in place for the deployment of net-zero infrastructure, with Zero Carbon Humber seeking billions in investment to build the country's first large-scale bioenergy with carbon capture and storage (BECCS) plant alongside a carbon transport network and hydrogen production infrastructure, and HyNet seeking billions in investment to build green and blue hydrogen facilities along with a carbon storage network near Manchester and Liverpool. We draw from the social construction of technology (SCOT) literature to examine the relevant social groups, interpretive flexibility, and patterns of closure associated with Zero Carbon Humber and HyNet. We connect our findings to eight interpretive frames surrounding the collective projects, and make connections to problems, contestation, and closure

Group Norms for Multi-Agent Organisations

W. W. Vasconcelos acknowledges the support of the Engineering and Physical Sciences Research Council (EPSRC-UK) within the research project “Scrutable Autonomous Systems” (Grant No. EP/J012084/1). The authors thank the three anonymous reviewers for their comments, suggestions, and constructive criticisms. Thanks are due to Dr. Nir Oren, for comments on earlier versions of the article, and Mr. Seumas Simpson, for proofreading the manuscript. Any remaining mistakes are the sole responsibility of the authors.Peer reviewedPostprin