Nilpferd und Papyrusdickicht in den Gräbern des Alten Reiches

Competence Portals are software tools that are intended to make it easier for persons that have had no previous contact to find and contact each other. The portals can address areas ranging from finding an expert within an organisation to the marketing of the competence of a region or a research centre to other organisations. The purpose of the thesis is to examine the necessity of Competence Portals in research-intensive organisations. Important characteristics of the information in such portals have been identified and used as a basis for recommendations regarding how Competence Portals could be designed. Furthermore, the thesis focuses on the task of finding a source of knowledge within an organisation. The study is of a general nature and is supposed to be of interest to anyone who has an interest in knowledge management and tools to enable easy contacts within and between organisations. The study includes research organisations from Sweden, Germany and the United Kingdom and privately owned Swedish companies. The focus is on the German research organisations and Swedish companies. The empirical data was gathered using two surveys and multiple interviews with both persons featured in a Competence Portal as well as prospective users. We have found that is uncommon to have access to tools such as Competence Portals in the studied groups. The tasks that a portal is meant to make easier is most often already solved in an efficient way or not performed frequently enough to merit a larger investment. Furthermore, the general opinion regarding Competence Systems in the studied group is very sceptical. We have therefore reached the conclusion that the demand for a software solution such as Competence Portals is low in the studied group. As a result of the little room for improvement in current work procedures and a general low demand we conclude that the necessity of Competence Portals is low in the studied group. However, Competence Portals are likely to be useful to very large or geographically scattered organisations. We have summarized our findings regarding the quality aspects of the information inCompetence Portals in a model that illustrates the important areas to consider when designing a Competence Portal. The model emphasise the importance of processes for updating and maintaining the information in the portal

OntoWeaver S: supporting the design of knowledge portals

This paper presents OntoWeaver-S, an ontology-based infrastructure for building knowledge portals. In particular, OntoWeaver-S is integrated with a comprehensive web service platform, IRS-II, for the publication, discovery, and execution of web services. In this way, OntoWeaver-S supports the access and provision of remote web services for knowledge portals. Moreover, it provides a set of comprehensive site ontologies to model and represent knowledge portals, and thus is able to offer high level support for the design and development process. Finally, OntoWeaver-S provides a set of powerful tools to support knowledge portals at design time as well as at run time

Collaborative Environments. Considerations Concerning Some Collaborative Systems

It is obvious, that all collaborative environments (workgroups, communities of practice, collaborative enterprises) are based on knowledge and between collaboration and knowledge management there is a strong interdependence. The evolution of information systems in these collaborative environments led to the sudden necessity to adopt, for maintaining the virtual activities and processes, the latest technologies/systems, which are capable to support integrated collaboration in business services. In these environments, portal-based IT platforms will integrate multi-agent collaborative systems, collaborative tools, different enterprise applications and other useful information systems.collaboration, collaborative environments, knowledge management, collaborative systems, portals, knowledge portals, agile development of portals

A Mixed Method Approach for Evaluating and Improving the Design of Learning in Puzzle Games

Despite the acknowledgment that learning is a necessary part of all gameplay, the area of Games User Research lacks an established evidence based method through which designers and researchers can understand, assess, and improve how commercial games teach players game-specific skills and information. In this paper, we propose a mixed method procedure that draws together both quantitative and experiential approaches to examine the extent to which players are supported in learning about the game world and mechanics. We demonstrate the method through presenting a case study of the game Portal involving 14 participants, who differed in terms of their gaming expertise. By comparing optimum solutions to puzzles against observed player performance, we illustrate how the method can indicate particular problems with how learning is structured within a game. We argue that the method can highlight where major breakdowns occur and yield design insights that can improve the player experience with puzzle games

Considerations regarding the agile development of portals

Starting with methodologies, methods and techniques used generally in the development of information systems, a personal approach regarding quick development of portals has been introduced. After a strict theoretical foundation the proposal has been applied within a real collaborative knowledge portal development project. We consider the proposed agile development approach (based on the prototype technique enriched with MDA valences) suitable to all kind of information systems. The agile development framework establishes the life-cycle phases of product development taking into account the desired functionalities.portal, prototype technique, model driven architecture, agile development

The organizational dynamics enabling patient portal impacts upon organizational performance and patient health: a qualitative study of Kaiser Permanente.

BackgroundPatient portals may lead to enhanced disease management, health plan retention, changes in channel utilization, and lower environmental waste. However, despite growing research on patient portals and their effects, our understanding of the organizational dynamics that explain how effects come about is limited.MethodsThis paper uses qualitative methods to advance our understanding of the organizational dynamics that influence the impact of a patient portal on organizational performance and patient health. The study setting is Kaiser Permanente, the world's largest not-for-profit integrated delivery system, which has been using a portal for over ten years. We interviewed eighteen physician leaders and executives particularly knowledgeable about the portal to learn about how they believe the patient portal works and what organizational factors affect its workings. Our analytical framework centered on two research questions. (1) How does the patient portal impact care delivery to produce the documented effects?; and (2) What are the important organizational factors that influence the patient portal's development?ResultsWe identify five ways in which the patient portal may impact care delivery to produce reported effects. First, the portal's ability to ease access to services improves some patients' satisfaction as well as changes the way patients seek care. Second, the transparency and activation of information enable some patients to better manage their care. Third, care management may also be improved through augmented patient-physician interaction. This augmented interaction may also increase the 'stickiness' of some patients to their providers. Forth, a similar effect may be triggered by a closer connection between Kaiser Permanente and patients, which may reduce the likelihood that patients will switch health plans. Finally, the portal may induce efficiencies in physician workflow and administrative tasks, stimulating certain operational savings and deeper involvement of patients in medical decisions. Moreover, our analysis illuminated seven organizational factors of particular importance to the portal's development--and thereby ability to impact care delivery: alignment with financial incentives, synergy with existing IT infrastructure and operations, physician-led governance, inclusive decision making and knowledge sharing, regional flexibility to implementation, continuous innovation, and emphasis on patient-centered design.ConclusionsThese findings show how organizational dynamics enable the patient portal to affect care delivery by summoning organization-wide support for and use of a portal that meets patient needs

Systematising Learning and Research Information

This paper considers the ways in which information of relevance to the learning and research communities is organised and used. It contends that there is considerable overlap between the different types of online resources and information currently available within education. It describes some of the structured environments and data stores that have emerged in recent years, along with standards which are attempting to define the properties of discrete learning objects, through the specification of Learning Object Metadata (LOM). The paper contends that current developments of structured learning environments such as Managed and Virtual Learning Environments (MLEs and VLEs) are occurring on the whole in parallel to resource data stores, such as information gateways and portals. This discrepancy has arisen in part because these developments have occurred independently of one another and in part because there has to date been no rigorous definition of the underlying theoretical models. Furthermore, it argues that these predefined structured environments are unlikely to be sufficient to meet the information needs of users in different contexts. The paper goes on to describe an information toolkit, which provides a way of systematising information handling in learning and research, which helps users articulate information plans within specific contexts. The paper concludes with a description of two case studies which illustrate how this toolkit can be used

Developing information services for special library users by designing a low cost digital library : the experiment of NOC-Digital Library

This research originates from a belief that special libraries in developing countries need to modernise and implement their ICT infrastructure and articulate information policies that will facilitate the exploitation of information resources to the optimum to increase national productivity. Special libraries and information centres in developing countries in general and in the Arab world in particular should start building their local digital libraries, as the benefit of establishing such electronic services is considerably massive and well known for expansion of research activities and for delivering services that satisfy the needs of targeted users. The aim of this paper is to provide general guideline for design a low cost digital library providing services that are most frequently required by various categories of special library users in developing countries. This paper also aims at illustrating strategies and method approaches that can be adopted for building such projects. The paper intends to describe the phases and stages implemented for building a low cost digital library services for the NOC. It also aims at highlighting the barriers and obstacles facing Arabic content in the digitization stage

A Proximity Indicator for e-Government: The Smallest Number of Clicks

In order to develop an indicator measuring the proximity of e-Government and its different generic functions, we analysed a set of studies that were conducted in the United States and in Europe. We defined 21 elements of measure grouped in six dimensions of proximity and we surveyed the official Websites of the French-speaking Swiss Cantons in 2002 and 2003. We observed that more technical aspects such as navigability were well developed, whereas more “socio-political” aspects (data protection, access for handicapped) and organisational issues were still in early stages. To conclude this work we give some hints for the application of a methodology based on proximity measurement.e-Government; portals; evaluation; proximity; 3-clicks rule; usability